Help with my Xperia Z!

[otaconawesome]

Hi guys. I have just recently noticed that black spots have been appearing on my photos, 3 to be exact. Although not large by any means, they are certainly annoying and quite obvious. It seems that it is in my lens (?) as I do not see them appear unless I go to the Camera app. Strange, since I never went to any dusty place...

Do you know what I can do? Will it cost me if I sent it back to Sony for the necessary fixes/cleaning etc? It's still less than a month old...

I would appreciate your help!

 

[gapboy]

if it is the LCD issues it should be covered under warranty. & days 1-1 exchange with Telco or shop.

 

[otaconawesome]

if it is the LCD issues it should be covered under warranty. & days 1-1 exchange with Telco or shop.

Not sure if LCD or not, cos the spots only appear when I turn on the camera app. Is it possible that dust somehow got in?

 

[carlover76]

Not sure if LCD or not, cos the spots only appear when I turn on the camera app. Is it possible that dust somehow got in?

I think it could be some dust in the camera area. You try hitting with your palm on either side and see if the dust disappear.

 

[otaconawesome]

I think it could be some dust in the camera area. You try hitting with your palm on either side and see if the dust disappear.

I just tried it, but it didn't work! The particles are still in the same place.

 

[carlover76]

I just tried it, but it didn't work! The particles are still in the same place.

I see. Probably you need to bring to service centre and let them check cos not much people encounter such issue though.

 

[Backlash]

I encountered the same issue with u. My remedy was as follows, I tapped the lens area with my fingers for a good 10 minutes and that got the dust off the lens. Qas a trial and error process. I too was surprize that a dust proof phone would have dust trapped at the lens area.

 

[ragnarok95]

You open the flip is still prone to dust entering.

 

[N3wXTyp3]

yup. ... is not seal. you can see the back light leaking when charging. ... using the usb port.

 

[SDR34G]

I just tried it, but it didn't work! The particles are still in the same place.

Not sure if LCD or not, cos the spots only appear when I turn on the camera app. Is it possible that dust somehow got in?

Now I have the same problem too. 16 black dots. Try the lense solution but the dots are still there. Sent to the Service centre yet?

 

[piaget]

wash with water?

 

[SDR34G]

wash with water?

haha.. Anyway.. they replaced a new set already.

 

[Singleton]

My back camera lens got water vapour...how? All the flaps are closed...

 

[ri1030]

My back camera lens got water vapour...how? All the flaps are closed...

check inside the audio and charging flap if the white paper turn red.

 

[kentleejoon]

Hi guys. I have just recently noticed that black spots have been appearing on my photos, 3 to be exact. Although not large by any means, they are certainly annoying and quite obvious. It seems that it is in my lens (?) as I do not see them appear unless I go to the Camera app. Strange, since I never went to any dusty place...

Do you know what I can do? Will it cost me if I sent it back to Sony for the necessary fixes/cleaning etc? It's still less than a month old...

I would appreciate your help!

OMG I HAVE A SIMILAR PROBLEM, I HAVE 2 DOTS INSTEAD, THEN THIS MORNING MY CAMERA GOT WATER VAPOR INSIDE THE CAMERA, WTF!!!!!!!!!111111111111 XPERIA Z Y U DO DIS

 

[shadey]

OMG I HAVE A SIMILAR PROBLEM, I HAVE 2 DOTS INSTEAD, THEN THIS MORNING MY CAMERA GOT WATER VAPOR INSIDE THE CAMERA, WTF!!!!!!!!!111111111111 XPERIA Z Y U DO DIS

Caps lock will not help you, and is considered rude. Also, there's no point asking your Xperia Z, it will not answer back.

 

[DoraemonBoi]

OMG I HAVE A SIMILAR PROBLEM, I HAVE 2 DOTS INSTEAD, THEN THIS MORNING MY CAMERA GOT WATER VAPOR INSIDE THE CAMERA, WTF!!!!!!!!!111111111111 XPERIA Z Y U DO DIS

You got to send it in. It is the issue with the sensor if I am not wrong. Don't try washing it, if you wash it it will remain there. And why will there be water vapor inside the camera? Did you close the flap? Did your rubber sealing it broke/became loose?