Screen problems on iPad Pro 10.5 inch

[Snoweagle]

think it is not fair to consumer if the fault lies with apple

Sometimes it's not Apple, it's the individual person who's working for Apple.

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[Glariel]

My unit also purchased the same time like you. The bright spot appeared just after the warranty over. At first I thought it is may due to my tempered glass dirty or some Halo effect.

Went to Apple store last month, the senior manager told me not entitled to any replacement as the warranty already over. He suggested me to offload at carousel my current unit and repurchase a new set with 12 months warranty, then added Apple Care + to have it covered for 24 months . In my heart, no thank you.

who will want to buy..

Mine have the white spot but not so obvious.
I was same as you thought tempered glass dirty so I heck

Luckily mine I bought in end of May this year so I still have plenty of time to do exchange.

 

[outrun100]

think it is not fair to consumer if the fault lies with apple

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I have same feeling like you, but wat to do..i'm not going to pay 668

 

[gnixer]

that’s why need to come together as a community to prove them there is an issue with their product.

Sometimes it's not Apple, it's the individual person who's working for Apple.

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[outrun100]

that’s why need to come together as a community to prove them there is an issue with their product.

Posted with HardwareZone Forums app

Let's do a apple walkout!

 

[outrun100]

https://youtu.be/puCN_vWFbYQ

Someone posted a video to show the bright spot on his replacement set

 

[toshm200]

Let's do a apple walkout!

if we can get at least 30-50 ppl having this iPad 10.5 bright spot issue and shown the senior managers at the same time... see how they will response

 

[Glariel]

I never bought Apple Care.. damn. but mine still under warranty.

 

[gnixer]

I'm game on

Let's do a apple walkout!

 

[jack27]

I’m having the same issue and warranty is over too.

 

[Glariel]

Heng I never buy early

 

[Pherenike]

Did you go to Apple store Orchard? Mine also has the bright spot issue, exactly at the same spot, above the home button, ipad pro 10.5 64gb wifi.

Warranty just ended in July this year, I called Apple last Friday, the senior advisor, did not acknowledge this issue and didn't allow for repair/exchange arrangement.

It seems this issue is also just not in Singapore as reported below:

https://forums.macrumors.com/threads/bright-spot-on-ipad-pro-10-5-screen.2115037/page-9

I'm also having the same issue, same spot too, an inch above home button. But warranty over so need to pay $668 for 1 to 1 exchange

 

[gnixer]

can report together at apple store.

 

[Glariel]

They wont do anything one la
Yesterday I went to Apple Orchard tell them about my iPad issue, I only just say screen got 1 white dot, immediately the staff there know what is the issue already and he help me make appt next tuesday

 

[LouisSaha]

Mine also same issue. Initially I also thought my screen protector is dirty. That time was still under warranty period.
Now realized is actually the screen white spot issue.
It is just above the home button.

Don't think apple will do anything.
I read on macrumour forum, alot users mentioned in europe n america, the staffs actually knew about this issue.

 

[Glariel]

Just use lor
Normal usage won’t really affect much

Initially I didn’t want to change cause need to re paste the screen protector and it’s not cheap
But then I think about it since under warranty might as well change

 

[LouisSaha]

Just use lor
Normal usage won’t really affect much

Initially I didn’t want to change cause need to re paste the screen protector and it’s not cheap
But then I think about it since under warranty might as well change

But on white or grey background can see the white spot.

I using the defender casing with built in screen protector. So i dont have to apply screen protector.

Hope APPLE will have a recall.
$688 to replace is damn ex sia.

 

[Snoweagle]

Heng I never buy early

Doesn't matter whether you buy early or late. I bought mine in May this year and over a month later also have the same issue, went Apple Store to get a 1-1 exchange but my expensive screen protector have to sacrifice.

 

[Snoweagle]

I'm also having the same issue, same spot too, an inch above home button. But warranty over so need to pay $668 for 1 to 1 exchange

If need to pay because out of warranty, it's no longer called 1-1 exchange, it's actually purchasing a replacement set.

 

[Glariel]

When I say I never buy early means if I buy early and now I know then the warranty over already.

I saw this white patch few months back but I thought its my screen protector so I didn’t care until I saw this thread.

My screen protector was $49

Is there any Nubox, Epi Centre or I Studio shops in Orchard?

I going to do a 1:1 exchange for my iPad next Tuesday. Sigh.. can say bye bye to my screen protector and iOS 11.4.1

Will be using this iPad until next year when I can upgrade my contract then I buy the 2018 11” iPad Pro

Doesn't matter whether you buy early or late. I bought mine in May this year and over a month later also have the same issue, went Apple Store to get a 1-1 exchange but my expensive screen protector have to sacrifice.