hi!! Here to seek advice again from the taobao pros.
Recently I bought a laptop stand from taobao and received a faulty product (the stand can’t even stand LOL) Took pictures and videos and sent the shop to ask for refund/ advice.
I didn’t go through the “我的小蜜” because I was hoping the shop could resend the same thing. I also note that there are 3 options that I could choose for refund
1. refund but no need to return the product
2. return and refund
3. 1-1 Exchange
Option 2 and 3 are possible but expensive and there’s no point to pay for the shipping fees if it’s more expensive than the product itself. Has anyone tried option one and is successful?
Is there any other way I could get back my money
Recently I bought a laptop stand from taobao and received a faulty product (the stand can’t even stand LOL) Took pictures and videos and sent the shop to ask for refund/ advice.
I didn’t go through the “我的小蜜” because I was hoping the shop could resend the same thing. I also note that there are 3 options that I could choose for refund
1. refund but no need to return the product
2. return and refund
3. 1-1 Exchange
Option 2 and 3 are possible but expensive and there’s no point to pay for the shipping fees if it’s more expensive than the product itself. Has anyone tried option one and is successful?
Is there any other way I could get back my money

Reviews said hard to wash.
Just sugar, no butter and no bicarbonate of soda. Used low flame and just waited longer. Looked out for color change then liftedthe pan away from the fire when there’s a risk of burning. The popcorn was crusty because of the sugar.