Active 2 water proof rating is not meant for full water sports as my watch went bonker before warranty ends as I wash it with little soap and water quickly sometime after work out .. The back of the watch some how the chemical got in told by the customer service ... Luckily I got warranty left and fix for free with most parts replaced It is not worth to repair the watch if no warranty as per my suggestion.. New one is about $200 online shops
If your watch is under warranty it will coverThey let you claim warranty despite they knew its a "water damage"?
Mine have some brown stains at the inner layer of the heart rate sensor. I suspect might be due to sweat. Quite disappointed despite taking care of the watch based on recommendations from Samsung. It's just stains. The watch is still functioning well thankfully.
Only used the watch for 3 months. Only use the watch for runs, not even swimming or submerging it in water.
So much for this watch to be advertised as a fitness watch. If cannot even withstand sweat resistant, how did it even get its IP68 rating.
Probably will bring it in one of these days and let them see what they can do. Hopefully they dont tell me its not covered.
Yea, my watch is still under warranty.If your watch is under warranty it will cover
i stay in the west.. so west gateYea, my watch is still under warranty.
Which service centre you went to by the way?
Noted. Thanks!i stay in the west.. so west gate
Same issues. Sadly my watch out of warranty alreadyMine also cant detect. Keep asking me to wet my fingers and wear the watch for more than 10mins (wore it the whole day).
The bp monotor is quite accurate though.
You will need a Samsung Galaxy Phone to workHow do I update? If I'm using an non Samsung Android phone, can I still enjoy the new features? Can't seem to find the app in the galaxy app store on the wearable app
I dont think is a hardware issue though. Maybe will feedback when i bring my watch in for them to check on the water proofing.Same issues. Sadly my watch out of warranty already
Oh no, thinking of buying the watch but I'm using realme.You will need a Samsung Galaxy Phone to work
I think jess meant you need a Samsung phone to use ECG and BP monitoring. If you are using it purely as a fotness tracker/smart watch, it should be compatible with your RealMe.Oh no, thinking of buying the watch but I'm using realme.
I'm interested in bp monitoring. Already using Fitbit versa.I think jess meant you need a Samsung phone to use ECG and BP monitoring. If you are using it purely as a fotness tracker/smart watch, it should be compatible with your RealMe.
So long is local set there should be warranty..if buy online can anot ah ... i see shopee like $200+ leh ... i scared fake one
if buy online can anot ah ... i see shopee like $200+ leh ... i scared fake one
I bought active from qoo10 long time ago from megashop which is local so there is warranty. I already fix the watch 2x due to water issue.. Phone loop reboot..Those usually are the units which people resell to the shops when they get their free gift from Samsung (either TV purchase or S21 Ultra). I think should be fine as long as it is a local set and the shop issue you warranty.
I got mine from Shopee too from one of such "cheaper" deals. I have no problems at least with warranty registration. Can claim or not, i dont know yet.
Wah, 2 x water issue. The QC for the water proofing really that bad?I bought active from qoo10 long time ago from megashop which is local so there is warranty. I already fix the watch 2x due to water issue.. Phone loop reboot..
yeap for sasmung watch 2 and active same issue .. dont know about watch 3Wah, 2 x water issue. The QC for the water proofing really that bad?