Qoo10 Deals. (Strictly no referral link) - Part 6

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harky

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the new layout.. make me abit not used to it
 

Gambler.

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Is this some new thing ah? The coupons are more frequent now but are not as attractive as before?

Where are all the 10 off 50, 12 off 60 etc
 

nwh_sg

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if not a must to get sandisk, this one good good and much cheaper. Many bought from this seller from Korea.

G7W1Eh.jpg
 

windwaver

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Not delivered. Not replying to enquiry. In the end q10 refund.

Take note on Qoo10's refund, the system tend to cheat.

Recently I bought some stuff for about $60 and I used 500 qpoints.

A seller claimed that the item I ordered is oos and refunded me $6. Only $1 (Q Money) of my money was refunded, the rest was that 500 qpoints even though the item is $6 out of $60 (total bill).

So as buyers, we get penalized even when it's not our fault. Our own money is the least priority when it comes to a refund.
 

joshuaho

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Main reason why I moved on to other platforms for online purchases.

Take note on Qoo10's refund, the system tend to cheat.

Recently I bought some stuff for about $60 and I used 500 qpoints.

A seller claimed that the item I ordered is oos and refunded me $6. Only $1 (Q Money) of my money was refunded, the rest was that 500 qpoints even though the item is $6 out of $60 (total bill).

So as buyers, we get penalized even when it's not our fault. Our own money is the least priority when it comes to a refund.
 

ridiculous?

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Take note on Qoo10's refund, the system tend to cheat.

Recently I bought some stuff for about $60 and I used 500 qpoints.

A seller claimed that the item I ordered is oos and refunded me $6. Only $1 (Q Money) of my money was refunded, the rest was that 500 qpoints even though the item is $6 out of $60 (total bill).

So as buyers, we get penalized even when it's not our fault. Our own money is the least priority when it comes to a refund.
Write to cs, they give option of qmoney or qpoint. :vijayadmin:

29w7dc3.jpg
 
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boonkang

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Take note on Qoo10's refund, the system tend to cheat.

Recently I bought some stuff for about $60 and I used 500 qpoints.

A seller claimed that the item I ordered is oos and refunded me $6. Only $1 (Q Money) of my money was refunded, the rest was that 500 qpoints even though the item is $6 out of $60 (total bill).

So as buyers, we get penalized even when it's not our fault. Our own money is the least priority when it comes to a refund.

I also kenna this type of case before.

It's been (default) like this for quite some time already...

If you don't like it -- you have to write in to Qoo10 customer service which (sometimes) can be a real hassle to deal with -- especially if it's just for a few dollars worth of refund.

The other thing is...

If you get refund in Qmoney, it does not expire -- but when Qoo10 refund you $5 as 500 Qpoints, you need to (remember to) use within 6 months or else these 500 Qpoints will expire.

Depending on how you deposit / got in your Qmoney -- you may be able to withdraw out the Qmoney but you can never withdraw Qpoints as money.

The other problem with Qpoints is -- it can't be transferred to another Qoo10 a/c.

So, even when you don't have anything to buy on Qoo10 -- you can't transfer any (expiring) Qpoints to another Qoo10 a/c to let other people use the (expiring) Qpoints.

I ever got Qpoints expire before -- because I forgot about the expiring Qpoints + Qoo10 getting less & less attractive to buy from -- due to the (continuously) reducing attractiveness of discount coupons.

By doing refund to you in Qpoints -- they (Qoo10) are (indirectly) forcing you to make future purchases on Qoo10 within the validity period of the Qpoints -- in order to make use of the Qpoints.

And one more issue is...

If you get $5 refund in Qmoney, you can proceed to use this Qmoney to fully pay for any other $5 item(s) you wish to buy on Qoo10.

But when you get $5 refund as 500 Qpoints -- you need AT LEAST $16.67 payable amount upon checkout of your cart item(s) in Qoo10 -- in order to use 500 Qpoints within 1 cart.

This is because Qpoints can be use to offset ONLY up to 30% of payable amount upon checkout at Qoo10.

(if you have 10K or more Qpoints, the use of Qpoints to offset payable amount upon checkout is limited to JUST 10% of your Qpoints)

Of course you can always choose not to use the 500 Qpoints all at once -- but break up the use of the 500 Qpoints (200 + 200 + 100 etc.) over multiple cart purchases.

Isn't this GREAT for everyone? /sarc

By doing $5 refund as 500 Qpoints by Qoo10 -- in order to use it you guarantee have to spend at least 3 times more ($16.67) -- in future purchases in order to use these 500 Qpoints.
 
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whatheheck

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Where do I click to see the receipt of particular item purchased?
 
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