The Nexus 4 Thread

Igene

Igene

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I'm running. 4.4. Quite some changes here and there. Calendar still not working. Map too can't locate me. Think fixes are on the way.
Sure you'll be seeing KitKat for N4 soon enough.
 
sTiCkY

sTiCkY

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Igene said:
I'm running. 4.4. Quite some changes here and there. Calendar still not working. Map too can't locate me. Think fixes are on the way.
Sure you'll be seeing KitKat for N4 soon enough.
Click to expand...
3 weeks is too long.. those "working" aosps really cock tease lor.. flash riao buggy.. fml
 
weiyang76

weiyang76

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di3cbl said:
Not yet. Still in the midst of sending. But previously weiyang76 also send via Singpost and he say it took 8 days to reach US and 10 to reach the repair centre.


haven't receive the phone yet still shipping to CGW but nope it doesn't include the bumper one. If not Google kui ben alrd lor :s13:
Click to expand...

Oh my, you sent the phone back to them before the new phone arrives?


potatoteddy said:
Now, I have got a package that is unaccounted for for the time being and a good chance I will be billed on my credit card. Sh1tpost pushing the responsibility to USPS when they cannot even confirm if they have handed the package over to USPS. As a paid consumer, I engaged Sh1tpost, they should be the party responsible for addressing my concerns/problems. FedEx is about S$40+ (fully insured) if you can piggy back on a corporate account and takes approximately 4-5 working days. In my own opinion, Singpost definitely is not the way to go if you want to RMA your phone. Don't be fooled by the low cost. Period.
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I'm sorry to hear you have such a bad service with singpost. Have you checked your status now?

I read the long post of yours and noticed you only applied for extensions after they post out the item. You may have delayed quite abit and it should have been done from the start.

I have done 2 RMA and have always notified them that I am out of town and needed assistance to extend the time of returning the phone. Google has always been good to me and granted my request.

SingPost has been good for me so far.
 
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weiyang76

weiyang76

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sTiCkY said:
how did you do it?
Click to expand...

here you go!
http://forums.hardwarezone.com.sg/77358228-post5841.html

Hi all

Good news for all Nexus 4 import owners.

Just an update: I just sent my phone back through SingPost. It cost only $21.70 SGD inclusive of tracking number & a brown-parcel envelope with bubble wrap over nexus 4 package. It will take 6-8 days to arrive in US destination address. When the new phone reached your door step (google assumes its the mailing destination address), you will need to return the faulty phone for RMA within 21 days. Unless you are in US, or you decide to pay for faster air mail, if you need more time to mail back to LG Electronics, then contact Google to request for time extension.

Also, send back all original packaging with accessories or LG may charge you for every missing accessories. I highly doubt they will charge you for a missing manual, usb cable, or even the pin for sim card slot removal.

Total cost to fix my phone, SGD $35.45
  • CGW - US $11.00 or SGD $13.75 (free upgrade to express 3-5 days)
  • SingPost - SGD $21.70 (6-8 days delivery + tracking + parcel envelope)

Here are SingPost services you can use to send your item back. Apparently, SingPost mentioned that many singaporeans use this the standard option very often to ship items to US. Both services are delivered in the same fashion, it's just a matter of time (stored in their warehouse) before it reaches US.

vjPLNiK.png


My nexus 4 phone was down for 1 week+. The new one came back with new audio design. It's all well-worth it for the replacement overseas than local LG that replaces only the broken parts. Since I got all new parts and phone, I'll recommend you to do the same as well than to go back LG Singapore.

The phone does not support 2.1A chargers well and screen still goes alittle cranky.
Click to expand...
 
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fatcat_92

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how to request for rma via email? cant seem to find any link to contact google support via email.
 
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swanpeach

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the woman said my phone is registerd to soem perosn i dont know. i bought my neuxs 4 froma seller in hwz and he never tell me naything. but google play phone staff told me my phone under arranty til enxt year feb.. so what are the steps i can do?

i need a us credit card?
they said i have to pay then 350 doallrs? then they will send me a rma form?
currently i only have a google account, no credit card tied to anything?
 
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fatcat_92

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ykeen said:
sign in to Gmail u can phone US numbers for free..
Click to expand...

Oh i see. Thanks so much for ur help. Btw is there any value attached to the new RMA phone? Thinking of shipping it tgt with the upcoming black friday hoots..
 
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ykeen

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fatcat_92 said:
Oh i see. Thanks so much for ur help. Btw is there any value attached to the new RMA phone? Thinking of shipping it tgt with the upcoming black friday hoots..
Click to expand...

:zonia:
weiyang76 said:
ksrokiller said:
Need to pay gst to cgw? Does singpost provide insurance for the parcel?
Click to expand...



No need. Tell the singpost personnel that it is for returning to the manufacturer - show them the shipping label to help them understand your situation. You will need to write "FOR RETURN" under declaration portion with the item detail.

Yes theres insurance. SingPost - Send Document/Parcel
Click to expand...

this post might help
 
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swanpeach

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how to u rma without a credit card>
i dont have one. and the phone i have is bought from anotehr forumer but its not under hsi name either. b its still uner waranty
 
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swanpeach

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i have a posb go card.
can tell me next step to do?
i go to google wallet then says i cannot install it on my nexus 4.
then it says i hve no devices conencted to my wallet
 
Mach3.2

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swanpeach said:
i have a posb go card.
can tell me next step to do?
i go to google wallet then says i cannot install it on my nexus 4.
then it says i hve no devices conencted to my wallet
Click to expand...
Go the the website.....

wallet.Google.com

Put cgw address for the address part, go make a cgw account first..

And go read the previous post la
 
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