Samsung Galaxy S23 series

koster

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What if condition of trade in device very cui?
It really depends on the trade in value of your phone. The trade in value of my S9 is $25 but over trade is 100+. In my case, if cui, just deduct $25 lor. Anyway mine has a small crack and they still offered $25.
 

harky

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eh... the Arrives on 24/05/2023 Standard Delivery puut 2day later.. isit correct one?
when should i bring the mobile to trade-in? because need to book slot also
 

ahtea

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eh... the Arrives on 24/05/2023 Standard Delivery puut 2day later.. isit correct one?
when should i bring the mobile to trade-in? because need to book slot also
Mine arrives date is from 22/05/2023.

If you didnt request for online trade in, i think is within 1 month from date your phone os delivered.
 

harky

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Mine arrives date is from 22/05/2023.

If you didnt request for online trade in, i think is within 1 month from date your phone os delivered.
it say within 3day la

btw.. need to pass them everything or just phone can liao??? because the box is at my mom house :cautious:

i just notice is they come our house to collect?
not go shop one ah one ah... thn the price how they value?
 
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sleter

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When you order and what color? Their help desk is quite helpless one.

Most of the time, you will only receive high level responses.
Ordered Skyblue on 1st May, which would make next Monday exactly 4 weeks.

I'm politely testing water, to see if I can get a sensing of the delivery date. Cuz I plan to take leave to stay at home when they deliver, but I won't be able to if they only message me on the day of the delivery
 

amazingone

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it say within 3day la

btw.. need to pass them everything or just phone can liao??? because the box is at my mom house :cautious:

i just notice is they come our house to collect?
not go shop one ah one ah... thn the price how they value?
They just need your phone, don't need phone box and accessories.

When you buy your S23 and opt for trade-in, they will have asked you for the condition of your trade-in phone and quote you a price. If the condition is deemed same by the person who collect your phone, then they will just take your old phone. Otherwise, they will ask you to top-up the difference via paynow.
 

ahtea

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it say within 3day la

btw.. need to pass them everything or just phone can liao??? because the box is at my mom house :cautious:

i just notice is they come our house to collect?
not go shop one ah one ah... thn the price how they value?
3 day is if you chose to do the trade in online when you made your purchase.

Please read my reply again yea. My reply is for the case if you did not request for trade in at point of purchase, since you did not state.

They will pick up from you after you booked your schedule. No need accessories. Value is based on what you declare, if got differences, they will claw back the value.
 

kiryu86

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Ordered Skyblue on 1st May, which would make next Monday exactly 4 weeks.

I'm politely testing water, to see if I can get a sensing of the delivery date. Cuz I plan to take leave to stay at home when they deliver, but I won't be able to if they only message me on the day of the delivery

i order on 2nd may, so tuesday is exactly 4 weeks,

if they never deliver to me by tuesday, i will call them a F them up real bad
 

ahtea

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Ordered Skyblue on 1st May, which would make next Monday exactly 4 weeks.

I'm politely testing water, to see if I can get a sensing of the delivery date. Cuz I plan to take leave to stay at home when they deliver, but I won't be able to if they only message me on the day of the delivery
Unlikely they can give you a firm date.

But usually once "Awaiting dispatch" change to "On the way", you should receive your phone the next day.
 

hoks

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Ordered Skyblue on 1st May, which would make next Monday exactly 4 weeks.

I'm politely testing water, to see if I can get a sensing of the delivery date. Cuz I plan to take leave to stay at home when they deliver, but I won't be able to if they only message me on the day of the delivery
I got mine ard 3.5wks. They will sms/email u one day before.
 

ahtea

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i order on 2nd may, so tuesday is exactly 4 weeks,

if they never deliver to me by tuesday, i will call them a F them up real bad
No use one. Those who ordered end April, should have their phones delivered within 5 days, but never happen due to inventory issue which was not made known to us till 2 weeks later.

I think some bros affected called in to f them, but still, doesnt solve the problem.

Hope you will receive yours soon. I am done with my 4 week wait for my Cream (non special color), hopefully.
 

lrng

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No use one. Those who ordered end April, should have their phones delivered within 5 days, but never happen due to inventory issue which was not made known to us till 2 weeks later.

I think some bros affected called in to f them, but still, doesnt solve the problem.

Hope you will receive yours soon. I am done with my 4 week wait for my Cream (non special color), hopefully.
Did they sort out the trade in value for you already?
 

Jurong640

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Almost 4 weeks now. My 2 weeks holiday is ending soon, I think by the end of my holiday trip, the phone still yet to be delivered. Haha
 
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Anyone has issue with ordering? Keep having error when keying in my credit card details and paying, cannot go through. Want to take this opportunity to swap out all my family members’ old Notes but Samsung website really CMI, their chat bot say they are available 24/7, but just keeps in promoting “all their agents are busy, will connect with next agent”, then straight away auto close the chat.
 

harky

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Anyone has issue with ordering? Keep having error when keying in my credit card details and paying, cannot go through. Want to take this opportunity to swap out all my family members’ old Notes but Samsung website really CMI, their chat bot say they are available 24/7, but just keeps in promoting “all their agents are busy, will connect with next agent”, then straight away auto close the chat.
Not sure. Yesterday I order.. Everything is 👌.
 
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