HWZ Forums

Login Register FAQ Mark Forums Read

[BEWARE!] For those who plans to buy export Xiaomi phones from Qoo10

Like Tree5Likes
Reply
 
LinkBack Thread Tools
Old 13-06-2020, 04:47 PM   #1
Arch-Supremacy Member
 
animeonegai's Avatar
 
Join Date: Nov 2003
Posts: 14,727
Exclamation [BEWARE!] For those who plans to buy export Xiaomi phones from Qoo10

Please do not buy from Finer.

Finer took my money on 30 May 2020 and confirmed the delivery to ship. Provided the tracking numbers. Up till now, the phone has yet arrive on my doorstep.

On the same day, I bought 3 other items from 3 China sellers. They have all arrived on 10 Jun 2020 - 1 On 3 Jun, 1 on 8 Jun, 1 on 10 Jun.

I have to personally inquiry on the phone (see pictures) before the seller starts to ship to QExpress only on 9 Jun. It was the time where I can start to see some updates on the site. Point to note for all - there will not be any delivery done if the delivery company has nothing to deliver. This is clearly the seller's fault here where he took the money and did not send the product. It is only after the inquiry, there is some movement. Otherwise, the seller will pretend everything is ok..

Yes, he might have the most competitive price, but the frustrations I have to deal with, I will never get things from this seller ever again. If you value your quality, time and limit yourself to frustrations, I highly suggest you not to buy from FINER.




Last edited by animeonegai; 13-06-2020 at 05:09 PM..
animeonegai is offline   Reply With Quote
Old 13-06-2020, 05:06 PM   #2
Senior Member
 
Join Date: Nov 2006
Posts: 1,640
Guess that’s the price to pay for low price?
ah_cheng1882 is offline   Reply With Quote
Old 13-06-2020, 05:11 PM   #3
High Supremacy Member
 
Nakedtoes's Avatar
 
Join Date: Dec 2002
Posts: 49,362
Hmmm.. I got no problem with finer leh.. Bought Friday recieved next Monday... TS u swuay life lar..
Nakedtoes is offline   Reply With Quote
Old 13-06-2020, 05:34 PM   #4
Junior Member
 
Join Date: May 2020
Posts: 8
No problem for me too, I bought my K20 from them last year. Although it's not the fastest delivery, I got the phone in about a week. I also think they are the only seller who will provide one full year CN Xiaomi Warranty without additional charges (not sure about the cost shipping back to them) and you can communicate with them easily in English.
Ributto is offline   Reply With Quote
Old 13-06-2020, 05:38 PM   #5
Master Member
 
Join Date: Apr 2010
Posts: 2,843
To be fair..their shipping most likely is ad-hoc fill in the remaining cargo space one.
Now flight limited so the queue is moving slowly
stylechap is offline   Reply With Quote
Old 13-06-2020, 05:43 PM   #6
Senior Member
 
Join Date: Jan 2000
Posts: 966
I have to personally inquiry on the phone (see pictures) before the seller starts to ship to QExpress only on 9 Jun. It was the time where I can start to see some updates on the site. Point to note for all - there will not be any delivery done if the delivery company has nothing to deliver. This is clearly the seller's fault here where he took the money and did not send the product. It is only after the inquiry, there is some movement. Otherwise, the seller will pretend everything is ok..
If I am not wrong, seller will rcv the money only when u click on "delivered". If it takes too long to be shipped out, u can cancel the order or gets Qoo involves.

A lot of sellers have no stock and do not update their Qoo10 inventory status. Thus delays in shipping out the item. When u get your item delivered, just leave a negative feedback on these sellers.
natas is offline   Reply With Quote
Old 13-06-2020, 06:40 PM   #7
Arch-Supremacy Member
 
garychengjw's Avatar
 
Join Date: Jul 2010
Posts: 19,832
So many buyers from finer and only you tio... You suay lor.
garychengjw is offline   Reply With Quote
Old 13-06-2020, 06:57 PM   #8
Senior Member
 
Join Date: Apr 2003
Posts: 1,909
This is not what I understand based on feedback from another thread. There was some discussion pertaining to China Sellers on Amazon SG and I posted the same question. I assumed all sellers only received money when customer click on delivered status. The answer then was that China law requires the platform owner (Amazon) to pay the sellers once they have ship out the goods.

This is the reason many sellers are changing the status to shipped even if they did not physically ship out the product.

I recently had an experience whereby the seller click shipped (on Q0010) two days after I ordered. I was unable to track the shipment with the tracking number. Three weeks later since unable to track. Contacted seller and they gave excuses. I cannot cancel the order as it is shipped. Had to submit a request to Q0010 to resolve the issue.

