[HDD] Warning: Seagate 500GB 7200.11 ST3500320AS-SD15 and other drives

ac3knight said:

is ur HDD bricked due to previous firmware flash or it just died itself?

Click to expand...

died itself.... sigh

RMA... i just did it with mine. GGfied. around 1 to 2weeks.

seagate called me back, picked up my harddisk at my convenience, and said they'd send back one... about data lost or not, that one they dun wanna say anything... sighs...

Hi guys.. i managed to unbricked my Seagate 1TB, 7200.11, ST3100034AS.

Problem: undetected by BIOS, BSY state.

If you have similar problem, try this link

http://www.msfn.org/board/index.php?showtopic=128807

i used a CA-42 cable (old Nokia USB cable). DKU-5 may work as well.

guys update on my harddisk...

it's back!!!

They upgraded the firmware for me



nice thick packaging back from thailand



And my old harddisk!!!



everything is back inside! but i had a bonus scratching noise -.-

backing up everything now just in case even if the sound disappeared... running hd tune tests to see if it's really cranky...

eventidephoenix said:

guys update on my harddisk...

it's back!!!

They upgraded the firmware for me

Click to expand...

is your data intact?

btw, you contacted Seagate for this?

(repost...)

thesingingbard said:

is your data intact?

btw, you contacted Seagate for this?

Click to expand...

yea i did... data all intact...

ok great..........my rma set died after 2 weeks. I am gonna return the DAMN USELESS S-H-I-T-T-Y product a second time........wth man..............

wat's wrong with these seagate retards???

hi, at the rate of sounding stupid, may i know how can i contact seagate??
i am not really it savy but i purchased a hard drive to back up my kids'pictures
just purchased a 500GB free agent go from the IT fair on thur & up till now i am not able to use it
my pc is not able to detect
the tech support asked me to change a new usb cable
however i felt that it is not fair to me cuz i just purchased
wat can i do??
thanks in advance for your kind assistance

For a start, you can go to Seagate's website and look for their SG hotline.

pretty_gal said:

hi, at the rate of sounding stupid, may i know how can i contact seagate??
i am not really it savy but i purchased a hard drive to back up my kids'pictures
just purchased a 500GB free agent go from the IT fair on thur & up till now i am not able to use it
my pc is not able to detect
the tech support asked me to change a new usb cable
however i felt that it is not fair to me cuz i just purchased
wat can i do??
thanks in advance for your kind assistance

Click to expand...

welcome to the club.........
ur hdd probably died jus like the many cases out there....

delson_tan said:

For a start, you can go to Seagate's website and look for their SG hotline.

Click to expand...

thats the thing ... i am not able to get a sg hotline no. to call. Or maybe i am blind .. but if someone has the no, pls tell me... thanks !!!

I had to use the chat feature & finally after 3 long days i managed to chat with someone from the so called tech support & all he could say was my cable is faulty.

Singapore

800.1101.150

8:00 A.M. to 5:30 P.M.
Monday - Friday
Singpaore Standard Time (GMT +8)

(English 8:00 A.M-9:30 P.M.)

thesingingbard said:

Hi guys.. i managed to unbricked my Seagate 1TB, 7200.11, ST3100034AS.

Problem: undetected by BIOS, BSY state.

If you have similar problem, try this link

http://www.msfn.org/board/index.php?showtopic=128807

i used a CA-42 cable (old Nokia USB cable). DKU-5 may work as well.

Click to expand...

bro singingbard,

read here that u have mangaed to unbrick your Seagate7200 .... can help me with mine ??

read the link u have posted in my Seagate brick thread and looks too daunting for me .

thanks

Godzila said:

bro singingbard,

read here that u have mangaed to unbrick your Seagate7200 .... can help me with mine ??

read the link u have posted in my Seagate brick thread and looks too daunting for me .

thanks

Click to expand...

yo Godzilla,

i'd be glad to guide you. you're not the first person to approach me and I mentioned it so that I can offer my experience to locals who has had similar frustration with a 7200.11 HDD caught in BSY state.

i too was initially overwhelmed by the thread... but it is not that bad lah.

