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-   -   Win10 cannot update since 26 Jan. Please advise. (https://forums.hardwarezone.com.sg/windows-os-377/win10-cannot-update-since-26-jan-please-advise-5990022.html)

kuti-kuti 10-02-2019 04:52 PM

Win10 cannot update since 26 Jan. Please advise.
 
Hi computer gurus.
Need help on the update problem of my win 10. Error msg is cannot connect to update service since 26 jan and that update took approx 4 hours to complete.

No internet problem on my end. I have attached the screenshot. MS Virtual help asst is totally useless, keep asking me for error code when there is none and cannot proceed further. Sent feedback to them but still no reply.

If any of u knows how to solve it please advise. Thanks a million.

https://i.imgur.com/uQBSfDZ.jpg

eric3743 10-02-2019 07:40 PM

Quote:

Originally Posted by kuti-kuti (Post 119109327)
Hi computer gurus.
Need help on the update problem of my win 10. Error msg is cannot connect to update service since 26 jan and that update took approx 4 hours to complete.

No internet problem on my end. I have attached the screenshot. MS Virtual help asst is totally useless, keep asking me for error code when there is none and cannot proceed further. Sent feedback to them but still no reply.

If any of u knows how to solve it please advise. Thanks a million.

https://i.imgur.com/uQBSfDZ.jpg

If click on Retry/Refresh do not work then here are some of the options.

1. Free up disk space.
Do check on your storage space of the hard drive and do "Disk Clean-up" to delete/remove temp files.
This may due to major update which may require more storage space.

2. Disable anti-virus software before trying to install Updates.

Update will download and install ONE Update at a time and may take a long time, so let it run it process and check if restart is require or not.

May have to Restart as it some updates need to download &or install separately.

kuti-kuti 10-02-2019 08:33 PM

Quote:

Originally Posted by eric3743 (Post 119112360)
If click on Retry/Refresh do not work then here are some of the options.

1. Free up disk space.
Do check on your storage space of the hard drive and do "Disk Clean-up" to delete/remove temp files.
This may due to major update which may require more storage space.

2. Disable anti-virus software before trying to install Updates.

Update will download and install ONE Update at a time and may take a long time, so let it run it process and check if restart is require or not.

May have to Restart as it some updates need to download &or install separately.

I have cleaned up my hd space but still the same. The last updates were fully ran and completed. only now cannot connect to ms services to check for new updates. Will try disable my anti virus and see if that works. thanks

tsteo77 10-02-2019 09:34 PM

Have you try https://www.microsoft.com/en-gb/soft...load/windows10

kuti-kuti 10-02-2019 09:59 PM

Quote:

Originally Posted by tsteo77 (Post 119114192)

Sorry, but i dun quite understand

uncle_josh 11-02-2019 07:34 AM

-Go to Fix Windows Update errors

-Download the Windows Update Troubleshooter

-run as admin, fix problems with Windows Update

hlots123 11-02-2019 08:30 AM

i noticed same problem (i think) 1 or 2 weeks ago, then googled the problem & changed dns settings to google's dns 8.8.8.8 and 8.8.4.4 - this temp fix worked

it's supposed to be fixed already according to article, but i dunno - u try see how
https://www.extremetech.com/computin...nctional-again

https://i.imgur.com/XDGSYo5.jpg

kuti-kuti 11-02-2019 10:53 AM

Quote:

Originally Posted by hlots123 (Post 119119495)
i noticed same problem (i think) 1 or 2 weeks ago, then googled the problem & changed dns settings to google's dns 8.8.8.8 and 8.8.4.4 - this temp fix worked

it's supposed to be fixed already according to article, but i dunno - u try see how
https://www.extremetech.com/computin...nctional-again

https://i.imgur.com/XDGSYo5.jpg

OK, thanks. Will try tonight.

kuti-kuti 11-02-2019 12:10 PM

Thanks for your detailed screenshot to help me understand better.

:s12:

Quote:

Originally Posted by hlots123 (Post 119119495)
i noticed same problem (i think) 1 or 2 weeks ago, then googled the problem & changed dns settings to google's dns 8.8.8.8 and 8.8.4.4 - this temp fix worked

it's supposed to be fixed already according to article, but i dunno - u try see how
https://www.extremetech.com/computin...nctional-again

https://i.imgur.com/XDGSYo5.jpg


hlots123 11-02-2019 02:28 PM

No problem, gud luk! :)

kuti-kuti 11-02-2019 06:34 PM

Quote:

Originally Posted by hlots123 (Post 119125235)
No problem, gud luk! :)

Thanks bro! I changed dns to 8.8.8.8 and 8.8.4.4 now running updates. THANKS! AND THANKS EVERYONE FOR YR HELP!

PLEASE EXCUSE ME NOW, I WANT TO SCOLD MS "KKNBCCB, WAKE UP LAH!"


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