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Booking got cancelled on Agoda

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Old 14-03-2019, 11:29 AM   #1
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Booking got cancelled on Agoda

So basically i booked long time ago like 6 mths ago on agoda for hostel

suddenly agoda tell me the hostel cant fulfil my booking but no reason given

they tell me got similar place but its way more expensive... how?
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Old 14-03-2019, 01:22 PM   #2
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Didn't they make a refund? Quickly book another place.
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Old 14-03-2019, 01:23 PM   #3
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I bet they refunded you . Quickly book another place.
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Old 14-03-2019, 01:48 PM   #4
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So basically i booked long time ago like 6 mths ago on agoda for hostel

suddenly agoda tell me the hostel cant fulfil my booking but no reason given

they tell me got similar place but its way more expensive... how?
You booked 6 months ago and they only cancelled recently?
That's weird.

Btw you mind revealing the name of the hostel and your booking period?

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Old 14-03-2019, 04:01 PM   #5
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Didn't they make a refund? Quickly book another place.
will refund i think but havent yet
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Old 14-03-2019, 04:02 PM   #6
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You booked 6 months ago and they only cancelled recently?
That's weird.

Btw you mind revealing the name of the hostel and your booking period?
prague hostel miles for 6 days

just cancelled yesterday
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Old 14-03-2019, 04:15 PM   #7
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Why don't you try to book on hostelworld.com or something for the same time period. It may be the case that the hostel received a mass booking for a whole room so they bumped you off, without telling Agoda the true reason.
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Old 14-03-2019, 04:45 PM   #8
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will refund i think but havent yet
Agoda will refund but very slow. Look for other hostel to book.
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Old 14-03-2019, 06:46 PM   #9
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Why don't you try to book on hostelworld.com or something for the same time period. It may be the case that the hostel received a mass booking for a whole room so they bumped you off, without telling Agoda the true reason.
disgusting behaviour if really the case
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Old 14-03-2019, 07:04 PM   #10
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So basically i booked long time ago like 6 mths ago on agoda for hostel

suddenly agoda tell me the hostel cant fulfil my booking but no reason given

they tell me got similar place but its way more expensive... how?
i experienced before agoda cancelled my bookings, since the hotel unable to fulfill the bookings, due to renovations, etc ...

They are very nice, they gave us another hotel which is more expensive compared to the ones we have booked. However, we wrote in to ask for another hotel, in the end they gave to us ...

Alternatively, they allowed us to cancel the booking, and they would refund us . Plus they would refund us 10% of the total bookings amount to our acc ...
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Old 14-03-2019, 07:05 PM   #11
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disgusting behaviour if really the case
I called , email them and make noise lol ...
Then they would provide u with better solutions ...
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Old 14-03-2019, 07:06 PM   #12
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Agoda will refund but very slow. Look for other hostel to book.
From my experience, they would refund u within that month ...
So far, for all my cancelled bookings, they refund to my cc within one week or so ...
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Old 15-03-2019, 08:30 AM   #13
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This hotel OK mah I stayed before. Quite new and the security guy is friendly.

prague hostel miles for 6 days

just cancelled yesterday
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Old 15-03-2019, 10:54 AM   #14
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they havent paid me the extra fees for booking new accomodation which was suggested by them
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Old 15-03-2019, 12:14 PM   #15
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they havent paid me the extra fees for booking new accomodation which was suggested by them
Write in to Agoda and ask them to pay for the new accommodation. You must write in to have everything in record. So far so good for their customer service, quite prompt.
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