4th call
Lady was very nice.. check the call records and making sure that the error was brought to the techincal team, which their reply was also reinstall and login..
Then she asked me if my email was the same in the system? I told her mine, she said it was wrong.. i have been using the same email since i signed up with grab. So how can it be wrong?
I also did few rides the day before..
I asked her if there is at least half a day of reinbursment..
Logically, i been using the driver app for a few months with the same email...and today the error came.. she told me that it was different in the system?
How come is it possible? I did not change, is my particulars beening hack? Or is your system..and my half a day trying to reinstall and login.. just because the error is on your part? I have to sit and make phone calls and end of day.. my particulars was actually wrong, it was fine for the last 2months. Today i woke up and found out its wrong?
The last lady was nice enough, i told her i am not making it hard for her. And now i am afraid that particulars was change from your end, is it human error in transfering of details?
I send this email to grab support.. dunno got use or not.. any bros can help out.. sibei dulan halfday like that gone.. just settle only.