[GPGT] Annoucement: DBS/POSB bank holder for attention. Got glitch of double charging.

ramlee

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I kena deduct 3 times of the same amount in April for grab.

I took grab on 7 April then no more liao. But my transaction shows 8 and 9 April also deduct but I never take grab :(

How ah now
LLST ba :(:(
 

UptheToon

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I don't think to reverse back for transactions is easy. Alot of layers and vendors.

May take a long time to resolve I tjink.
 

mata_hippo

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they update their FB say will settle by this sunday

alot ppl gonna OT this weekend :o
 

tokong

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Would love to see double masseuses so that I can double fly.
 

Helpall

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Opps-gal

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14 June bill got this problem already? Now is 18 June, so long then find out?
 

Gambler.

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so they investigate and refund means we don't have to call them up right.

i got a few transactions too
 

avviicc

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Dear customer, we’re fixing the technical issue that caused duplicate transactions on selected debit and credit cards. Refunds will be made automatically by 20 June (Sunday). We’re sorry for any inconvenience.

I guessed correctly.. they need the weekend to solve this.. All IT personnel sure kana called back
 
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