Qoo10 Deals. (Strictly no referral link) - Part 7

ECyClone

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I have a question about cancellation / refund cos this is the first time I encounter.

I have an order of foodstuff from Taiwan, Seller informed me that one of the items is prohibited in Singapore and ask me to to ask for refund and had removed that listing.

I wanted to get my money back fast so I cancelled that item and informed the Seller to process the request immediately. Seller say they will contact CS to get it done. I do not know what is the correct process but after some thoughts, I feel I should not have cancelled the item since I am not at fault. How do you normally do for such situation?
 

yusoffb01

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I have a question about cancellation / refund cos this is the first time I encounter.

I have an order of foodstuff from Taiwan, Seller informed me that one of the items is prohibited in Singapore and ask me to to ask for refund and had removed that listing.

I wanted to get my money back fast so I cancelled that item and informed the Seller to process the request immediately. Seller say they will contact CS to get it done. I do not know what is the correct process but after some thoughts, I feel I should not have cancelled the item since I am not at fault. How do you normally do for such situation?
No need think so much. you wait and get later or you cancel and get back immediate
 

wongminmin

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I have a question about cancellation / refund cos this is the first time I encounter.

I have an order of foodstuff from Taiwan, Seller informed me that one of the items is prohibited in Singapore and ask me to to ask for refund and had removed that listing.

I wanted to get my money back fast so I cancelled that item and informed the Seller to process the request immediately. Seller say they will contact CS to get it done. I do not know what is the correct process but after some thoughts, I feel I should not have cancelled the item since I am not at fault. How do you normally do for such situation?
If u want your money back fast & get penalized = u cancel
If ur seller want to get penalized = he cancel
If both party dont want to get penalized = qoo10 cancel
 

ridiculous?

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LyyBlgn.png
 

ECyClone

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If u want your money back fast & get penalized = u cancel
If ur seller want to get penalized = he cancel
If both party dont want to get penalized = qoo10 cancel
I think I read somewhere that there's some points system for the Seller. But... What kind of penalty does the Buyer get? Blacklisted? :unsure:
 

vsvs24

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can..... just that cart coupon + shipping discounts = cannot be more than 20% .... min order should be 25++
I still hit error :

Item cost 36.76. Shipping 1.99
Use $3 off $30 cart coupon
Use $5 shipping coupon.
Still hit that exceed 20% error.

They calculate shipping as $5 even though actual shipping is only 1.99 ?
 

shadow84

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I still hit error :

Item cost 36.76. Shipping 1.99
Use $3 off $30 cart coupon
Use $5 shipping coupon.
Still hit that exceed 20% error.

They calculate shipping as $5 even though actual shipping is only 1.99 ?
Try adding $1-$2 more to see if still got error?
 

wongminmin

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I still hit error :

Item cost 36.76. Shipping 1.99
Use $3 off $30 cart coupon
Use $5 shipping coupon.
Still hit that exceed 20% error.

They calculate shipping as $5 even though actual shipping is only 1.99 ?
press shipping coupon first, then cart coupon last.

if u need $5 cart coupon, i got 1.
 

vsvs24

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press shipping coupon first, then cart coupon last.

if u need $5 cart coupon, i got 1.
Wow. Genius.

Sequence matters. Must add shipping first then cart coupon. I did not check out all the way but manage to get to last screen.

I got the shipping coupon from this morning's spin. Thanks.
 

Squaredot

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can..... just that cart coupon + shipping discounts = cannot be more than 20% .... min order should be 25++
I think this 20% cap is new.
I used both 30% coupon ($3max) and $5 shipping coupon for an order less than $20 on Saturday.
Just test,, now cannot le.
 

wongminmin

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I think this 20% cap is new.
I used both 30% coupon ($3max) and $5 shipping coupon for an order less than $20 on Saturday.
Just test,, now cannot le.
free shipping is exploit, it patched 2 times.
the 20% cap was implemented on 15/9/2021.

<3 qoo10 programmers. :D
 

Deathzz

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anyone know any duration for qoo10 coupon like 60 or 80dollars off , purchase price 700~
 
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