Royal Caribbean - Quantum of the Seas

chiko_tosca

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That only applies to specific sailings that were affected due to Phase 2 HA as the measures announced by the Govt was just before the affected sailing.

FCC usually only given if its cancelled 48hrs before the sailing. For the issue mentioned, likely will need some proof that you are required to quarantine etc for them to refund.
there is no quarantine notice..
if you read at the sms notice, it merely said, you are strongly encouraged to minimize all social interaction till xxxx. pls monitor health xxxx. you are strongly recommended to come forward for test and more detail info on your HRA status ...
a bit ambiguous imho, depend on person, whether civic minded or just heck care..
 

direptor

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there is no quarantine notice..
if you read at the sms notice, it merely said, you are strongly encouraged to minimize all social interaction till xxxx. pls monitor health xxxx. you are strongly recommended to come forward for test and more detail info on your HRA status ...
a bit ambiguous imho, depend on person, whether civic minded or just heck care..
In that case, its whether RC will accept your reasons then. Don't think anyone have shared similar experience before here.
 

invigo79

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Hi guys,
Can I check if we will require USD on board the cruise? Thx

Yes, everything in USD. Easiest is to link your room card to your credit card so all expenses will be charged to your CC.

Else you need to settle the bills at the end of the cruise which is troublesome.


Sent from EDMWER app!
 

milkshake89

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Once you have cleared your ART, you will need to wait for immigration to open before you can board the ship. If there are people who have a later ART test time than you but get their results early enough, they can still join the queue for immigration. They won't be giving any priority just because you have an earlier ART test time.
What time does immigration open? 1pm?
 

savetotravel

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Hi, would anyone know if specialty dining can be purchased while onboard instead of prior to sailing from the Cruise Planner? Is the price the same or does it go up for onboard purchases? I know that the Internet packages go up a lot for purchase onboard. Thanks.
I did ask when I’m on the ship. Like wonderland, if on cruise planner is $74.90
When im on the ship, it is usd68 and the staff says the menu will be different too.
 

igarashi

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Once you have cleared your ART, you will need to wait for immigration to open before you can board the ship. If there are people who have a later ART test time than you but get their results early enough, they can still join the queue for immigration. They won't be giving any priority just because you have an earlier ART test time.
Mean if i book my slot 4pm, i can go there at 12pm > take ART > once open immigration 2pm i can go in liao even my check in time is 4pm?
 

curo

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Mean if i book my slot 4pm, i can go there at 12pm > take ART > once open immigration 2pm i can go in liao even my check in time is 4pm?
No. If you check in time is 4pm then u can only take ART at that time. They will ask you what time is your check in timing before directing you to take your ART.

For those asking about check in time, I just went on Monday and my check in time was 1:3pm to 2pm. I reach close to 2pm (stupid me forgot to bring passport). They told us to go take our ART test, then we sit down and wait for result. 30mins after the test if you still sitting and waiting for SMS they will ask you to check the TT apps on your phone. The apps get update way faster then you waiting for the SMS. I received the SMS from HPB at about 2:51pm. That time i was already cleared to board the boat. They will clear batch by batch and its very organize and they will not let u sit and wait for too long coz limited space. They have to clear the area for next check in batch.

Its 50% capacity so don't worry. you will still have chance to do everything you want and eat all you want to eat. I just spend most of my day 2 sleeping and sitting on my balcony drinking wine and watching wave. I even got time for a short swim and go into whirlpool on day 3 afternoon.

For those who did not by any package, you can order breakfast to be delivered to your room every morning for free but i suggest go windjammer for buffet breakfast and lunch. (more choice). I only went to Main Dining room for dinner coz thats the only location but third day dinner was the best i ever had onboard. For supper, you can only go sorrento/CAFÉ PROMENADE (both are combine) for pizza, small burgers, cakes, cookies and tea or coffee.

Two70 cafe and hotdog are 2 location free too. Use your apps to check under dining -> hungry now to see which is open.
 

direptor

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What time does immigration open? 1pm?
Around 2pm based on past posters.

I did ask when I’m on the ship. Like wonderland, if on cruise planner is $74.90
When im on the ship, it is usd68 and the staff says the menu will be different too.
The menu is the same regardless if you pay onboard or cruise planner.

Mean if i book my slot 4pm, i can go there at 12pm > take ART > once open immigration 2pm i can go in liao even my check in time is 4pm?
They will only let you take the ART based on your check-in timing.
 

igarashi

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No. If you check in time is 4pm then u can only take ART at that time. They will ask you what time is your check in timing before directing you to take your ART.

For those asking about check in time, I just went on Monday and my check in time was 1:3pm to 2pm. I reach close to 2pm (stupid me forgot to bring passport). They told us to go take our ART test, then we sit down and wait for result. 30mins after the test if you still sitting and waiting for SMS they will ask you to check the TT apps on your phone. The apps get update way faster then you waiting for the SMS. I received the SMS from HPB at about 2:51pm. That time i was already cleared to board the boat. They will clear batch by batch and its very organize and they will not let u sit and wait for too long coz limited space. They have to clear the area for next check in batch.

Its 50% capacity so don't worry. you will still have chance to do everything you want and eat all you want to eat. I just spend most of my day 2 sleeping and sitting on my balcony drinking wine and watching wave. I even got time for a short swim and go into whirlpool on day 3 afternoon.

