IntelFlash
Arch-Supremacy Member
- Joined
- Sep 6, 2000
- Messages
- 12,966
- Reaction score
- 20
Used Antara service by Mr Ghani.
I read a few of the earlier established forumers recommending them, the other featured serviceman here did not reply me at all.
So i just go with Mr Ghani instead since they are more service orientated.
Sms Mr Ghani on the first day, no reply. SMS again and received a call that he overlooked as he was too busy. Made an appointment on day after and they came on time. Quite happy with it, cause i heard some servicemen need months to reply or to book an appointment.
The guys came and actually managed to diagnose accurately instantly.
Did 2 overhaul on two systems and relocate one of the air con to a new spot. My system was like dying blowing out air that's not cold and not blowing well, so i think it's about time. It was also dripping and i suspect the tray inside is infested with mosquitoe breeding since i have mosquitoes in my room for no reason.
I need relocation for the air con as it was right above my new LCD TV, if it drips, i may lose more money getting a new TV.
My mom is those frugal type, she too find they are good.
They really dismantled the air con and clean with alkaline solution, also explained how to time my maintaince, maintain the air con/condenser, which brand is recommended, etc.
I witnessed all the jelly stuffs they sucked out of the tubes, how they pour alkaline solution(which i think irritated their skin), how the solution fuzzied up with smoke and turned the black metal back to silver shiny condition.
The guy Rizal, is very experienced in his work, he goes on to the next step naturally as if he had done it for a thousand times on my Panasonic AC. He can dismantle the entire thing, fit it back and straight on it without tinkering. I was a little worried at first, as no testing were made, but it actually works as he expected.
He also modified my condenser, topped up gas, etc. Too many details to describe. They also cleared up the mess, they will cover your applicances if they are in danger.
Rizal brought an apprentice who is Mr Ghani's son, who is very merticulous in his work.
Now air con is working well. There's some issues with the trunking, some warping and gaps in the following day. So i sms him the next day, and his guys came again to fix it in few hours.
Out of goodwill, they helped me filled up the gaps on the trunkings, and helped my mom cement some loose parts at her toilet, also given a small pack of cement for my brother's house.
The cost of the overhaul is $120 per air con.
My relocation costed $180 but they given me 10% off.
So total was $402.
I find it's money well spent, cause on day one they came at 1pm, left at 9.30pm. 8 and half hours of work.
On second day, another 1 hour of touch up.
If you need normal servicing, they charge $40 for 1 AC.
If you have two and above points to service, they charge $25 per air con, meaning $50 for 2.
I think Amatara will be my choice unless their standard drops.
We had called many companies before, none had done as much as them in all ways.
Amatara is a decent company with 8 staffs, I think all Singaporeans since Mr Ghani and his 3 other staffs i met are locals. The staffs i've met are so far very friendly and approachable, you can tell they are careful too.
Mr Ghani is the boss and he does all the quotations.
They also do installations, and do corporate projects, so they are established and seasoned enough. With enough staffs to respond fast enough too.
My mom and i couldn't say thanks enough, so i think they justify a real positive review.
As a forumer, and i've done tonnes of mass orders dealing with forumers with high expectancy, i'm sure Amatara can meet the mark for what forumers demand.
I'm not a clone advertising for them, but a real forumer.
With such standards, i'm sure they will have great business, and i hope they will maintain their standard in time to come.
This is a picture of their van with their contact:
I contacted via mobile at 97949498 (Mr: Ghani)
Asked for servicing for just 1 air con yesterday, told Mr Ghani about the problem.
The guy came and troubleshoot.
Found out that one of the spareparts is broken, (Thermoster or something) I've another air con in another room which i no longer use., so they just cannibalise and put into my air con. That is to dismantle both air cons to retreive and replace parts.
The 2 guys came at 9am+, left at almost 12pm.
Service 1 aircon,troubleshoot + replace parts and topped the gas for us.
Total $40 bucks.
Again, it's worth the money.
