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Booking got cancelled on Agoda

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Old 15-03-2019, 02:03 PM   #16
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Write in to Agoda and ask them to pay for the new accommodation. You must write in to have everything in record. So far so good for their customer service, quite prompt.
ok thanks will they pay me the difference after i stay or asap?

agoda email seems to suggest its after i stay but confusing as hell
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Old 15-03-2019, 03:05 PM   #17
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ok thanks will they pay me the difference after i stay or asap?

agoda email seems to suggest its after i stay but confusing as hell
I can't answer you, best you bring it up with Agoda as soon as possible to solve it.

I had a problem with a booking via Agoda once. I wrote in to Agoda and immediately, they took up my suggestion and rectified the issue smoothly.
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Old 15-03-2019, 04:19 PM   #18
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Probably they will tell u to claw back the excess after your stay. This is what happened to me. My booking got cancelled and I had to rebook a new place at a higher price. So I kpkb

I haven’t complete the stay but I had their email stating to email them after I complete my stay to get the “refund”

ok thanks will they pay me the difference after i stay or asap?

agoda email seems to suggest its after i stay but confusing as hell
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Old 15-03-2019, 08:42 PM   #19
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Probably they will tell u to claw back the excess after your stay. This is what happened to me. My booking got cancelled and I had to rebook a new place at a higher price. So I kpkb

I haven’t complete the stay but I had their email stating to email them after I complete my stay to get the “refund”
thanks

im suspecting they gonna scam liao
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Old 18-03-2019, 06:59 PM   #20
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i had mine cancelled too years ago... full fire power... they say choose any hotel... at first no limit to what i choose... of cos i chose the most ex one.. in the end reason many many.... but i still got a hotel 3x the price i paid the orginal one... hhheheehehe
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Old 18-03-2019, 08:08 PM   #21
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I can't answer you, best you bring it up with Agoda as soon as possible to solve it.

I had a problem with a booking via Agoda once. I wrote in to Agoda and immediately, they took up my suggestion and rectified the issue smoothly.
same here. normally they would reply your email within 24 hours or 2 days ...
the suggestions they have provided so far are good ...
have been booking with them for 10 years, lots of bookings with them ...
managed to argue with them to get better solutions ...
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Old 22-03-2019, 10:35 AM   #22
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same here. normally they would reply your email within 24 hours or 2 days ...
the suggestions they have provided so far are good ...
have been booking with them for 10 years, lots of bookings with them ...
managed to argue with them to get better solutions ...
Now, they put me in their VIP list and usually the rate is slightly better than other platforms. I won't say they are the best but I'm used to booking with them and so far, one bad incident won't deter me to continue to use them.
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Old 22-03-2019, 11:31 AM   #23
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Now, they put me in their VIP list and usually the rate is slightly better than other platforms. I won't say they are the best but I'm used to booking with them and so far, one bad incident won't deter me to continue to use them.
how to get on their VIP list ?

also been booking with them a lot past 2 years leh
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Old 25-03-2019, 02:21 PM   #24
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how to get on their VIP list ?

also been booking with them a lot past 2 years leh
It mentions that "your past bookings have earned you Agoda VIP status" in my profile.
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Old 25-03-2019, 02:34 PM   #25
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I dun book through Agoda anymore - so many issues
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Old 25-03-2019, 05:39 PM   #26
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I dun book through Agoda anymore - so many issues
then what website you use?
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Old 25-03-2019, 06:15 PM   #27
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Now, they put me in their VIP list and usually the rate is slightly better than other platforms. I won't say they are the best but I'm used to booking with them and so far, one bad incident won't deter me to continue to use them.
Same here ... Managed to get into the VIP list lol ...
Always get to see VIP coupons applied to your bookings ...
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Last edited by dede1217; 25-03-2019 at 06:22 PM..
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Old 25-03-2019, 06:16 PM   #28
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hi - may I ask how is it you were placed on the VIP list? Did you have to pay a fee for the premium service or is it because you use that platform a lot?
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Old 25-03-2019, 06:28 PM   #29
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They will relocate u to another place that is more expensive but u don’t have to pay for difference
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Old 25-03-2019, 06:29 PM   #30
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that would be awesome if they really do relocate to more expensive place! havent heard of this before
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