[Official Poison Thread] EDMW Taobao Buying Guide - Part 10

wongminmin

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Hmm. When buying new items, if i pick my Grabpay card to pay, i will receive a pop up message that says "Based on your credit card currency, we recommend that the transaction be completed in USD". But charges are still defaulted to SGD, and i'm still able to buy in SGD.

However, for shipping charges, still the same. Charge defaults to USD, and force me to pay USD.

u should see something like this during payment page.
HMbeRLo.png
 

polowalrus

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First time buying stuff from taobao on 11.11
Waited one week lmao and the seller still haven't ship.. hoping experienced people can advise if is this normal?
 

opteron

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First time buying stuff from taobao on 11.11
Waited one week lmao and the seller still haven't ship.. hoping experienced people can advise if is this normal?


Very normal for delays, click "remind seller to send goods" link after 24 hours, then every 12-24 hours until he send the goods.

Note that his deadline to send goods is extended to ~7 days during this peak period.
 

wongminmin

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First time buying stuff from taobao on 11.11
Waited one week lmao and the seller still haven't ship.. hoping experienced people can advise if is this normal?

it is normally if u choose those bad sellers.

normally, good seller will ship out within 72 hrs.
if didn't send out within this period, means the seller ran out of the stock and having issue with his/her supplier.

live chat with the seller to find out the timeline.....if need to wait few weeks, can consider cancelling.....
 

polowalrus

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it is normally if u choose those bad sellers.

normally, good seller will ship out within 72 hrs.
if didn't send out within this period, means the seller ran out of the stock and having issue with his/her supplier.

live chat with the seller to find out the timeline.....if need to wait few weeks, can consider cancelling.....

Ahh okay understand. Thanks a lot! I chose seller with gold medal, 3x 4.9 rating and 3 blue crowns but still get this, think maybe just got unlucky this time around. I thought normally highly rated gold shop with many sales will be fine..

Followed your advise to chat seller. Seller apologise and told me need wait 2 more days to ship. I shall wait then.

Thanks again!
 

mubz96

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One of my 11.11 purchased tb item was not accepted by tb sea shipping consolidation warehouse in gz because seller mixed up my tb order ID and parcel ID. Now seller suggests me to press refund and reorder. Is refund a good idea? But I've a feeling seller is a scammer.

I'm also concerned that if I press refund, the tb discount vouchers will be clawed back. Will this happen?

Sent from Samsung SM-G950F using GAGT
 
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OneMantou

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I cannot find the 3% credit card waiver fee claim button where I used to find it. Was it shifted or don't have already? 小蜜say don't have the promo already..
 

OneMantou

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One of my 11.11 purchased tb item was not accepted by tb sea shipping consolidation warehouse in gz because seller mixed up my tb order ID and parcel ID. Now seller suggests me to press refund and reorder. Is refund a good idea? But I've a feeling seller is a scammer.

I'm also concerned that if I press refund, the tb discount vouchers will be clawed back. Will this happen?

Sent from Samsung SM-G950F using GAGT

退款 only affects the specific item it is requested for and the amount paid for it. Doesn't affect the other orders that checkout together. I had a refund for a no-stock situation for one of the 1/11 .
 

mubz96

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退款 only affects the specific item it is requested for and the amount paid for it. Doesn't affect the other orders that checkout together. I had a refund for a no-stock situation for one of the 1/11 .
Ok. But can seller cancel my order and initiate refund to me?

Sent from Samsung SM-G950F using GAGT
 

wongminmin

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One of my 11.11 purchased tb item was not accepted by tb sea shipping consolidation warehouse in gz because seller mixed up my tb order ID and parcel ID. Now seller suggests me to press refund and reorder. Is refund a good idea? But I've a feeling seller is a scammer.

I'm also concerned that if I press refund, the tb discount vouchers will be clawed back. Will this happen?

Sent from Samsung SM-G950F using GAGT
that's how taobao works...unless u got other alternative. i suggest u make ur decision quickly as free storage is counting down.

nope discounts voucher won't bounce back

I cannot find the 3% credit card waiver fee claim button where I used to find it. Was it shifted or don't have already? 小蜜say don't have the promo already..

monday to friday is bank discounts
sat to sun is 3% cc waiver, up to 4 items i think

if u buy less than $100, using bank discounts will better choice during weekday....
 

OneMantou

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monday to friday is bank discounts
sat to sun is 3% cc waiver, up to 4 items i think

if u buy less than $100, using bank discounts will better choice during weekday....

Thanks. I nv did notice the waiver is for weekend only lol

One of my 11.11 purchased tb item was not accepted by tb sea shipping consolidation warehouse in gz because seller mixed up my tb order ID and parcel ID. Now seller suggests me to press refund and reorder. Is refund a good idea? But I've a feeling seller is a scammer.

I'm also concerned that if I press refund, the tb discount vouchers will be clawed back. Will this happen?

Sent from Samsung SM-G950F using GAGT

Btw stating the obvious... would providing the correct ID to the forwarder solve this problem? The old ID just forfeit /delete ?
 

mubz96

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Thanks. I nv did notice the waiver is for weekend only lol



Btw stating the obvious... would providing the correct ID to the forwarder solve this problem? The old ID just forfeit /delete ?
According to seller, when they dispatched my item to warehouse, they submitted an incorrect tracking no. in taobao system. When the parcel reached warehouse, warehouse can't match because no. is not captured in system and got rejected.
Actually before item reached tb warehouse, I've already queried seller if they can resolve the issue, because it sounded like simple edit of tracking no., but seller didnt act on it. And when they told me warehouse rejected my parcel, they then suggested me to request refund in tb.

How irresponsible.

Sent from Samsung SM-G950F using GAGT
 

lamer

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May I know your fingers and mouth is it made in gold and diamond? Super heavy and expensive to lift and open mouth to check with Tb official shipper cso?

May I know if your mouth is actually your arse? If you don't have any value to reply just shut up your A HOLE! :s13:
 
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