[POLL] Do you think it is OCBC fault?

Issit ocbc fault

  • Yes

    Votes: 202 62.3%
  • No

    Votes: 122 37.7%

  • Total voters
    324

dannytan87

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Should sue the outsource coy..... Cognizant HCl or wadever for millions then take the money compensate back to the customer
 

Sauron

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Surprising 63% (so far) thinks it's the banks fault.
 

sted.

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those voted YES are noobs ...
 

noname2016

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I was looking through my Ocbc sms and realized that I didn’t receive any warning sms not to click on suspicious links on Dec 23. I only received on Dec 30 and Jan 5.

but Ocbc said they send out warning sms on Dec 23.. did they really send to all customers?
“OCBC added that it sent out its first media advisory on Dec. 23 to warn of a surge in these scams
It also sent out a second advisory on Dec. 30, to warn of a potential surge in attacks over the New Year weekend”
 

dannytan87

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Not entirely their fault but they can definitely handle the situation better
It's their fault for releasing the fund and not detecting anomaly......

People have spending behaviors and sudden big sums xfer should be detect as anomaly.......

Should have a sms message...... U r about to xfer 1000000 dollar please reply yes to proceed ....... Are u sure to proceed with this xfer.....
 

Nicholas92

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iPhone / Safari / Chrone fault la

how come never block the phishing website?
 

Tuckie

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Both are at faults.

OCBC could have stopped it earlier.

MAS and banks could have strengthened the security protocols.
Maybe some suggestions of how to strengthen. After they strengthen, some people will write in to say too many layers of protection, cumbersome process, can banks look into simplifying. Here we go again.
 

PippingCafe

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Overseas addition of payee should have a 24 hr lockup period before money can be sent.
 

Lafiel

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33.33% stupid user fault
33.33% ocbc fault
33.33% telco fault for divert sms hack
 

dannytan87

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Maybe some suggestions of how to strengthen. After they strengthen, some people will write in to say too many layers of protection, cumbersome process, can banks look into simplifying. Here we go again.
Is not strengthen everything petty sum like under 100 dun need strengthen...... Unless consecutive 50 times 100....

But sum more then 50 percent is anomaly
 

Capitalist

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OCBC fault. How can let scammer take money out from the account holder?
Cos the scammers impersonated the bank, ... conned the account holders into giving details to facilitate them to impersonate the account holders to con the bank into executing the transactions under the impression that they were the ‘instructions of the account holders’? :s13:
 

ramlee

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Im shocked people here can blame the victims. Scammer trf the money without otp notification triggered is their fault?

just hope your aged relatives dont fall victim cause you would be singing a diff tune then
Needles never poke their flesh so they won’t field pain :(
 

Tuckie

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Is not strengthen everything petty sum like under 100 dun need strengthen...... Unless consecutive 50 times 100....

But sum more then 50 percent is anomaly
So what would be the threshold? Who decides? MAS? Bank? Consumer? I am not sure everyone’s risk threshold?
 

dannytan87

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So what would be the threshold? Who decides? MAS? Bank? Consumer? I am not sure everyone’s risk threshold?
This can also be data analytics data science... User past data can detect anomaly.... Like usual month is xfer 1k around monthly for the pass 10 month.... This month 50k.

Anomaly is just unusual from the normal past data....... Just get a double confirmation with anomaly..... Do you wish to proceed xfer 50k question.....
 
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