For those who did not by any package, you can order breakfast to be delivered to your room every morning for free but i suggest go windjammer for buffet breakfast and lunch. (more choice). I only went to Main Dining room for dinner coz thats the only location but third day dinner was the best i ever had onboard. For supper, you can only go sorrento/CAFÉ PROMENADE (both are combine) for pizza, small burgers, cakes, cookies and tea or coffee.

Two70 cafe and hotdog are 2 location free too. Use your apps to check under dining -> hungry now to see which is open.

ohhhh ok.... my slot is 2-230, guess will only be in ship at 330-4.
 

milkshake89

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I did ask when I’m on the ship. Like wonderland, if on cruise planner is $74.90
When im on the ship, it is usd68 and the staff says the menu will be different too.
Thanks. Oh wow, that would be a lot more. But if I purchase in cruise planner, I can't cancel & get a refund onboard then. Can only get cruise credit I think.
 

dr3amsss

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Have heard that the ART before check in took about 1 to 1.5 hrs and delay the boarding time, many passengers have arrived early to do the ART.
Understand that the official check in time is 2pm.
If our selected check in time in RC is 12.30pm, as long I have completed ART and obtained result, we should board accordingly to our time, and not for other passengers whose boarding time is later than ours and completed ART.
thats not how it works. Its true that the ART will take around 1hr-1.5hr. Thats the reason why they moved the earliest check-in from 2pm (normally) to now 12.30pm..


Cos immigration opens at 2pm usually... So those check-in 12.30pm do ART finish will be around 1.30-2PM then go in at 2pm (normal check-in timing)

So now if u planning to check-in at 2pm, u will probably board the ship 3-4pm. You cant go earlier to do your ART. So pls book 12.30pm check-in if you wan to board at 2pm.. I jus returned from my trip and thats my experience.

I have went during april, that time no need do ART, so check-in 2pm go in straight away. Now got ART, alot more waitin time and stuff to do. very troublesome..
 

dr3amsss

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Thanks for this very detailed and good review! Hope Kuba is around in Dec, never had the chance to watch a live theremin player.

For specialty, in Izumi, can ask for less noodles (i asked for no noodles, extra char siew) for ramen. Wonderland kids desserts are instagrammably cute, covered in cotton candy and we liked the poison apple raspberry one too. Chops' branzino, Jamie's kid's burger (can ask for no bread, just patty), garlic bread, lamb chops and are also not bad. also loved Jamie's pecorino cheese with chilli jam on the meat plank. btw, you can say which item you don't want from the plank and get them to remove it (eg. salad, foccacia), and give more of another item (eg. ham). also liked the caramel ice cream.

if like me, you prefer extra dessert as appetizer, day 2 lunch i had key lime pie from chops as appetizer. still one of my favs on RC :s13:


MBCC staff will normally turn people away and ask them to wait until their check in time before doing ART. essentially check in time indicated is now ART time according to the email i got for my dec sailing- only expect to be onboard 1-1.5h after actual check in time. my time is 2.30pm again in dec, i have given up and accepted that i will only get to eat/board at 4pm 🤦‍♀️
You can change your check-in timing to 12.30pm on your app unless its fully booked.
 

dr3amsss

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Hi guys,

Can I check if we will require USD on board the cruise? Thx
If you are planning to go casino and gamble. You will need USD. They do accept SGD too but their change rate is very bad and you can also charge your credit card for chips at +5% extra fee.

If you not planning to gamble, maybe bring abit USD to tip your housecleaning and dining staff is ok too..
 

chipchippen

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Hi guys,

I cancelled my July cruise due to Covid 19 restrictions and rebooked a cruise for Sept. The new booking was done through the hotline by a customer service officer. I paid the necessary gratuities and taxes and was told the future cruise credit will be applied to the new cruise. So far, i managed to do the necessary online check in and booking of arrival slots.

The issue is the future cruise credit has not been applied to the new booking. I've called several times and they say they are working on it. Im abit worried as its getting near to the departure date. Has anyone of you faced this issue? Will I be rejected entry at the terminal? Thanks for your advise!
 

liemsc

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Hi guys,

I cancelled my July cruise due to Covid 19 restrictions and rebooked a cruise for Sept. The new booking was done through the hotline by a customer service officer. I paid the necessary gratuities and taxes and was told the future cruise credit will be applied to the new cruise. So far, i managed to do the necessary online check in and booking of arrival slots.

The issue is the future cruise credit has not been applied to the new booking. I've called several times and they say they are working on it. Im abit worried as its getting near to the departure date. Has anyone of you faced this issue? Will I be rejected entry at the terminal? Thanks for your advise!
Wah, such tricky situation. I would probably email them, so that at least there's some bit of evidence on your side..
 

viethai

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If you are planning to go casino and gamble. You will need USD. They do accept SGD too but their change rate is very bad and you can also charge your credit card for chips at +5% extra fee.

If you not planning to gamble, maybe bring abit USD to tip your housecleaning and dining staff is ok too..

i always tip in SGD
 

savetotravel

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I tip in sgd too. I only tip our room hsekeeper because he helps us the open & close the sofa bed for our kids.
btw those who buying internet, vroom surf is extremely slow. Can watsapp only. If want post pic & video on social media is very hard. I think vroom surf &stream will be better
 
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