How come Gov never issue POFMA to Sterra?

[elevate]

Heng I only support prism.

Wtf?

 

[lizzykai]

buy sterra might as well buy from china directly

 

[idalco]

https://www.channelnewsasia.com/sin...ading-claims-customer-service-refunds-4581661

But the consumers don't bother to seek refund, too troublesome they say.

So in the end, Sterra still wins?

 

[tatsit]

If law cannot take action on such scam companies, then our lawmakers should truly reflect on themselves.

No wait, this is simply because sinkies voted for it

 

[Char_Kuey]

That is the point. I am using these quality brands to suan siao them.

Sterra is just a wholesaler or trading company that is all.
They have no manufacturing plant of their own despite earning so much money and still don't want to design their own product and mass produce on their own.

even the old uncle furniture shop down 2 streets from me also better, at least that uncle being 100% transparent he just dealer, order on customer behalf

 

[Synchron]

I don't have great impression of them ever since the marketing using their smashed van.

Using fake videos of our tap water as marketing material further confirmed their unethical marketing. Boycott 100%

Need to tell those "influencers" off who advertise for them as well

 

[Char_Kuey]

I don't have great impression of them ever since the marketing using their smashed van.

Using fake videos of our tap water as marketing material further confirmed their unethical marketing. Boycott 100%

ginna pi yp antics mah.. like to act creative director in their social media only,

but when comes to real production and customer care..

 

[UptheToon]

Open up new company and sell under different brand name

 

[Synchron]

ginna pi yp antics mah.. like to act creative director in their social media only,

but when comes to real production and customer care..

It's not about customer care, they know what they were doing and purposely misleading the consumers.

 

[Char_Kuey]

It's not about customer care, they know what they were doing and purposely misleading the consumers.

I using a traditional proper business as a clear cut antonym to them

 

[rob1977]

Xiaomi, Midea, Westinghouse, etc. lots of brands around. They have solid engineers to design it.

mine is amway espring. been using it for decades

 

[tokong]

It's not about customer care, they know what they were doing and purposely misleading the consumers.

Because they are so stupid that they have not realized that their business has evolved or expanded into a home appliance brand already, and they are still running the business as an ecommerce.

Total failure. They basically don't know what they are doing. 读酱多书干什么?

 

[Synchron]

Because they are so stupid that they have not realized that their business has evolved or expanded into a home appliance brand already, and they are still running the business as an ecommerce.

Total failure. They basically don't know what they are doing. 读酱多书干什么?

It's direct to consumer business model. It's fine but fraudulent marketing isn't.

 

[drkcynic]

Lay low first, act bodoh, act humble...

6 months later, start their aggressive marketing again with bigger stars...

Sinkies memories very short one.

 

[swathe]

They stay GCB meh?

 

[tokong]

It's direct to consumer business model. It's fine but fraudulent marketing isn't.

I agree. I am not talking about their misleading ads. The fact that their customer service is so bad is because they are not aware that they are now a home appliance brand, thus they never focus on customer satisfaction or post sales reliability.

What they should be doing now is to go to a professional venture consultant to seek help in transforming into a home appliance brand from an ecommerce business. These two models are very different.

 

[FT PRIDE]

mine is amway espring. been using it for decades

I was introduced to this product sometime back. Does Amway manufactured espring?

 

[rob1977]

I was introduced to this product sometime back. Does Amway manufactured espring?

no idea. i don't bother.

 

[tripleme]

https://sterra.sg/collections/air-p...reeze-pro-air-purifier?variant=45198033944834

 

[Vincentlow82]

A lot of companies in Singapore also mislead consumer by making their product name or company name European or Japanese. In actual fact all the product they sold is made in China. Never see them get punish.