Malaysia prepaid card

jen1512

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If I buy a Digi card and then it expires, I must go back to JB to top up, but even so it only extends for one day? Then if it expires completely, I can still register for another prepaid sim under Digi?

Really sorry but I'm v confused even after reading the forum... Any help is greatly appreciated! :)
 

kitkat2

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If I buy a Digi card and then it expires, I must go back to JB to top up, but even so it only extends for one day? Then if it expires completely, I can still register for another prepaid sim under Digi?

Really sorry but I'm v confused even after reading the forum... Any help is greatly appreciated! :)

have you used prepaid before? first read this article to understand prepaid sim card lifecycle.

https://prepaid-data-sim-card.wikia.com/wiki/Validity_of_SIM_cards
 

sendhalp

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For digi, they have if I'm not wrong 50 or 75 days of inactive days

Prepaid cards in Malaysia have 3 phases.
1) Active
2) Inactive
3) Termination

First is active, during the active phase is where you can do your usual normal call and receive sms etc.

The amount that you top denotes the number of days that you are active. Eg, if you top up 1RM, than you are active for only 1 day. 10rm, 10 days of active days and so on

Once your card is not in the active stage, you can still receive SMS and if I'm not wrong also receive calls, BUT not allow to make calls and also to use DATA. I know that for Hotlink they have 50 days of Inactive days, Digi is 75 if I'm not wrong.

During your inactive days, you just need to top up any amount and then you are back to the active phase.

Lastly, if you didn't top up during your inactive phase, then you will move on to the termination phase. At this phase, you can't top up and the only way to get back the number is to contact the CSO. But advisable to just get a new number at this stage.

Tips

I'm always in Singapore and on and off I do go over to JB. I have my Hotlink app in my phone. I usually buy 4 X 5RM reload ticket from the phone stall, the one that you come down to take bus to KSL etc. In Singapore, I can load the app, and then enter the pin of the reload ticket. This is my way of extending the validity of my prepaid number.

For Digi, there is the extend validity option for 1RM in the app. Just tap that and then you can extend your validity:)

Actually it is not difficult to maintain a Malaysia prepaid number, as long as you keep track of the active and inactive days:D
 
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Habrosus

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For digi, they have if I'm not wrong 50 or 75 days of inactive days
...
To add...

Digi Best has 75 days, and Digi Live 90 days. But with only Digi Live available at dealers now, will have to check their website for any updates.

This Inactive Period is the grace period for user to top up before the prepaid account is terminated. AFAIK, Hotlink has stopped reactivating terminated cards... Digi doesn't do it... don't know about the rest.

Offhand, the only exception with top-up validity, is OneXOX which is an MVNO (mobile virtual network operator) riding on Celcom network. For this, each RM1 extends the validity by 1 more day.
 

Habrosus

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OneXOX App Error

Just realized these couple of days that the OneXOX app has gone bonkers.

Despite it having been updated, I keep on getting the pop-up box to update the app. Cannot access, otherwise.

IF this app is gone for good, or bad... I know only their USSD codes are FOC while roaming. SMS, though to their 5-digit number/s are chargeable, I think RM2.50 each.

I hardly ever touched their USSD codes since I started using the app. Every now and then, got charged for "roaming SMS" that I've no clue nor record of. Their website's (selfcare) statement is hopeless with data that's non-existent when you need to see the (?) charges.

Is anyone here still actively using your OneXOX card with USSD codes? Care to share some of the more frequent ones you use?
 

SibehHL

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Just realized these couple of days that the OneXOX app has gone bonkers.

Despite it having been updated, I keep on getting the pop-up box to update the app. Cannot access, otherwise.


Can access my account without any issues....
 

SibehHL

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Have you done the latest update? I think that's the thing causing it.

Many feedback on their app review in Play Store too.

On App version 1.3.15, assume you are on 1.3.16?

Walau like this I better not update
 

Habrosus

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Please refer to the link for more information - DiGi FAQs on the 6% Service Tax

1. How much do customers have to pay for a new Prepaid starter pack after 1 Sept 2018?
From 1 Sept 2018, Digi customers pay the published rate of RM8.00 that is printed on the SIM packs, which is inclusive of 6% Service Tax. At the same time, customers receive a revised preloaded credit of RM5.00.


