OCBC f***ing evil bank

SimilanJ

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Background: due to recent issues, i tried to check how to permanently disabled PayNow/PayLah and also permanently disabled the activation of OneToken.

Result - no way.

Then, to safeguard my risk, i deleted all unnecessarily payee. Result - OK.
Then, to limit my damage, i lower most of transaction limits and also try to disable Oversea TT and MEPS which i don't really need.

However, at this moment, OCBC not sending sms OTP, but asking me to key in the hardward OTP, which battery flat for few years...

Then i tried to search for option for a replacement, all link divert me to activate OneToken with all the benefits listed.
Eventually, i found the Hardware token replacement, but following message followed...

A S$20 fee is charged if a lost or damaged token must be replaced. Please send us a secured email via Digital Banking and include the following details:

  • Why the token needs replacing (e.g. run out of battery, damaged or lost)
  • Where we should mail the token to (if you have more than one mailing address in our records)

Thank you OCBC for protecting the scammers. If we want more secure services, we will need to pay $20 for the hardware token, which could be overwrite by the OneToken by scammers... WHY??????
 

Southern Lights

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Dec 20, 2019
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Background: due to recent issues, i tried to check how to permanently disabled PayNow/PayLah and also permanently disabled the activation of OneToken.

Result - no way.

Then, to safeguard my risk, i deleted all unnecessarily payee. Result - OK.
Then, to limit my damage, i lower most of transaction limits and also try to disable Oversea TT and MEPS which i don't really need.

However, at this moment, OCBC not sending sms OTP, but asking me to key in the hardward OTP, which battery flat for few years...

Then i tried to search for option for a replacement, all link divert me to activate OneToken with all the benefits listed.
Eventually, i found the Hardware token replacement, but following message followed...

A S$20 fee is charged if a lost or damaged token must be replaced. Please send us a secured email via Digital Banking and include the following details:

  • Why the token needs replacing (e.g. run out of battery, damaged or lost)
  • Where we should mail the token to (if you have more than one mailing address in our records)

Thank you OCBC for protecting the scammers. If we want more secure services, we will need to pay $20 for the hardware token, which could be overwrite by the OneToken by scammers... WHY??????
You are not alone. We are closing our account with this shyt and idiotic bank.
 

Sai Jai Lalit

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Joined
Nov 12, 2019
Messages
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Background: due to recent issues, i tried to check how to permanently disabled PayNow/PayLah and also permanently disabled the activation of OneToken.

Result - no way.

Then, to safeguard my risk, i deleted all unnecessarily payee. Result - OK.
Then, to limit my damage, i lower most of transaction limits and also try to disable Oversea TT and MEPS which i don't really need.

However, at this moment, OCBC not sending sms OTP, but asking me to key in the hardward OTP, which battery flat for few years...

Then i tried to search for option for a replacement, all link divert me to activate OneToken with all the benefits listed.
Eventually, i found the Hardware token replacement, but following message followed...

A S$20 fee is charged if a lost or damaged token must be replaced. Please send us a secured email via Digital Banking and include the following details:

  • Why the token needs replacing (e.g. run out of battery, damaged or lost)
  • Where we should mail the token to (if you have more than one mailing address in our records)

Thank you OCBC for protecting the scammers. If we want more secure services, we will need to pay $20 for the hardware token, which could be overwrite by the OneToken by scammers... WHY??????
WOT

Simple solution is to just go to your nearest OCBC branch and close your account
Some neighbourhood malls even have Sunday banking, OCBC makes it very convenient for those busy folks
 

zheng

High Supremacy Member
Joined
Dec 20, 2001
Messages
32,782
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21,929
Background: due to recent issues, i tried to check how to permanently disabled PayNow/PayLah and also permanently disabled the activation of OneToken.

Result - no way.

Then, to safeguard my risk, i deleted all unnecessarily payee. Result - OK.
Then, to limit my damage, i lower most of transaction limits and also try to disable Oversea TT and MEPS which i don't really need.

However, at this moment, OCBC not sending sms OTP, but asking me to key in the hardward OTP, which battery flat for few years...

Then i tried to search for option for a replacement, all link divert me to activate OneToken with all the benefits listed.
Eventually, i found the Hardware token replacement, but following message followed...

A S$20 fee is charged if a lost or damaged token must be replaced. Please send us a secured email via Digital Banking and include the following details:

  • Why the token needs replacing (e.g. run out of battery, damaged or lost)
  • Where we should mail the token to (if you have more than one mailing address in our records)

Thank you OCBC for protecting the scammers. If we want more secure services, we will need to pay $20 for the hardware token, which could be overwrite by the OneToken by scammers... WHY??????
onetoken phased out liao?
 

DragonFire

Arch-Supremacy Member
Joined
Jan 1, 2000
Messages
18,847
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1,853
Background: due to recent issues, i tried to check how to permanently disabled PayNow/PayLah and also permanently disabled the activation of OneToken.

Result - no way.

Then, to safeguard my risk, i deleted all unnecessarily payee. Result - OK.
Then, to limit my damage, i lower most of transaction limits and also try to disable Oversea TT and MEPS which i don't really need.

However, at this moment, OCBC not sending sms OTP, but asking me to key in the hardward OTP, which battery flat for few years...

Then i tried to search for option for a replacement, all link divert me to activate OneToken with all the benefits listed.
Eventually, i found the Hardware token replacement, but following message followed...

A S$20 fee is charged if a lost or damaged token must be replaced. Please send us a secured email via Digital Banking and include the following details:

  • Why the token needs replacing (e.g. run out of battery, damaged or lost)
  • Where we should mail the token to (if you have more than one mailing address in our records)

Thank you OCBC for protecting the scammers. If we want more secure services, we will need to pay $20 for the hardware token, which could be overwrite by the OneToken by scammers... WHY??????
I've never been charged for the replacement of a flat battery token btw.
 

heng_ah

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Sep 10, 2015
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Why TS still wants to be their customer?
Just cut the relationship and move your business to somewhere else.
 

coyote

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Sep 20, 2000
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If you never use your account for few years till now means it's not important to you. Why get so work out?
 

jkohlc2

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Joined
Jan 2, 2007
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please close your OCBC account and migrate to delhi bank of singapore
 
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