Background: due to recent issues, i tried to check how to permanently disabled PayNow/PayLah and also permanently disabled the activation of OneToken.
Result - no way.
Then, to safeguard my risk, i deleted all unnecessarily payee. Result - OK.
Then, to limit my damage, i lower most of transaction limits and also try to disable Oversea TT and MEPS which i don't really need.
However, at this moment, OCBC not sending sms OTP, but asking me to key in the hardward OTP, which battery flat for few years...
Then i tried to search for option for a replacement, all link divert me to activate OneToken with all the benefits listed.
Eventually, i found the Hardware token replacement, but following message followed...
A S$20 fee is charged if a lost or damaged token must be replaced. Please send us a secured email via Digital Banking and include the following details:
Thank you OCBC for protecting the scammers. If we want more secure services, we will need to pay $20 for the hardware token, which could be overwrite by the OneToken by scammers... WHY??????
Result - no way.
Then, to safeguard my risk, i deleted all unnecessarily payee. Result - OK.
Then, to limit my damage, i lower most of transaction limits and also try to disable Oversea TT and MEPS which i don't really need.
However, at this moment, OCBC not sending sms OTP, but asking me to key in the hardward OTP, which battery flat for few years...
Then i tried to search for option for a replacement, all link divert me to activate OneToken with all the benefits listed.
Eventually, i found the Hardware token replacement, but following message followed...
A S$20 fee is charged if a lost or damaged token must be replaced. Please send us a secured email via Digital Banking and include the following details:
- Why the token needs replacing (e.g. run out of battery, damaged or lost)
- Where we should mail the token to (if you have more than one mailing address in our records)
Thank you OCBC for protecting the scammers. If we want more secure services, we will need to pay $20 for the hardware token, which could be overwrite by the OneToken by scammers... WHY??????