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The time is really just estimated timing. I am sure all taxi drivers and phv drivers try their best to reach the passenger as fast as possible safely.Yes, in Singapore
Want to take taxi has to follow their rule
they click 6-8 min, you have to wait under the sun 6-8 min downstairs
the driver late for 2 min, they cancel you
or after 6-8 min, they took a wrong turn,
they cancel you too
yoh have to call another taxi and wait for another 6-8 min
if you late for 2 min, they cancel and charge cancellation fee
When taxi driver click on the 6 to 8 mins, sometimes they are just conservative estimation. Would u rather another taxi driver click on 2 mins to win the bid (taxi booking is given to drivers who click on the least mins) and take 10 mins to reach your place?