Is working as a vendor in IT consultancy firm a dead end job?

[soulblader_89]

Everyday just clear ticket only

attend countless meeting, countless thing to follow up, no end on sight

deadline keep postpone and everything push to next release
then next release same thing again, then the chat group will have people tag your name

No career progression, no rest, every release just push push push

I was hoping a down period, but it seem consistently peak period for many months already

 

[seowbin]

Dull period also spell wrongly. Life is confirm down liao

 

[Can Or Not]

Sound like very busy but waste of time

 

[xiao.xin]

It's just a job. When there's tons of backlog, it just means that someone has done a shite job and you're kio-ing now.

Just go with the flow, else your life gonna be very miserable

 

[xiao.xin]

Sound like very busy but waste of time

Tbt, I'm in a similar position, just that is within my firm. The quality of work from the outsource vendor are really cui.

An upper mgmt did tell me before, if they do a good job, next year they'll have lose their job. With this kind of mentality, you think is healthy? And to be fair, I do think that my mgmt will do this kind of stunt.

 

[tokong]

Everyday just clear ticket only

attend countless meeting, countless thing to follow up, no end on sight

deadline keep postpone and everything push to next release
then next release same thing again, then the chat group will have people tag your name

No career progression, no rest, every release just push push push

I was hoping a down period, but it seem consistently peak period for many months already

It's like that one loh. Your duty is to solve all IT and computer problems for the client. They pay a lot of money one, so u have to bear with it. Try your best. If can do, do; if cannot do, you say you have tried your best and need to escalate to Lenovo/Dell/HP engineer. Then you call the engineer. Always remember, you are not perfect, let someone come and help you. Also, organize your route efficiently. Always start with the top floor. Assuming you have 10 calls (or tickets) - let's say you are supporting a whole building (i.e. bank) - start with top floor, do finish every ticket on the top floor first, then move to next lower floor (do finish all users, make sure no need to come up again), then lower floor, one by one, etc.

 

[greenitude]

Best way to become project manyzer right, you only talk to clients and vendors! Jiayou

 

[Medicated Oil]

As long as you are getting money into your account, it is not dead-end.

 

[anchoraz]

Sounds cham. But at least u r guaranteed a job. Got many pple outside without job envy u so busy.

It might b a blessing in disguise.

 

[Acetone]

At least u are earning $20kpm… many PHV driver here become their own boss / CEO but barely earn $8k

 

[Yuen123]

Don't see it as a dead end. See it as an opportunity.
Blame the delay on the users because they changed their requirements. Then charge them more.
Your management will think you have potential and promote you to project manager, director and ...
How far it can go depends on how much you can squeeze from the customers.
Some customers have very deep pockets and are clueless. You should know who they are.
Have seen many such "success" in many IT consultancy firms.

 

[soulblader_89]

It's just a job. When there's tons of backlog, it just means that someone has done a shite job and you're kio-ing now.

Just go with the flow, else your life gonna be very miserable

yess the backlog is endless, it is not like timeline specific

it is not like ....oh after dec this release go live, everyone relax, no not like that

it may not go live, when it will go live? depends how much feature is done

Can be Jan, can be feb, can March 2026, the thing is, nobody know

 

[pearl_ml]

Everyday just clear ticket only

attend countless meeting, countless thing to follow up, no end on sight

deadline keep postpone and everything push to next release
then next release same thing again, then the chat group will have people tag your name

No career progression, no rest, every release just push push push

I was hoping a down period, but it seem consistently peak period for many months already

i personally know a diploma friend who worked in IT support for 7 years. afterwards, took up multiple cloud computing certs and progressed to cloud engineer, then to lead role within 3–4 years. now doing program manager overseeing project managers.

moral of the story is to keep upgrading yourself. it will be a dead end if one lies flat and becomes obsolete.

 

[soulblader_89]

Don't see it as a dead end. See it as an opportunity.
Blame the delay on the users because they changed their requirements. Then charge them more.
Your management will think you have potential and promote you to project manager, director and ...
How far it can go depends on how much you can squeeze from the customers.
Some customers have very deep pockets and are clueless. You should know who they are.
Have seen many such "success" in many IT consultancy firms.

thanks but i m just a lowly associate

i just want to follow instructions, my previous team is ok

but recently they changed me to a new team in same project, the work process is different, very fast and constant chasing, sometimes thing come late and I can start late, then ppl will chase me...

u know, i dun like ppl to chase me...so kinda hard for me to adapt

i also like to work in silo, work alone, now to test close one ticket, i have to have a call with so many parties....waaa i dk when it will end...

 

[coolhead]

Everyday just clear ticket only

attend countless meeting, countless thing to follow up, no end on sight

deadline keep postpone and everything push to next release
then next release same thing again, then the chat group will have people tag your name

No career progression, no rest, every release just push push push

I was hoping a down period, but it seem consistently peak period for many months already

Why you want down period? You want more work ah?

 

[tokong]

thanks but i m just a lowly associate

i just want to follow instructions, my previous team is ok

but recently they changed me to a new team in same project, the work process is different, very fast and constant chasing, sometimes thing come late and I can start late, then ppl will chase me...

u know, i dun like ppl to chase me...so kinda hard for me to adapt

i also like to work in silo, work alone, now to test close one ticket, i have to have a call with so many parties....waaa i dk when it will end...

You are still frontline staff. Doesn't matter whether you like to work alone or not. Simi lowly associate? Never see yourself like that.

 

[simon_84]

Which app you are dealing with ?
Govt or private sector project ?

Build rs with the client then maybe at some point can join the customer side instead.
I started as a vendor in SI from L1 support pre covid period, fast forward 6 yrs now at GT.

 

[Emperor_Hippo]

Everyday just clear ticket only

attend countless meeting, countless thing to follow up, no end on sight

deadline keep postpone and everything push to next release
then next release same thing again, then the chat group will have people tag your name

No career progression, no rest, every release just push push push

I was hoping a down period, but it seem consistently peak period for many months already

vendor side seriously not much prospects.
principals then got hope.

but even the principals are on big time retrenchment now. a lot of hiring position advertised but at the same time, not willing to take in.

very the shibal tbh.

 

[Emperor_Hippo]

Which app you are dealing with ?
Govt or private sector project ?

Build rs with the client then maybe at some point can join the customer side instead.
I started as a vendor in SI from L1 support pre covid period, fast forward 6 yrs now at GT.

sorry. nowadays client side 泥菩萨过江自身难保 oredi.


unless u are c-suite or senior level can immediately translate to actionable results, KPI and P&L sheets from your industrial contacts alone, lower level hires across to client side have, but really rare.

 

[simon_84]

sorry. nowadays client side 泥菩萨过江自身难保 oredi.


unless u are c-suite or senior level can immediately translate to actionable results, KPI and P&L sheets from your industrial contacts alone, lower level hires across to client side have, but really rare.

You talking about pre sales or solution architect roles.

Surely have those working level roles like system administrator or project manager or domain lead or DBA type of roles else just continue to job hunt.

Product principal side can don't bother, minimally need 10 yrs exp.