2. Before 1 Sept 2018, I enjoyed 0% GST rebate upon reload. Will I get rebates if I reload after 1 Sept 2018?
When you activate your reload after 1 Sept 2018, the airtime value received will be after the 6% Service Tax has been deducted upon successful reload. Example, for a RM10 reload, you would receive RM9.43 airtime with RM0.57 deducted for Service Tax.
 

boonkang

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Please refer to the link for more information - DiGi FAQs on the 6% Service Tax

1. How much do customers have to pay for a new Prepaid starter pack after 1 Sept 2018?
From 1 Sept 2018, Digi customers pay the published rate of RM8.00 that is printed on the SIM packs, which is inclusive of 6% Service Tax. At the same time, customers receive a revised preloaded credit of RM5.00.


2. Before 1 Sept 2018, I enjoyed 0% GST rebate upon reload. Will I get rebates if I reload after 1 Sept 2018?
When you activate your reload after 1 Sept 2018, the airtime value received will be after the 6% Service Tax has been deducted upon successful reload. Example, for a RM10 reload, you would receive RM9.43 airtime with RM0.57 deducted for Service Tax.

AFAIK,

SST (Sales & Service Tax) is applicable to (all) M'sia telcos from 1st Sep 2018, not just Digi.

Some links that discuss SST on M'sia prepaid:
https://www.soyacincau.com/2018/08/31/malaysia-prepaid-sst-6-pct-tax-rm10-reload-get-rm9-43/
https://forum.lowyat.net/topic/4648591/all

To cushion the effect of SST, some M'sia telcos are throwing in certain freebies when you reload/top up your M'sia prepaid.

E.g. Digi gives FREE 100MB data -- only valid for 24hrs -- when you reload RM10 to your Digi prepaid, but you need to dial *888*1# (after you reload) on your Digi prepaid to redeem.

For more info on the Digi FREE data given when you reload/top up your Digi prepaid, see HERE:
https://community.digi.com.my/t5/Prepaid/Reload-and-enjoy-FREE-Internet/ta-p/47956
 
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Habrosus

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AFAIK,

SST (Sales & Service Tax) is applicable to (all) M'sia telcos from 1st Sep 2018, not just Digi.

I was just sharing what I came across while checking on something else; had no time to go into detail.

This SST is a nationwide thing, it's obvious will be applied to many other organizations. Just a matter of how they put it across.

:)
 

Golfer

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Sorry, noob qns.

For Digi 75 days inactive period, is it from the credit balance valid till date? E.g. My credit balance is valid till 11 sep 2018. The inactive period will be 12 sep 2018 + 75 days?

So if i extend validity on 24 Nov for 1 day, my inactive period will be 25 nov 2018 + 75 days?

Also can i do the extend validity in SIN? I have just download the Digi app.

When extending validity, do i get any data? Or do i have to buy the rm$1 daily data plan?

Can i buy the rm$1 data plan during the inactive period? If yes, does it means my validity period will also be extended for another 75 days? Or i must extend the credit balance validity before i can buy the rm$1 data plan?

Last qns, i was given digi best. Which is better, digi best or live (i know digi live has 90 days inactive period)?

Tks.
 
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boonkang

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Sorry, noob qns.

For Digi 75 days inactive period, is it from the credit balance valid till date? E.g. My credit balance is valid till 11 sep 2018. The inactive period will be 12 sep 2018 + 75 days?

So if i extend validity on 24 Nov for 1 day, my inactive period will be 25 nov 2018 + 75 days?

Yes, Digi Best prepaid has inactive/passive period of 75days...
If your Digi Best prepaid's validity is till 11th Sep 2018 -- that means your Digi Best prepaid is active till 11th Sep 2018.

After 11th Sep 2018, your Digi Best prepaid will become inactive/passive.

Inactive/passive period will be 11th Sep 2018 + 75days.
In this case -- inactive period will be from 12th Sep 2018 to 25th Nov 2018 (11th Sep 2018 + 75days ==> will be till 25th Nov 2018)

On 25th Nov 2018, if you extend/renew validity by buying RM1 SLL (Super Long Life), your Digi Best prepaid will be active again for 24hrs (1 day) -- till 26th Nov 2018.

After 26th Nov 2018, your Digi Best prepaid will become inactive/passive.

Inactive/passive period will be 26th Nov 2018 + 75days.

