ViewQwest Fiber Broadband Official Thread - Part 4

[CoolRock]

CR, looking for u leh,

Find you tomorrow, I sleeping already, need to wake up in a few hours

 

[Qubicfactor]

This wasn't a VQ fault it seems, nothing at their end was wrong...

If so, then it's one of the upstream providers that probably had an issue. Routing to google.com.sg seems more or less normal now, but I do remember there were less hops before.

C:\Users\Qubicfactor>tracert google.com.sg

Tracing route to google.com.sg [74.125.200.94]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms router.asus.com [192.168.x.1]
2 2 ms 1 ms 1 ms fnetx-fxx-access.vqbn.com [x.x.x.x]
3 2 ms 1 ms 2 ms Singapore-pr.vqbn.com [132.147.112.68]
4 3 ms 3 ms 3 ms 198.32.141.140
5 3 ms 3 ms 6 ms 66.249.95.124
6 3 ms 3 ms 3 ms 209.85.142.136
7 3 ms 3 ms 3 ms 64.233.174.109
8 * * * Request timed out.
9 4 ms 3 ms 3 ms sa-in-f94.1e100.net [74.125.200.94]

Trace complete.

 

[jackycar]

I'm about to stream Tomorrowland and poof

From. Where? Can pm?

 

[kira86]

I'm about to stream Tomorrowland and poof

stream from where ?

This wasn't a VQ fault it seems, nothing at their end was wrong...

sshhh

Find you tomorrow, I sleeping already, need to wake up in a few hours

ok u know where to find me

 

[stanats]

From. Where? Can pm?

stream from where ?

http://live.tomorrowland.com/int/en

http://www.nowlive.com/event/5549581ade17bcce0bd1b939

 

[kira86]

http://live.tomorrowland.com/int/en

http://www.nowlive.com/event/5549581ade17bcce0bd1b939

Thanks !!!

 

[kazeeee]

Was playing HOTS and bam, DC.

At bedok reservoir area.

hope you weren't playing hero league

 

[DivineBlade]

Really doubt their quality. Just today, my network went down because they are removing my freedomvpn connection that i cancelled like a whole month ago. Didn't bother saying anything and just cause my network to have some dns issues.

Called the tech hotline and they blamed it on my asus router. After an hour of troubleshooting they said it was their fault and wasted so much of my time coordinating with them.

For a network provider promising 99% uptime, they sure as hell failed this month with 3 disruptions to me. So gonna call sales on monday and ask for a discount for this month bills.

Sent from Sent from SAF using GAGT

 

[mr_voodoo]

Ehh, highly doubt residential lines have 99% promised/guaranteed uptime.

Don't think there's even a SLA in place.

 

[Qubicfactor]

Ehh, highly doubt residential lines have 99% promised/guaranteed uptime.

Don't think there's even a SLA in place.

It has been mentioned before that it is not practical to have a SLA over the NGNBN, as there are quite a few things in between the user and the ISP that is beyond the control of the ISP (NLT stuff).

And actually 99% SLA leaves 87.6 hours for downtime a year. Business lines tend to have 99.95% SLA or 99.99% SLA which means 4.38 hours or 0.876 hours of downtime a year.

 

[HWZ1973]

I am seriously concerned about the quality of VQ these couple of weeks. Although we are not businesses, we still pay a fairly decent amount of money for our residential fibre.

As much as I hope these 2 issue are isolated ones, cos if this carries on, then premium provider is no longer a premium one anymore, except for the price.

VQ most expensive among providers and the only one that impose termination fees.
Crap!

 

[radon]

West side, Internet still down for me.

Sent from Motorola XT1254 using GAGT

 

[yosemi]

woodlands ard not all site working.

 

[miketkf]

Upload and download speeds at Woodlands is really slow.

 

[shadow84]

My plan was auto upgraded from 600mbps to 1gbps, I thought the upload shld be limited to 500mbps?

 

[dirtysock]

I have an Asus RT-AC87U router that I wanna use. How do I connect and configure such that the Asus router will be the main router and the Zhone router will be the secondary?

Emailed the VQ tech support but useless

 

[shadow84]

I have an Asus RT-AC87U router that I wanna use. How do I connect and configure such that the Asus router will be the main router and the Zhone router will be the secondary?

Emailed the VQ tech support but useless

Once u use asus router, the router mode in the zhone will be disabled. I believe you cant use both at the same time.

Not sure if u need ask VQ to change settings at their backend so as to set the zhone to modem only.

 

[j]

I have an Asus RT-AC87U router that I wanna use. How do I connect and configure such that the Asus router will be the main router and the Zhone router will be the secondary?

Emailed the VQ tech support but useless

What do you hope to achieve with this ridiculous set up? It's possible to get them to set up the zhone as a switch with the 3 remaining ports, but you only get 2 ports to use after that because one needs to be the "WAN in" for the 3 switch ports. So what's the point?

 

[firezero10]

Is anybody experiencing Internet down?

 

[Ghostrider333]

Is anybody experiencing Internet down?

It's working fine on my side....Queenstown area