Qoo10 Deals. (Strictly no referral link) - Part 6

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Shutterfly

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Is there a way to complain to Qoo10 against a lousy seller? Recently bought a wireless charger and it is faulty. Contacted the seller and he kept asking me to try this and that.. also got me to send him a few videos explaining the issue, each time he replied with requests to try another solution.
 

pinpinpin

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Is there a way to complain to Qoo10 against a lousy seller? Recently bought a wireless charger and it is faulty. Contacted the seller and he kept asking me to try this and that.. also got me to send him a few videos explaining the issue, each time he replied with requests to try another solution.

how long u bought the item?

Just file request for refund or return, item as faulty.

Suggest you contact qoo10 help to let them deal with seller.
 

yusoffb01

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Is there a way to complain to Qoo10 against a lousy seller? Recently bought a wireless charger and it is faulty. Contacted the seller and he kept asking me to try this and that.. also got me to send him a few videos explaining the issue, each time he replied with requests to try another solution.

seller just try to waste your time
 

shadow84

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Is there a way to complain to Qoo10 against a lousy seller? Recently bought a wireless charger and it is faulty. Contacted the seller and he kept asking me to try this and that.. also got me to send him a few videos explaining the issue, each time he replied with requests to try another solution.

In any case, DO NOT click on confirm delivery, even if seller ask u to do so before he can send out a replacement. Coz its all empty talk.
 

Chao_Ah_Tiong

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First time encounter 'ghost' seller in Qoo10.

Ordered something from a Malaysian seller 2 weeks ago and until now the status is still 'Shipping Requested'. Email the seller last week but now still no reply. :(

Seems like I have to cancel the order if there's still no response. My $3 Mastercard discount coupon used for purchase for the item wasted liao. :(
 

shadow84

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First time encounter 'ghost' seller in Qoo10.

Ordered something from a Malaysian seller 2 weeks ago and until now the status is still 'Shipping Requested'. Email the seller last week but now still no reply. :(

Seems like I have to cancel the order if there's still no response. My $3 Mastercard discount coupon used for purchase for the item wasted liao. :(

Can always get again today since your mastercard coupon was from Dec.
 

Luffyace

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CIMB Platinum MasterCard v. CIMB Visa Signature. Which card is better for shopping online?
 

Shutterfly

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In any case, DO NOT click on confirm delivery, even if seller ask u to do so before he can send out a replacement. Coz its all empty talk.

Unfortunately I did that already because initially I see that need to do that in order to request refund or replacement.
 

shadow84

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Unfortunately I did that already because initially I see that need to do that in order to request refund or replacement.

Then u may have to consider writing off if value isnt high. Coz confirmed delivery means u accepted it as it is. Unless you can get someone with common sense in Qoo10 to assist u in this.
 

Shutterfly

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Then u may have to consider writing off if value isnt high. Coz confirmed delivery means u accepted it as it is. Unless you can get someone with common sense in Qoo10 to assist u in this.

Hmm.. Confirmed delivery means I received the item and in this case the item is faulty. Why should it mean I accept the item?
 

Shutterfly

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Seems like I can just initiate a full refund on my end and the Qoo10 delivery service will come pick it from me. I think I will try that since today is the last day to do that.
 

Chys

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Hey guys, from past experience, what was the highest discount coupon? I'm looking to buy something which is ard 1.4k.
 

Shadowz1984

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Hey guys, from past experience, what was the highest discount coupon? I'm looking to buy something which is ard 1.4k.
$120 off with $1000 spent. Not sure still will have though.
 

shadow84

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Seems like I can just initiate a full refund on my end and the Qoo10 delivery service will come pick it from me. I think I will try that since today is the last day to do that.

Note that seller also need to accept the refund. Had a seller reject my refund previously when i said i wanted to get a bigger capacity ssd from his store. He told me to buy again and sell off current at carousell. Which i did so but i bought from another seller instead.

Hey guys, from past experience, what was the highest discount coupon? I'm looking to buy something which is ard 1.4k.

$120 off $1000.
 
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