Hi,
already researched here on the forum but still would like to get further advise.
I am/was a happy user of Google Wifi pucks. I used them in our previous apartment with Starhub and all worked just perfectly. In our new apartment we have Singtel (landlord chosen) and here we experience the following symptoms:
Here my setup:
Singtel ONR (Nokia G240GE) connected to primary google wifi connected to a gigabit switch to pass ethernet backhaul to the other 2 google wifis in different rooms (google wifi firmware: 13099.118.19). The google wifis are far from each other so intereference should not be an issue. Most devices connect to pucks with Wifi. Intereference around the primary puck should not be an issue as I have tested Singtel provided standard wifi router there and it works just fine in that location. I am only using SIngtel 1gb internet, not using TV or Phone/Voice. Also tried adding the Singtel provided Wifi Routerin between the ONR and primary Google wifi but is giving me basically the same symptoms.
Based on reading different posts here(see below) I assume the above stated experience/symptoms are due to the double NAT between ONR and primary google wifi. Can you confirm that is sounds like a double nat issue to you? I find a bit strange that the strong symptoms are only for devices connected to the primary google puck, on secondary as mentioned the connection is stable, though speed likely not as fast/instant as it should be (comparing to just using the shitty Singtel router provided).
As a solution to double NAT (if that is really the issue), then I understand asking Singtel to set the ONR to bridge Mode would get rid of double NAT. Here a couple of related questions I have:
Related post I found:
https://forums.hardwarezone.com.sg/threads/anyone-using-google-wifi.6107501/page-2https://forums.hardwarezone.com.sg/threads/google-nest-wifi-and-singtel-fibre.6329569/https://forums.hardwarezone.com.sg/threads/google-mesh-wifi.6253304/https://forums.hardwarezone.com.sg/threads/google-wifi-and-singtel.5874835/https://forums.hardwarezone.com.sg/...gs-with-tplink-sg108e.5746952/#post-111964055
already researched here on the forum but still would like to get further advise.
I am/was a happy user of Google Wifi pucks. I used them in our previous apartment with Starhub and all worked just perfectly. In our new apartment we have Singtel (landlord chosen) and here we experience the following symptoms:
- Internet Connection is there but on the primary google wifi puck keeps dropping/lagging, especially noticable in applications such as whatsapp, instagram, discord, also while browsing sometimes the pages simply do not load.
- Connection on the 2 secondory pucks is good, no issues with the stated apps or general browsing, stable connection
- restarting the google wifi pucks does not really help
- Fresh installing all pucks does not help, have tried all sorts of scenarios
- Rotating the pucks also trying pucks from a friend does not resolve the issue (so assume not to be a hardware issue, as all pucks have this issue once made primary puck)
- One puck needs to be primary if I want to use the 2 other pucks in the apartment (which I need), as AP mode is not supported by google wifi unless only 1 puck is used (also dont want to be restricted to Singtel ONR functionality)
Here my setup:
Singtel ONR (Nokia G240GE) connected to primary google wifi connected to a gigabit switch to pass ethernet backhaul to the other 2 google wifis in different rooms (google wifi firmware: 13099.118.19). The google wifis are far from each other so intereference should not be an issue. Most devices connect to pucks with Wifi. Intereference around the primary puck should not be an issue as I have tested Singtel provided standard wifi router there and it works just fine in that location. I am only using SIngtel 1gb internet, not using TV or Phone/Voice. Also tried adding the Singtel provided Wifi Routerin between the ONR and primary Google wifi but is giving me basically the same symptoms.
Based on reading different posts here(see below) I assume the above stated experience/symptoms are due to the double NAT between ONR and primary google wifi. Can you confirm that is sounds like a double nat issue to you? I find a bit strange that the strong symptoms are only for devices connected to the primary google puck, on secondary as mentioned the connection is stable, though speed likely not as fast/instant as it should be (comparing to just using the shitty Singtel router provided).
As a solution to double NAT (if that is really the issue), then I understand asking Singtel to set the ONR to bridge Mode would get rid of double NAT. Here a couple of related questions I have:
- As mentioned I am just using broadband, would I still need to include a smartswitch to get rid of the vlan tagging or is that not needed as no need to separate into boradband/tv/voice. I have a smart switch (TP Link sg105e) which I can configure for removing vlan10 tagging in case that would be needed.
- Does any one have experience in running Google Wifi behind a bridged Singtel ONR? Just wondering if Google wifi is able to manage to fully function there.
- Can Singtel for the Nokia ONR stated above set just a single Port to bridge mode (as by Nokia ONR user interface it should be possible, but currently disabled). Asking because just in case Googel Wifi can not handle the bridged ONR well then I can in mean time while looking for a better 3rd party router setup continue to use the current approach on a non bridged port or for future if TV/Voice is added
- Can Singtel currently bridge the Nokia ONR or would they replace it with a huwai ONR? Any drawback?
- What is the Singtel technical support email address? Would like to also confirm on the bridging with them for the record? Asking because when using the normal hotline usually end up somewhere who is not able to answer these kind of questions.
Related post I found:
https://forums.hardwarezone.com.sg/threads/anyone-using-google-wifi.6107501/page-2https://forums.hardwarezone.com.sg/threads/google-nest-wifi-and-singtel-fibre.6329569/https://forums.hardwarezone.com.sg/threads/google-mesh-wifi.6253304/https://forums.hardwarezone.com.sg/threads/google-wifi-and-singtel.5874835/https://forums.hardwarezone.com.sg/...gs-with-tplink-sg108e.5746952/#post-111964055