IC.. nvm I can still trade nonetheless thanks
How do u trade? My records also show 0 $ inside
IC.. nvm I can still trade nonetheless thanks
I don't see any of my stocks displayed at the portfolio page. Anyone encountered the same problem too?
Yeah.. me too. Called their online trading hotline, told there's problem with the system. If you want to trade. have to do manual trading...
Same here. Cannot log in.
Anyone ever trade calling their hotline. Was it easy process. Commission remains the same?
Can complain when calling in, and ask for the same commission because it's their system's fault and SCB shall at least NOT charge higher fees.
But calling in to trade is like what people did in dozens of years ago, lack of efficiency and the feel of self-control. May only matter a little for long-term investors, but really damaging for short-term traders.
In the first place, if you are a short term traders, you don't even be using scb leh
I also cannot log in. Lost count how many times SCB online trading has broken down this year. What sort of IT engineers are they hiring? Cheap ones to save money?
If you want to complain, I found the webite. Email directly to the director of customer service. Do not call the hotline. Calling the ground people is not effective. Write in to the more important people.
https://forms.online.standardcharte...gapore/feedback_form/index.html?FBtype=SG_OCF
Email directly to the director of customer service.
Director.CustomerService@sc.com
If the director still cannot resolve the problem, we should complain to the regulator SGX. Liquidity is affected if the broker malfunctions, particularly for SCB. We have to sell through them since SCB holds our shares.
I heard SCB staff mostly from Northern Asia. But then again, which company IT dept isn't mostly made up of Northern Asians?
I understand that the server is located in Chennai
Ah.. I see now why they only fixed it in the late afternoon...
Ah.. I see now why they only fixed it in the late afternoon...
Ah.. I see now why they only fixed it in the late afternoon...