aka autovacstore


Junior Member
Oct 12, 2019
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I would like to share my bad experiences on “” Aka Autovacstore. and i suspect they are playing with the Government tax system Will report on this matter. No Biz file found online for despite such high volume sales in the qoo10 platform.

They are really joker, Trying to maneuver people to believing that “Qoo10 Robot Care Centre/ Qoo10 customer service” are legitimate. That what they do in their enquiry reply (I tested it with a few accounts). They will highly mention Qoo10 in part of their replies (To push blame). They have no customer care service contact number info through which customers could reach them. Rather, if you face any problem and want to complain, suddenly you will get a call from them ( But they will not mention they are minihelpers, instead They act like they are from "Qoo10 service". Tactic use to increase your trust. What a JOKE!

I have also contacted Qoo10 misusing the branding name.

As a person who always love to shop online. I therefore suggest that anyone that had bought product from them before and encountered such issue, Please do post here your experiences. Like deleting your q&a & crazy delay of order.

Tactic they used:
- Using Qoo10 Brand name to cover up. Please la Qoo10 NO such thing as robot service centre la, Or even call you to help you ship out product, unless there is dispute.
- They called me and say they are from "qoo10 service center" but the funny thing is, the person voice sounds the same as Autovacstore person.
- No stock still let you buy! Make you wait 3 weeks (Don't get cheated by their reviews, Go dig out their old reviews).

Evidences: same address on shop info & same voice
Last edited:


Senior Member
Jan 26, 2004
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i had the same experience as you. went to their service centre at IMM, claims that the device was not sold by them when the qoo10 app clearly shows minihelpers as the sellers and all the q&a asking customer to head their for warranty purpose.
guy at the counter says not sure who sold, maybe qoo10 sold it direct.
since when qoo10 sells stuff online directly?
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