So you have a bricked 7200.11... should you RMA? What about exposing your personal files to strangers for data recovery? Even if you did RMA, you'll get another 7200.11 replacement, how confident are you in the new drive?

In other words... i was convinced i've got nothing to lose, so why not give it a shot?

Honestly, I didn't spend more than S$10.

If you're keen, reply thread. We can keep this discussion open in the forum so that others may refer to it.

Let me first state that I'm no pro, and just your average chap who DIYs his own comp. What i learn, i only read from http://www.msfn.org/board/index.php?showtopic=128807
But I can direct you to get the parts necessary in Singapore.

thesingingbard said:

yo Godzilla,

i'd be glad to guide you. you're not the first person to approach me and I mentioned it so that I can offer my experience to locals who has had similar frustration with a 7200.11 HDD caught in BSY state.

i too was initially overwhelmed by the thread... but it is not that bad lah.

So you have a bricked 7200.11... should you RMA? What about exposing your personal files to strangers for data recovery? Even if you did RMA, you'll get another 7200.11 replacement, how confident are you in the new drive?

In other words... i was convinced i've got nothing to lose, so why not give it a shot?

Honestly, I didn't spend more than S$10.

If you're keen, reply thread. We can keep this discussion open in the forum so that others may refer to it.

Let me first state that I'm no pro, and just your average chap who DIYs his own comp. What i learn, i only read from http://www.msfn.org/board/index.php?showtopic=128807
But I can direct you to get the parts necessary in Singapore.

Click to expand...

that's great .. i would like to try to repair it myself first .

kindly direct me to the place to get all the spare parts required .

thanks

Godzila said:

that's great .. i would like to try to repair it myself first .

kindly direct me to the place to get all the spare parts required .

thanks

Click to expand...

You'll need to get 3 things:

(1) RS232-TTL device: luckily the old Nokia CA-42 data cable has a device inside that'll work. But CA-42 is hard to find in shops now... also, some bought imitation cables without the necessary chip inside. I got it on ebay at S$5.90, you can restrict merchant location to Singapore (i suggest you do that). If the comp detects new device when you insert the CA-42, most likely there's a chip inside which will work.


lifted from http://www.msfn.org/board/index.php?showtopic=128807&st=680&p=834079&

(2) Wires to connect to the pins. I used motherboard cables. Found a shop in SLS that sells them separately for $2. Think it's level 4 or 5, at the sides. If you observe carefully, you can bend the plastic retainers and gently pull out the wires with the metal connectors intact.


lifted from http://sites.google.com/site/seagatefix/

(3) TORX T6 screwdriver. Trust me, you dun have this at home... but without it, you cannot remove the PCB from the HDD. Can get it at SLS, Challenger, and perhaps DIY shops (like HomeFix/Selfix) ....etc.


Once you got them, proceed to http://sites.google.com/site/seagatefix/ for instructions.

Only difference is he uses a RS232-to-TTL device instead of CA-42 cable.

For that, you can refer to my post: http://www.msfn.org/board/index.php?showtopic=128807&st=1000&p=841634&#entry841634

Please note: the CA-42 wire colours may not be the same as the one you bought, so you have to use the loop back test to check first.

Good luck! You'll need it!

due to time constraint i did not follow bro "thesingingbard" to solve the problem myself as i need the data. so i got HARWIN to recover for me with a small token. from this incident i will NEVER BUY SEAGATE AGAIN!!! pui! to SEAGATE. rather trust japan or western digital.

just recover 100% of my data. lucky man..

this big trama will sink into my head forever. may i wish "SEAGATE ALL THE BEST"!! pui!

EVOIII said:

due to time constraint i did not follow bro "thesingingbard" to solve the problem myself as i need the data. so i got HARWIN to recover for me with a small token. from this incident i will NEVER BUY SEAGATE AGAIN!!! pui! to SEAGATE. rather trust japan or western digital.

just recover 100% of my data. lucky man..

this big trama will sink into my head forever. may i wish "SEAGATE ALL THE BEST"!! pui!

Click to expand...

i guess i need to look for HARWIN too. currently my problem is bigger, i try to change the pcb board but problem still the same and when removing the pcb board i broke the chip that have a screw on it.... i will post more detail tonight again....