MyRepublic fibre - Part 3

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Lehnsherr

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Wonder why he didn't go with VQ in the beginning, and why he still haven't advise which wifi adapter can connect simultaneously to 2.4 and 5GHz, but got time to do so many speedtests :s13:

wah lao u are still chasing him for the mythical adapter....:s22: he probably just mistyped lah :D
 

Markip

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Hi All,

There is a NC maintenance currently from 1am - 6am for BKP and OCD Exchange.

Apologies in advance for anyone not informed in advance.

Markip
 

Plastick

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1. will the placement of the router affect the reception of the digital home voice? my home voice is so screwed. very intermittent. like phones will get cut off sort if i walk away from the router. dialing out before getting a dial tone also get cut off.
*I have yet to troubleshoot whether it is the phone problem.*

2. and why do i have another billing transaction of a few dollars every month now?

thank you.
 

cyberet

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wah lao u are still chasing him for the mythical adapter....:s22: he probably just mistyped lah :D

ppl so confident of what he said le :eek:
so much complains and suggestions, but when time to substantiate, can only do speedtests. :s13:
 

SaDnEsS82

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Just to check, how long in advance should I arrange for installation date with MR?
I signed up some time ago and requested installation to be in May...
 

nivleK1985

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Just to check, how long in advance should I arrange for installation date with MR?
I signed up some time ago and requested installation to be in May...

Hi, the earliest installation is 2-3weeks. But you can always request for a delay. In your case, you have request for delay till May(if i'm not wrong).

If you need me to check your status, you can send me a PM with your customer ID and i will get someone to check on it.
 

SaDnEsS82

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Hi nivleK1985,

I must say that I'm impressed with that.
A contractor did contact me 1-2 months ago but I informed him that I'll postpone till May.

He said that he will call me back in April. Just wanna check in case it's missed out?

Anyways, I assume land line number retention isn't up yet?
 

Boltersdriveer

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1. will the placement of the router affect the reception of the digital home voice? my home voice is so screwed. very intermittent. like phones will get cut off sort if i walk away from the router. dialing out before getting a dial tone also get cut off.
*I have yet to troubleshoot whether it is the phone problem.*

2. and why do i have another billing transaction of a few dollars every month now?

thank you.

Hi there Plastick,

1. Are you using a DECT phone? Typically it shouldn't affect your phone's connectivity, so probably you wanna try another phone instead first? :)

2. Let me check on that for you - mind dropping me a PM with your customer ID? Thanks.

Bolts
 

Boltersdriveer

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Hi nivleK1985,

I must say that I'm impressed with that.
A contractor did contact me 1-2 months ago but I informed him that I'll postpone till May.

He said that he will call me back in April. Just wanna check in case it's missed out?

Anyways, I assume land line number retention isn't up yet?

Yup, number retention / number porting still not available yet - we're still working on it ;)

In case you need a call back, drop me a PM with your details and I'll check it out for you :)

Bolts
 

SaDnEsS82

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Yup, number retention / number porting still not available yet - we're still working on it ;)

In case you need a call back, drop me a PM with your details and I'll check it out for you :)

Bolts

Please advice if it's needed?
Basically I just prefer the service to be up by second week of May
 

chubbytoes

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just gotten my MR fibre plan over the weekend, so far using it on wifi mode and getting 30mbps+ d/l and u/l... decently happy with it when compare to my ST ADSL 6mbps speed... however was hope to get better speeds since it is suppose to be 100mbps plan. BTW using stock router.

i am very noob in this so if there is anyway to optimize it, then i hope to learn from this forum.
 

cyberet

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Did BBQ got abused by other ISP users and as a result its no longer available? :(

I get a "There are no speed test servers available at the moment." for a few days.

I'm too free, want to do some speedtests. :spin:
 
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tsammyc

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I got MR installed a few weeks ago, even though I originally contracted some months ago at the AMK store opening special of 12 months at $28/m. So far, so good. I'm getting 100mbps direct, 30 mbps on 2.4G Wifi, 70 mbps on 5G Wifi (Asus RT66N) and 80 mbps on MoCa. I get about 50 mbps to HK and about 20-50 mbps to USA even for downloading using Flashget. StrongVPN works fine and I get 3-10 mbps. Netflix HD over StrongVPN usually comes on after a few minutes. Nice solid 1080p connection to the iTunes store with my Apple TV3. I had just one slowdown with iTunes, but that's it and a happy camper overall.
 

Lawzer

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Hi all,

as MyRepublic grows we would like to invest more in our outreach channels to get more people manning our social media channels.

I would like to introduce our new staff, Johnnnny or in real life known as Jonathan who is our new coordinator and an extra pair of hands to help gather feedback, channel customer requests and help out in general online.

If you need anything feel free to contact him.

So in general,

Lawzer - Customer feedback and tricky issues
Johnnny - Customer feedback and tricky issues
nivleK1985 - Technical and customer day to day requirements
Boltersdriveer - Technical and customer day to day requirements

Cheers
Lawrence
 

nivleK1985

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Did BBQ got abused by other ISP users and as a result its no longer available? :(

I get a "There are no speed test servers available at the moment." for a few days.

I'm too free, want to do some speedtests. :spin:

Hi, the speed test is under maintenance. Will be up soonnnnnn =)
 
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