TCL TV discussion thread III [consolidated]

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stasio

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At first they advised me to do a factory reset then will be ok. Hence I did but the problem reoccurred the next day.
You have early software version V216 installed (January 2021).
Latest firmware is V267.
Did you try to check software update by "network" ?
 

stasio

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Latest firmware as 03.Aug 2021.....(main models)

RT851T02 platform..... (P615, P715 ,C715, C815,etc...)
V8-R851T02-LF1V650

R51MT02
platform.....(P815, P725, C725)
V8-R51MT02-LF1V267

MT9615
Platform ......(C728 & C825)
V8-T615T01-LF1V072

https://t.me/tclupdates
 

stasio

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MightyPigeon

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Question from a newbie:
Bought 65C825 from carousell
Software version say V8-R51MT02-LF1V114.018981.

do I need to update manually
 

stasio

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Question from a newbie:
Bought 65C825 from carousell
Software version say V8-R51MT02-LF1V114.018981.

do I need to update manually
Software V8-R51MT02-LF1V114.018981 is not for C825 TV.
That software is for P815...P725/C725 series.
You got fake C825.
Btw,
in post #602 above, you can see latest software.
Your software is Android 9 ?
 
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MightyPigeon

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Software V8-R51MT02-LF1V114.018981 is not for C825 TV.
That software is for P815...P725/C725 series.
You got fake C825.
Btw,
in post #602 above, you can see latest software.
Your software is Android 9 ?
How do I check Android Ver?
 

badbad2000

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Software V8-R51MT02-LF1V114.018981 is not for C825 TV.
That software is for P815...P725/C725 series.
You got fake C825.
Btw,
in post #602 above, you can see latest software.
Your software is Android 9 ?
Maybe is not fake, is just step down model C725 based on the firmware
 

stasio

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How do I check Android Ver?
Setting...About.....scroll down must be Android version.

photo-2021-05-02-00-08-14.jpg
 

Kim1972

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What would be your advice? This is like my first TV for my family after saving up enough ..
I heard someone got his tv refunded for delivering wrong model. However, i not sure who he bought from. U may want to ask tvpromotion that the tv u got is not a c825 and wanted a refund and see what he says. Tell him the software version shows that this is not a c825.

Its your choice if u wants a refund if u find the quality of this tv is worth what u spend for
 
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