I called and they told me to send photo of the QR code and serial no on the back of the brochure.The code you send via the attachment is at the top right sticker on the front right? Cos there is also Serial no at the back of the brochure
I called and they told me to send photo of the QR code and serial no on the back of the brochure.The code you send via the attachment is at the top right sticker on the front right? Cos there is also Serial no at the back of the brochure
Nope, I did not. Only the voucher.those who bought a set from shopee, did u receive the samsung x shopee trade up card in your order?
![]()
I just sent them the photo of the whole of the back part of the cardThe code you send via the attachment is at the top right sticker on the front right? Cos there is also Serial no at the back of the brochure
Yes, this is fine.I just sent them the photo of the whole of the back part of the card
Mine took around 2 working days for them to verify. Bought mine at Lazada. They ask for proof of purchase date, e-receipt, IMEI of your fold 3 and the platform you ordered from. Considerably I did it on a weekend, thats why take around 2 days for them to verify. Hope this helps!Anyone know how long it takes for Samsung to verify the $250 voucher? Waiting to buy the watch and hopefully get another $50 voucher
I added 2x items to my handset but now the order only show the $250 e-voucher card lol..those who bought a set from shopee, did u receive the samsung x shopee trade up card in your order?
![]()
Me tooMine verified in less than a day
Any bros here pasted a third party hydrogel film on your fold 3 already? Seems like I might wanna change the front to a tempered glass from araree.
yup just noticed it when i check my order.. anyway i've asked on shopee chat and the agent told me there's a system bug, will escalate and update me on the trade up card..I added 2x items to my handset but now the order only show the $250 e-voucher card lol..
Woah. You mean you overlap the stock film with a matte film on the inner screen?!! Can show a pic of it? Haha meanwhile, I'm heading to SES now to collect my s21 ultra cause of a faulty power button. I will just ask them if I remove the original film for the fold 3, will it void the warranty or not. Cause I rmb someone said that removing it will not void the warranty for the fold 2 last year. Ahh #memories.I pasted mine myself for the inner and outer screen, looks great!
I left the inside protector on and pasted the mate one over it, it works just fine!
Oh ok, haha was starting to doubt myself lol…yup just noticed it when i check my order.. anyway i've asked on shopee chat and the agent told me there's a system bug, will escalate and update me on the trade up card..
Mine took 1 dayfor those who redeemed voucher via the physical coupon. Eg, from singtel, best denki, etc
How long did it take for the samsung redemption portal to process your redemption?
I agree. Did you get an email confirmation on this or just verbal?Ok guys. Just checked with SES peopurrrr.. to replace the film on the front screen is $10.55. Inner screen is $35.75. First time replacement is free.. subsequent changes is as priced. Quite okay I feel...
Just verbal. Cause the lady went into the system and check. I have to repeat myself the price she quoted so I know it's the correct amount she said. Haha oh yes! She told me can change the front film and inner film if you wanna get other protectors. So yay for all of us!I agree. Did you get an email confirmation on this or just verbal?
I feel that sounds super reasonable if true.
Damn, I had to re-submit cos apparently it's the wrong code. They asked for the one in the Front of the voucher (which is clearly correct) but I guess it's the one printed on the back and not the sticker.Just got the approval on my voucher but havent gotten the email for the voucher itself yet.