Samsung Note 4 External Speaker dead after 2hrs

[SKinny86]

The other closer service center is at Westgate. Maybe TS can go Westgate and try..

 

[Alkamizt]

... The pinoy CSO can tell me " Sir, your phone is still functioning, just that there is no sound "

I can understand your frustration... but this quote is just too funny

Hope you get better service from them next time, after their manager chews out the staff.

 

[alantcy]

First gap gate, now speaker gate?

 

[muddle]

Next will be sudden death gate.

 

[StanII]

within 7 days should be able to get an exchange I think, must try to fight for it.

 

[stupidog]

maybe lemon set ?

C'mon Samsung got better QC than Apple ok.

 

[renfred89]

The other closer service center is at Westgate. Maybe TS can go Westgate and try..

west gate is not a service centre, its merely a customer service kiosk that troubleshoots and perform simple diagnostics..

 

[SKinny86]

west gate is not a service centre, its merely a customer service kiosk that troubleshoots and perform simple diagnostics..

Then another place you can try is Marina Square. Heard the service not bad there.

 

[Leonard_Ong]

Does this affect most,if not all, units? Haven't used the phone to watch in long period of time.

The phone do get warm from normal browsing with 4G

 

[fatangel]

west gate is not a service centre, its merely a customer service kiosk that troubleshoots and perform simple diagnostics..

What's the difference?
So a customer service kiosk is just to trouble shoot and ask customer to go else where for service?
Sir you phone is just no sound, please go to our service center.

 

[renfred89]

What's the difference?
So a customer service kiosk is just to trouble shoot and ask customer to go else where for service?
Sir you phone is just no sound, please go to our service center.

Its a pickup/collection point.

They r able to coach you how to use the featurex and perform firmware upgrades.

No where is indicated they are service centre leh..

 

[Genome123]

That's why I seldom get my phones at those EP, luckily for me, Singtel does a one to one 14 days exchange for faulty equipment as I am their prestige card holder.

But my opinion is TS faulty set should be one in a ten thousand perhaps. Generally saying the note series should have quite a solid build.

 

[Super]

First gap gate, now speaker gate?

Not siding Samsung or anything but at the present moment only TS and maybe a few others have this issue. Don't think it can be called a speaker-gate yet.

On the side note, <something>gate is a very USA thingy. Apple = USA. Smasung = Korea. Dun think the Korea use and understand all these gate thingy.

 

[xiaoheng]

i had a few problems with mine pink spot on rear cam and cant close up focus it will be blur and wifi connectivity issue... already bring to service center demanded a brand new set now waiting for their management approval... disappointed last time s3 also like that went into service center with few days damm... my last samsung products...

 

[Dearboy87]

samsung say will get back to me. till today no sound black white.

i call m1, they tell me they got no lemon law. no 7 days exchange.

End up the i go back to the m1 exclusive dealer shop, they end up agree to exchange, since my warranty wasn't register.

 

[xiaoheng]

imjus got mine exchange @ ps sc

 

[Dearboy87]

imjus got mine exchange @ ps sc

1 to 1? u go down they immediately change?
or u waited?

 

[clearsky7]

samsung say will get back to me. till today no sound black white.

i call m1, they tell me they got no lemon law. no 7 days exchange.

End up the i go back to the m1 exclusive dealer shop, they end up agree to exchange, since my warranty wasn't register.

Lol, so ironic.
So that means next time buy new phone don't kancheong go register warranty. Check phone thoroughly first, confirm ok then register.

 

[xiaoheng]

1 to 1? u go down they immediately change?
or u waited?

waited... i send in the phone on monday and demanded for new set then they say need approval so after got approval got a call from cso saying thursday stock will come...

 

[Dearboy87]

Looks like the service center has stock for 1 to 1 exchange. They just called me for the exchange. But i had already exchanged.