If I am not wrong, seller will rcv the money only when u click on "delivered".
Slowdown is online now   Reply With Quote
Old 13-06-2020, 06:59 PM   #9
Junior Member
 
Join Date: May 2020
Posts: 65
No issues with getting from Finer for me. Price is super competitive, cannot find elsewhere. Seems like many reviewers have a good experience with Finer too. They didn't "take your money". You paid via Qoo10 but they haven't received the money yet. Guess you never sold anything on third-party platforms before.

Many variables that can cause slight delays, especially during this period. If you're not happy, next time don't buy from them. That's all. No point whining here every day. Roll eyes x 1000 @ this type of buyer. Bye bye
MrDada is offline   Reply With Quote
Old 13-06-2020, 07:00 PM   #10
High Supremacy Member
 
sanzhu's Avatar
 
Join Date: Nov 2005
Posts: 27,325
Please do not buy from Finer.

Finer took my money on 30 May 2020 and confirmed the delivery to ship. Provided the tracking numbers. Up till now, the phone has yet arrive on my doorstep.

On the same day, I bought 3 other items from 3 China sellers. They have all arrived on 10 Jun 2020 - 1 On 3 Jun, 1 on 8 Jun, 1 on 10 Jun.

I have to personally inquiry on the phone (see pictures) before the seller starts to ship to QExpress only on 9 Jun. It was the time where I can start to see some updates on the site. Point to note for all - there will not be any delivery done if the delivery company has nothing to deliver. This is clearly the seller's fault here where he took the money and did not send the product. It is only after the inquiry, there is some movement. Otherwise, the seller will pretend everything is ok..

Yes, he might have the most competitive price, but the frustrations I have to deal with, I will never get things from this seller ever again. If you value your quality, time and limit yourself to frustrations, I highly suggest you not to buy from FINER.



U buy Nike before?
I want to see which seller gd
sanzhu is online now   Reply With Quote
Old 13-06-2020, 09:02 PM   #11
Member
 
Join Date: Aug 2010
Posts: 131
Is cos of this kind of people thats why sellers always have a hard time...
sam39sg and garychengjw like this.
MrRayded is offline   Reply With Quote
Old 13-06-2020, 09:51 PM   #12
Senior Member
 
Join Date: Jan 2000
Posts: 966
This is not what I understand based on feedback from another thread. There was some discussion pertaining to China Sellers on Amazon SG and I posted the same question. I assumed all sellers only received money when customer click on delivered status. The answer then was that China law requires the platform owner (Amazon) to pay the sellers once they have ship out the goods.
If seller "shipped" out, u cannot cancel but if it is not ship, u can cancel. As for Amazon or whatever China policy, I dunno n dun care. U are now dealing with Qoo10 and if needed or u are interested, read more on the Qoo10 policy on withdrawing sales funds by sellers, more information there.

Anyway, forget whatever policy, as buyer, sometimes it takes a bit of patient. Currently I have an item purchased and it is still not ship out after a week. Msg the seller and responded asking for delay which I am fine with it.

Purchased from Finer b4, it took quite awhile before I rcv the item.

Last edited by natas; 13-06-2020 at 09:56 PM..
natas is offline   Reply With Quote
Old 13-06-2020, 10:03 PM   #13
Great Supremacy Member
 
wadsad's Avatar
 
Join Date: Jun 2006
Posts: 60,593
dunno y ts need the phone so urgently. understand he paid a huge amt, but give and take. pay cheap price, wait longer, unwritten rule.

i dont have issues with finer. if any, is new stars.

dunno where they get their phone, but their BNIB doesnt seem to be BNIB. lucky managed to get refund from them the last time (lazada wan sui), otherwise dunno how.

Last edited by wadsad; 13-06-2020 at 10:05 PM..
wadsad is online now   Reply With Quote
Old 13-06-2020, 10:34 PM   #14
High Supremacy Member
 
ZhuTou!'s Avatar
 
Join Date: Oct 2008
Posts: 33,855
Seller wont receive money when u placed order
Its only when u click delivered or after some time like 1-3 mths (based on qoo10 policy) i forget how long, it will become auto delivered
Then they will receive the money

Even when the money goes into their qoo10 acc
They cannot cashout immediate, need to wait like 1-2 weeks
Im a qoo10 seller before
ZhuTou! is offline   Reply With Quote
Old 13-06-2020, 10:53 PM   #15
Senior Member
 
NightRaven49's Avatar
 
Join Date: May 2019
Posts: 687
if not happy with redistributor, just buy direct from taobao lor. bought like 5 phones direct from taobao official store over the years, no problem.

anyway u are being quite dramatic about this. already spam the mi 10 thread still want create new thread. not like we never get ur message, or that we can do anything about ur lost order ¯\_(ツ)_/¯
sam39sg and garychengjw like this.
NightRaven49 is online now   Reply With Quote
Reply
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Terms of Service for more information.


Thread Tools

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On