yea I agreed on jp cuatomer service too
when I got delay flight from new chitose to narita due to weather as when I go that period ia due to snow blizzard even my train delay too from sapporo to chitose
ana even give us ¥¥¥ as a compensation for the flight delay
another encountrr is when I land in haneda and need transit to sapporo
I go down to luggage collection late rhen when I was there they help me put my luggage on trolley and one person waited there
wow this is good service
Exactly. I'd imagine if same thing happens at Changi airport, no one would bother to come and help u out. And you will be directed from one counter to another when you try to find out what's going on.
In the end, your connecting flight bye bye liao lor.
Filed a complaint? Fill out a form and they will get back to you in 8-12 weeks... if at all
