In this scenario, the Bank will request the customer to provide documented proof of attempted resolution with the merchant first. All chargebacks where its secured in nature are hard to win even if ur Bank puts up a case for you.. Based on experience, dont reject the delivery. Take the product and do a proper product return.
Still waiting on the confirmation email.. Appointment set as 22 September 12pm at SES Westgate.Anybody manage to received call or email to collect from SES store recently ?
I received call and given date on 22 sept. Until now as told will email me black n white fir collection no received. Wish me gd luck wed can collect my phone.Anybody manage to received call or email to collect from SES store recently ?
Anybody manage to received call or email to collect from SES store recently ?
Mine says the same thing! As of yst, suddenly my watch and buds show as delivered. Dno wtf is up with their system. Never ever gonna buy (and wont recommend people) from their online portal anymore..My Watch4 states as delivered but I have not received anything .. best man.
And my cancellation is nearing 3 weeks .. no cancellation email. Never Samsung again no matter how good the next phone is.
what about the official cancelation email by Samsung.?non delivery also no document what. how u proof u never recieve anything?
seriously, this is the worst experience I ever had from purchasing something online. never expect such a big company handles the issue so badly.
even lazada or shopee refunds promptly.
wtf Samsung wanna hold our money for so long.
2 weeks already and there is none.what about the official cancelation email by Samsung.?
Anyone got the compensation for 2nd year samsung care+???
Mine still not yet reflected in the https://rg2.samsungcareplus.com/