Starhub cable and fibre internet looks down, IE cannot surf the net.

[HoGnix]

As per the title, but game still can play.

 

[eciloP]

As per the title, but game still can play.

Same here. Am staying in Jurong East area.

 

[Xtalwish]

Mine down too at hougang!

 

[ubwong]

Yup...down in Lavender area too

 

[legacyppc]

Serangoon is down as well

 

[Xtalwish]

I think whole island affected!
Customers screwing at StarHub FB page but no announcement from them

 

[pjs]

i googled dns server problem and followed instructions to use open dns:208.67.222.222 alt dns 208.67.222.220
works but any risks?

 

[snp_socceroo]

Mine intermittent. Can play game but cannot surf.

 

[tungsten2]

Can check if direct ONT, any issue ?
From my experience, found that most of the time, the router is the culprit.

 

[Mclairs83]

Can check if direct ONT, any issue ?
From my experience, found that most of the time, the router is the culprit.

Island wide issue. Not related to whatever router or Ont.

Sent from OnePlus ONEPLUS A3000 using GAGT

 

[kohanson]

Follow this thread
http://forums.hardwarezone.com.sg/showthread.php?t=5487974

Change WAN DNS to 8.8.8.8 on your router settings.

HardwareZone Forums app

 

[pjs]

From WIKI HOW:
Change your DNS server. You can manually enter an alternative DNS server to attempt to connect to instead. To do so, open the "ncpa.cpl" window again and right-click on your active connection. Select "Properties".[2]
In the Networking tab, scroll down until you find the "Internet Protocol Version 4 (TCP/IPv4)" entry. Click it to select it and then click the Properties button.
Click the "Use the following DNS server addresses" option.
Enter 208.67.222.222 into the "Preferred DNS server" field
Enter 208.67.220.220 into the "Alternate DNS server" field.
These are DNS servers maintained by OpenDNS, an open-source DNS service.

 

[croc1977]

call 1633....they don't care...don't want pick up

i tot router bye bye

 

[Kiwi8]

Seems that StarHub DNS down only.

Add in other DNS and u can continue to use. I suggest Google DNS or Open DNS.

 

[what88]

yup, changed to 8.8.8.8 and it is working now.

 

[igniz12000]

Is this related to the Dyn DDOS from yesterday? Maybe not....Anyway looks like working again. Call SH no pick up for almost whole night......fricking hell.

 

[tungsten2]

If you are using the DIR-868L router, there is an option to use OpenDNS under Parental Control

So far works great

 

[croc1977]

If you are using the DIR-868L router, there is an option to use OpenDNS under Parental Control

So far works great

865 and 890 got???

 

[tungsten2]

865L confirm have. Refer to : https://www.manualslib.com/manual/394908/D-Link-Dir-865l.html?page=59
But 890L not sure. The way they implement the parental control did not specify how or use what.

After that go to here to test : https://www.opendns.com/welcome/

 

[dad]

This was a DDOS on DNS attack

https://www.wired.com/2016/10/internet-outage-ddos-dns-dyn/