Dreamblaster
Senior Member
- Joined
- Oct 12, 2020
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My son is in hospital for a long haul and can't physically collect his new ic. Sent message to seek further assistance to ICA and received standard reply same as what is on the website. Said they won't entertain as the answer can be found on their website. Their website stated that must personally collect as they need to verify the person's identity.
I asked hospital to grant him leave about 1 hour to go collect ss I arranged for collection at the nearest post office to the hospital but they refused and gave me a doctor's letter stating that he's in hospital and asked ICA to let me collect on his behalf.
Both sides not giving way. What can I do? If not collected within 3 months, ICA will destroy the IC. Already 1 month gone.
Please advise.
I asked hospital to grant him leave about 1 hour to go collect ss I arranged for collection at the nearest post office to the hospital but they refused and gave me a doctor's letter stating that he's in hospital and asked ICA to let me collect on his behalf.
Both sides not giving way. What can I do? If not collected within 3 months, ICA will destroy the IC. Already 1 month gone.
Please advise.