Is the above clear enough? :)

Also -- ANYTIME (during inactive/passive period) if you reload/top up -- your Digi prepaid will become active.
Each RM1 you reload gives you 1 day active for the Digi prepaid.

If you do a single reload of RM5, you get 5 days active period for your Digi prepaid.
If you do a single reload of RM10, you get 10 days active period for your Digi prepaid, etc.

Note: the active period you get on your Digi prepaid for reload -- does not stack.

Also can i do the extend validity in SIN? I have just download the Digi app.

When extending validity, do i get any data? Or do i have to buy the rm$1 daily data plan?

Can i buy the rm$1 data plan during the inactive period? If yes, does it means my validity period will also be extended for another 75 days? Or i must extend the credit balance validity before i can buy the rm$1 data plan?

Yes, you can extend/renew validity on the Digi prepaid by buying the RM1 SLL when in Singapore :)

You can buy the RM1 SLL either by:
(1) Using USSD code.
(2) Using the Digi app.

Refer to a post I wrote (some time ago in this thread) about paying RM1 to extend validity on Digi prepaid via USSD code HERE:
https://forums.hardwarezone.com.sg/105692913-post4699.html

The service to deduct money from Digi prepaid card balance -- in order to PAY & BUY active/validity period is called SLL (Super Long Life).

Refer to a post I wrote (some time ago in this thread) about Digi prepaid SLL (Super Long Life) HERE:
https://forums.hardwarezone.com.sg/105695966-post4701.html

Extend validity by buying RM1 SLL is just paying RM1 to buy 1 day active period for the Digi prepaid -- you're not buying any data.

AFAIK, (As far as I know),
From 2017 onwards, newly bought Digi prepaid SIM cards all comes with FREE basic Internet.

That means, if your Digi BEST prepaid comes with FREE basic Internet, you have FREE Internet access (at slow 64kbps speed up to 500MB/mth) -- without the need to buy any data plan.

If 64kbps is too slow for you, you can always buy any Digi prepaid data plan.
You'll have 4G/LTE full speed Internet after you buy (any) data plan on your Digi prepaid.

You can buy data plan for your Digi prepaid either via USSD code (*116#) or via the Digi app.

(Internet speed on the Digi prepaid will revert back to slow 64kbps once the prepaid data plan you bought expired or you used up the mobile data quota in the data plan.)

Note: You can only access Internet when your Digi Prepaid is active !!

Even if you buy data plan during inactive/passive period -- you cannot use the data plan (or use the FREE basic Internet) to access Internet on the Digi prepaid.

You can only access Internet on the Digi prepaid once it is active.

Which is better, digi best or live (i know digi live has 90 days inactive period)?

Both Digi BEST & Digi Live prepaid has respective pros & cons.
Which is "better" depends on your usage requirements.

(Since this post is getting long & tedious, I'll refrain from discussing the differences between Digi BEST & Digi Live prepaid here.)

It's best (pun intended) you go find out the differences between Digi Best & Digi Live prepaid -- and decide for yourself which one suits your usage better :)

Digi BEST prepaid no longer seems to be listed on the Digi prepaid Web site:
https://new.digi.com.my/prepaid

So not sure whether Digi BEST prepaid is still being sold or not.

Back to the issue of buying RM1 SLL on the Digi Best prepaid...

Personally, if I need to buy RM1 SLL -- my habit is to try & buy it on the inactive period 74th day -- instead of on 75th day.

Why?
If I'm busy & forget to buy RM1 SLL on inactive period 74th day -- I can still buy the RM1 SLL on (next day) 75th day.

If you're busy & forget to buy RM1 SLL on inactive period 75th day -- then you can no longer buy RM1 SLL on (next day) 76th day.

If no reload/top up done or no SLL purchased within 75 days inactive period -- on the 76th day the Digi Best prepaid card will be terminated.

Hope the above helps.
 
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Golfer

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Hi boonkang, thank you so much!!!

Btw, i bought my digi best at yong peng 2 days ago. They did not ask if i want digi best or digi live.
 

Habrosus

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Hi boonkang, thank you so much!!!

Btw, i bought my digi best at yong peng 2 days ago. They did not ask if i want digi best or digi live.

Ah, so it's the Yong Peng rest stop that I came across the Digi Best cards, after they "disappeared" from the Digi website.

Most of us with Digi Prepaid cards from the "old days" are mostly holding the Best version.
 

tanjhj

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