what is the point of shopee pay

bwaysaikryptonite

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Admin fees are applicable for all credit card top-up. I am also using MasterCard. I did not realize about the admin fees until I saw the charge imposed. I did not see the new ruling which I think was effective from 1 May 2022.

gotch admin charge for master card meh ? If haf who want to use Shopee pay riaos
 

m/mink

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I also used credit card to top-up previously until the recent imposition of the admin fee.

Don't use VISA, $1 admin
Use Mastercard, there's no charge.

From 1 May 2022, there will be a $1 charge on all top-up transactions via VISA credit/debit cards, to cover the costs levied by the service provider.



 

saffronsatire

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I top-up via Paynow but the money was not reflected on the Shopeepay account till now. It should by right be credited immediately. My bank confirmed that the money had already been sent to Shopeepay. The Shopee online agents were not helpful in resolving my issue. They only gave lip service replies that the matter has already been escalated to the "relevant department". They did not say when the money will be credited. I am thinking of the correct agency to complain if the money is eventually still not returned.
Recently read a merchant complaining on igs of not receiving payment owing to them (merchant) too and not just one time. She was also waiting for help to resolve. Seems unreliable for both buyer and seller.
 

geographic

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Don't use VISA, $1 admin
Use Mastercard, there's no charge.

From 1 May 2022, there will be a $1 charge on all top-up transactions via VISA credit/debit cards, to cover the costs levied by the service provider.



Thanks for the update.
 

geographic

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Is it safe to leave our money in Shopeepay? If there is an issue who can we approach for help.
 

fade_white

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The point is I don’t need to receive stupid coin change
 

Squaredot

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Admin fees are applicable for all credit card top-up. I am also using MasterCard. I did not realize about the admin fees until I saw the charge imposed. I did not see the new ruling which I think was effective from 1 May 2022.
oh thanks..I thought $1 fee applies to Visa only :o
 

Squaredot

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Is it safe to leave our money in Shopeepay? If there is an issue who can we approach for help.
Previously when there are no fees, I top up when I want to make a purchase when some loose change. I don't keep big amount inside any prepaid wallet.
 

geographic

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oh thanks..I thought $1 fee applies to Visa only :o
Sorry, I think it may be applicable only to Visa as per the Seniors in the forum who have mentioned and quoted the clause. I just checked mine is a Visa Credit Card. I may check again prior to the next top-up. If Masters is free than I will switch to Masters.
 

geographic

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Previously when there are no fees, I top up when I want to make a purchase when some loose change. I don't keep big amount inside any prepaid wallet.
Yes. After this incident, I will have to be extra careful on the amount to Top-Up.
 

kaypohmeow

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Sorry, I think it may be applicable only to Visa as per the Seniors in the forum who have mentioned and quoted the clause. I just checked mine is a Visa Credit Card. I may check again prior to the next top-up. If Masters is free than I will switch to Masters.
Just top up to buy something, cfm master is free

Kena charged $1 using visa in my previous top up ☹️
 

bubbles_08

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I just top-up one week ago via PayNow due to admin fees imposed for top-up via credit card. The transaction was successful but my Shopeepay account was not credited with the money I transferred. I tried contacting Shopeepay but they kept saying already escalated the matter to the relevant department. Till now the matter is still not resolved.
eh something like that happened to me but CS was able to help rectify it. They needed some time to find out why though - just provide the relevant screenshots + transaction ID!

I showed my paynow SMS that said I topped up + a screenshot of my transaction history on shopeepay.
 

RLWZ21

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but guys just checking why are there so many e-wallet topup via visa required admin charges? is there any news about such thing? i mean even grab pay also chaging this as well.
 

jt6118

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but guys just checking why are there so many e-wallet topup via visa required admin charges? is there any news about such thing? i mean even grab pay also chaging this as well.
because Visa charges a fee for transactions including topup to these wallets. so the platform transfer the fees to us lo. lol
 

vaguejizz

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Shopee pay credits can transfer back to debit card? Just top up ns $100 in shopee
 

footi3

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so that you can top
Admin fees are applicable for all credit card top-up. I am also using MasterCard. I did not realize about the admin fees until I saw the charge imposed. I did not see the new ruling which I think was effective from 1 May 2022.

not true la.. currently only $1 topup charge for visa debit/credit cards
Only from 1 August 2022 then ALL debit/credit cards will be charged $1 topup fees

6e24c6f3efede1c337aa919c417ba912
 

Kain999

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eh something like that happened to me but CS was able to help rectify it. They needed some time to find out why though - just provide the relevant screenshots + transaction ID!

I showed my paynow SMS that said I topped up + a screenshot of my transaction history on shopeepay.
I just made a blunder yesterday, top up $100 but i used the previously paid contact so it actually didnt enter the reference number for me like the Paynow QR.
So money deducted from bank to Shopee but not credited to account cos i guess they wont be able to figure out who topped up.
Emailed the CS with photos etc, they say forward to relevant department and get back to me in 3 working days. Fingers crossed.
 

demoforce1

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so that you can top


not true la.. currently only $1 topup charge for visa debit/credit cards
Only from 1 August 2022 then ALL debit/credit cards will be charged $1 topup fees

6e24c6f3efede1c337aa919c417ba912
how about amex?
 
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