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Dream Cruise is Docking In Singapore

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Old 25-08-2019, 12:09 PM   #2761
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Hi,

I would like to check for port Dickson port whether is it dock at the port.
Port Dickson does not have a proper cruise terminal only a small jetty. Ship will anchor outside and launch boats provided to ferry you between ship and jetty.
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Old 25-08-2019, 12:15 PM   #2762
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Port Dickson does not have a proper cruise terminal only a small jetty. Ship will anchor outside and launch boats provided to ferry you between ship and jetty.
Thank you very much!
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Old 25-08-2019, 02:56 PM   #2763
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Port Dickson does not have a proper cruise terminal only a small jetty. Ship will anchor outside and launch boats provided to ferry you between ship and jetty.
Able to know:
Ferry duration between the cruise and jetty?
Launch boat frequency?
Does it take long to wait for one if it has only a few boats?
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Old 25-08-2019, 06:59 PM   #2764
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Able to know:
Ferry duration between the cruise and jetty?
Launch boat frequency?
Does it take long to wait for one if it has only a few boats?
Ferry duration about 15mins between ship and jetty.

Frequency about every 30mins or 15mins when closer to closing time.

Should not take long as many boats available including ship own lifeboats plus local launch boats.
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Old 26-08-2019, 05:53 PM   #2765
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The promotion is valid from 24th May to 31st Dec 2019.
Lilycll, what does first cruise mean?

Is it as literal as it is? First cruise = first time taking cruise.

So i am not eligible for the award anymore, and must grind at least 50TP on my next trip in order to get the S$400 reward?
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Old 26-08-2019, 09:11 PM   #2766
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Lilycll, what does first cruise mean?

Is it as literal as it is? First cruise = first time taking cruise.

So i am not eligible for the award anymore, and must grind at least 50TP on my next trip in order to get the S$400 reward?
Their First Cruise should be you are onboard this cruise and earned the required TP to eligible for free cabin and eCredit. Once casino closed and before you disembark, you have to collect your voucher and eCredit.

When you are back home you can call their hotline to book comp cabin for next cruise (Second Cruise) using the voucher. On your Second Cruise you can play with your eCredit. However on this Second Cruise, you will have to earn double TP to entitle for additional eCredit.

Example First Cruise you earned 25TP and redeemed Second Cruise cabin plus $300 eCredit. On Second Cruise you will have to earn 50TP to entitle for another $400 eCredit (On-Cruise Rewards) for use on same cruise.

Don't think their First Cruise = First timer cruise but for old timer too.

There is an existing promo where for 18TP you can get $50 eCredit for play immediately. On Birthday month 8TP can get $25 eCredit. Can get both total $75 if you earn 18TP on Birthday month.
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Old 27-08-2019, 09:25 AM   #2767
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Lilycll, what does first cruise mean?

Is it as literal as it is? First cruise = first time taking cruise.

So i am not eligible for the award anymore, and must grind at least 50TP on my next trip in order to get the S$400 reward?
What they mean is you 1st time use this promotion. U can go every weekend but once you hit the 25TP for that trip subsequent will be your 2nd time.
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Old 27-08-2019, 01:00 PM   #2768
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Their First Cruise should be you are onboard this cruise and earned the required TP to eligible for free cabin and eCredit. Once casino closed and before you disembark, you have to collect your voucher and eCredit.

When you are back home you can call their hotline to book comp cabin for next cruise (Second Cruise) using the voucher. On your Second Cruise you can play with your eCredit. However on this Second Cruise, you will have to earn double TP to entitle for additional eCredit.

Example First Cruise you earned 25TP and redeemed Second Cruise cabin plus $300 eCredit. On Second Cruise you will have to earn 50TP to entitle for another $400 eCredit (On-Cruise Rewards) for use on same cruise.

Don't think their First Cruise = First timer cruise but for old timer too.

There is an existing promo where for 18TP you can get $50 eCredit for play immediately. On Birthday month 8TP can get $25 eCredit. Can get both total $75 if you earn 18TP on Birthday month.
The voucher for free cruise I assume is valid for weekend cruise only. Hit 25TP will get free inside to window cabin. Hit 50TP will get balcony room instead. Is this accurate ?
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Old 28-08-2019, 09:46 AM   #2769
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Anyone encounter problem log in website or app to book cabin using points? I tried all ways and it give me error. Then the app need me to pay for surcharge which all my members have membership card. I called in for help then the lady told me I help you but points difference. Omg
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Old 28-08-2019, 10:38 AM   #2770
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Anyone encounter problem log in website or app to book cabin using points? I tried all ways and it give me error. Then the app need me to pay for surcharge which all my members have membership card. I called in for help then the lady told me I help you but points difference. Omg
This is a ongoing issue..even during CC days.. I book mine for 13sep also same thing happened " failed to complete booking " Somemore mine is only add 1 gold member..called and told them also no use they will still charge you as per phone booking deduction.

I guess if you book under 1 name it should be ok but that defeats the purpose hahaha cause you will need to add names later and pay the amendment fee of 800pp.

Told the host about this and she said will feedback to the relevant department.
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Old 28-08-2019, 10:49 AM   #2771
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This is a ongoing issue..even during CC days.. I book mine for 13sep also same thing happened " failed to complete booking " Somemore mine is only add 1 gold member..called and told them also no use they will still charge you as per phone booking deduction.

I guess if you book under 1 name it should be ok but that defeats the purpose hahaha cause you will need to add names later and pay the amendment fee of 800pp.

Told the host about this and she said will feedback to the relevant department.
So no alternatives but to give them deduct more points. So unfair
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Old 28-08-2019, 11:02 AM   #2772
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So no alternatives but to give them deduct more points. So unfair
Yea loh.. I f them liao also no use lol

You can try maybe you luckier then me
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Old 28-08-2019, 12:12 PM   #2773
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This is a ongoing issue..even during CC days.. I book mine for 13sep also same thing happened " failed to complete booking " Somemore mine is only add 1 gold member..called and told them also no use they will still charge you as per phone booking deduction.

I guess if you book under 1 name it should be ok but that defeats the purpose hahaha cause you will need to add names later and pay the amendment fee of 800pp.

Told the host about this and she said will feedback to the relevant department.
After you saw the 'failed to complete booking', did you receive the confirmation slip email?

I remembered I had similar before but I still received the confirmation slip email that showed my booking was successful with the correct number of paxs I have registered.

It is nothing new and their system has always with lots of issues no matter how many time you complain to them.
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Old 28-08-2019, 12:18 PM   #2774
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The voucher for free cruise I assume is valid for weekend cruise only. Hit 25TP will get free inside to window cabin. Hit 50TP will get balcony room instead. Is this accurate ?
I don't see any reason why you cannot use the voucher to redeem weekday cruise unless the voucher state so in the terms and conditions.

Comp cabin may also depends on your past gaming records so may not necessary be restricted to inside or windoew stateroom subject to availability.

Just call them and nothing to PS one.
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Old 28-08-2019, 12:29 PM   #2775
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After you saw the 'failed to complete booking', did you receive the confirmation slip email?

I remembered I had similar before but I still received the confirmation slip email that showed my booking was successful with the correct number of paxs I have registered.

It is nothing new and their system has always with lots of issues no matter how many time you complain to them.
Nope no confirmation slip even also on CC days.. I tried booking with members and non-members also encounter this issue. So i guess is a system glitch somewhere.. Just make u troublesome to call and book..and deduct more pp.
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