Re-contract Singnet 10 Mbps?

[Just Me]

On Tues I also managed to recontract my 10Mbps at $23.45 plus $10 rebate..... no need to bargain.... CSO at Retention Dept offered when I ask is there any rebate. Later even call me back to say they will backdate to 1st March because I didn't call before the previous contract ended......

(this will be my 3rd year, or 4th.... can't remember...)

Super service.. . thumbs up!

Also managed to recontract my 10mbps plan. Hassle free..

 

[Squaredot]

On Tues I also managed to recontract my 10Mbps at $23.45 plus $10 rebate..... no need to bargain.... CSO at Retention Dept offered when I ask is there any rebate. Later even call me back to say they will backdate to 1st March because I didn't call before the previous contract ended......

(this will be my 3rd year, or 4th.... can't remember...)

Super service.. . thumbs up!

Indeed u received good service, even back-dated for you. Last year that CSO that served me never back-date. No $10 rebate.
This year I will call earlier before my 1-year contract expire.

 

[feintan]

there's a catch for the the singtel phone line rebate. if you cancel the line at a later stage, be it 1yr or 2 yrs later. or 10-20 yrs later. they will ask you pay back all the rebate which you have enjoy and will come up to a big sum of money for cancellation.

If you look carefully at the bill it did mention that how many rebate u use already.

 

[touchme]

there's a catch for the the singtel phone line rebate. if you cancel the line at a later stage, be it 1yr or 2 yrs later. or 10-20 yrs later. they will ask you pay back all the rebate which you have enjoy and will come up to a big sum of money for cancellation.

If you look carefully at the bill it did mention that how many rebate u use already.

Wu ya bo? This will be ridiculous.
Can show the portion on Bill?

 

[KeoNxaGa]

I cancelled mine 10mbps SNBB recently and still was given $5 phone line rebate for a year.

 

[Squaredot]

there's a catch for the the singtel phone line rebate. if you cancel the line at a later stage, be it 1yr or 2 yrs later. or 10-20 yrs later. they will ask you pay back all the rebate which you have enjoy and will come up to a big sum of money for cancellation.

If you look carefully at the bill it did mention that how many rebate u use already.

The CSO says there are no terms and condition for this phone rebate.
Where you got your info?

 

[touchme]

I cancelled mine 10mbps SNBB recently and still was given $5 phone line rebate for a year.

good screwup with their billing system.

 

[KeoNxaGa]

good screwup with their billing system.

Not a screwup leh bro, it's the CSO that offered it after i cancelled mine snbb. Was quite surprised as well.

I admit i did kpkb abit on their customer retention promo which sucks. haha

 

[trailblaze]

anybody wanna cancel their 10 or 15mbps adsl line? pls let me know as i am keen to takeover a short term contract so u can take up tat fibre line :=)

 

[thewiseone]

I have one for taking over...

More info here: http://forums.hardwarezone.com.sg/garage-sales-18/wts-15mbps-no-frills-singtel-adsl-home-broadband-plan-4140167.html

anybody wanna cancel their 10 or 15mbps adsl line? pls let me know as i am keen to takeover a short term contract so u can take up tat fibre line :=)

 

[touchme]

Singnet is not giving any good plan for re-contract as my contract also expired in Oct 10. CS called for re-contract but still no good news... ask him about keep current, he said it OK and hanged up.
Seem like they are not interested in keeping existing cutomer.

Keep current means $30+ plus s9 phone line(non-contract price). Beware

 

[rover75]

I was on 3Mbps for $22.90 for donkey years after my contract expire. I did not check or re-new till today after reading this thread last night.

Called Customer retention and talk nicely to them. Was given 10Mbps at $23.45 for a year's contract with extention warranty on my existing old Prolink Modem for a year.

Also asked for my land line rebate. Was given $10 rebate per month.

 

[Doownn]

you may want to consider upgrading to fibre. it's better.

 

[twinklingstars]

I was on 3Mbps for $22.90 for donkey years after my contract expire. I did not check or re-new till today after reading this thread last night.

Called Customer retention and talk nicely to them. Was given 10Mbps at $23.45 for a year's contract with extention warranty on my existing old Prolink Modem for a year.

Also asked for my land line rebate. Was given $10 rebate per month.

how on earth you guys manage to get the $23.45 promotion? i called a couple of times to enquire, and the only promotion they can give me is this $30 plus 10mbps home broadband, inclusive of mobile broadband..

maybe i should write in to complain, i have been using singnet broadband for 12 years....

 

[feintan]

Wu ya bo? This will be ridiculous.
Can show the portion on Bill?

All my bills are softcopy I didn't keep but I remember I paid $80 over dollars + GST for 16 mths of $5 monthly rebate I enjoy on my mobile (I didn't renew my mobile contract as i didn't buy any new phone) when I cut the line and port over my number to M1.

Now I sign M1 Fiber and port my Home line over to M1. I'm not sure how much rebate I must Back pay to Singtel.

 

[feintan]

I cancelled mine 10mbps SNBB recently and still was given $5 phone line rebate for a year.

Wait till you cancel your phone line, then you know the ba wu.

 

[feintan]

The CSO says there are no terms and condition for this phone rebate.
Where you got your info?

Yeah, The COS told me that too. There's no Terms and Condition so long you keep the line active. I kana pay already $80 over dollars + GST for 16 mths of $5 monthly rebate I enjoy on my mobile (I didn't renew my mobile contract as i didn't buy any new phone) when I cut the line and port over my number to M1.

Now I sign M1 Fiber and port my Home line over to M1 Free land line. I'm not sure how much rebate I must Back pay to Singtel.

 

[woooot]

how on earth you guys manage to get the $23.45 promotion? i called a couple of times to enquire, and the only promotion they can give me is this $30 plus 10mbps home broadband, inclusive of mobile broadband..

maybe i should write in to complain, i have been using singnet broadband for 12 years....

U r talking to the default frontline customer svs ppl - just listen to them nicely then try ask them consult with the customer retentiom department to see if they have a shorter bb contract etc, then they will transfer u over hopefully.

I was on 3Mbps for $22.90 for donkey years after my contract expire. I did not check or re-new till today after reading this thread last night.

Called Customer retention and talk nicely to them. Was given 10Mbps at $23.45 for a year's contract with extention warranty on my existing old Prolink Modem for a year.

Also asked for my land line rebate. Was given $10 rebate per month.

singnet got prolink modem one ah? Tried asking for one cos 2yrs but they don't want to give. Is the landline rebate able to offset part of the $29(?) landline subscription billed every 3 mths?

 

[woooot]

Yeah, The COS told me that too. There's no Terms and Condition so long you keep the line active. I kana pay already $80 over dollars + GST for 16 mths of $5 monthly rebate I enjoy on my mobile (I didn't renew my mobile contract as i didn't buy any new phone) when I cut the line and port over my number to M1.

Now I sign M1 Fiber and port my Home line over to M1 Free land line. I'm not sure how much rebate I must Back pay to Singtel.

How come u have rebate for mobile? This isn't related to bb one, right? Is ur mobile contract over when u port over?

 

[whaleshark87]

Yeah, The COS told me that too. There's no Terms and Condition so long you keep the line active. I kana pay already $80 over dollars + GST for 16 mths of $5 monthly rebate I enjoy on my mobile (I didn't renew my mobile contract as i didn't buy any new phone) when I cut the line and port over my number to M1.

Now I sign M1 Fiber and port my Home line over to M1 Free land line. I'm not sure how much rebate I must Back pay to Singtel.

None.
Since there is no contract on the mobile plan.