ViewQwest Fiber Broadband Official Thread - Part 3

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PetPet

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ah, came in to see how VQ is doing
Looks pretty good. :s13:
Everyone seems to be TCSS/PCWing in this thread.

Hi Andrew! May I know if the Fibrenet 300 comes with Static IP itself?
 

a&w_rootbeerz

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ah, came in to see how VQ is doing
Looks pretty good. :s13:
Everyone seems to be TCSS/PCWing in this thread.

Hi Andrew! May I know if the Fibrenet 300 comes with Static IP itself?

Hi there, your nick sounds familiar. Are you someone who has been active in similar threads like this? LOL kinda forgot but sounds really familiar. :s13:
 

andr3wyong

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ah, came in to see how VQ is doing
Looks pretty good. :s13:
Everyone seems to be TCSS/PCWing in this thread.

Hi Andrew! May I know if the Fibrenet 300 comes with Static IP itself?
Wah mod sia, must hide one corner and all stop PCWing…

In all seriousness — all plans come with static IP standard + <anyname>.fibernet.sg subdomain as standard :)

Edit: Static IPv6 /48 subnet is assigned upon request FOC also — but not all routers are compatible with static IPv6 due to bugs not addressed by vendors.

Generally certified IPv6 ready logo routers will work (https://www.ipv6ready.org) – Asus routers are NOT certified IPv6 ready, but with some workarounds or RMerlin firmware it will work, but not production ready.

We realized that dynamic IP and static IP doesn’t cost us any difference, so why withhold it from customers?
 
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PetPet

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Hi there, your nick sounds familiar. Are you someone who has been active in similar threads like this? LOL kinda forgot but sounds really familiar. :s13:

No leh, I hardly visit because I cannot re-contract... yet :evil: :sad:

Wah mod sia, must hide one corner and all stop PCWing…

In all seriousness — all plans come with static IP standard + <anyname>.fibernet.sg subdomain as standard :)

Edit: Static IPv6 /48 subnet is assigned upon request FOC also — but not all routers are compatible with static IPv6 due to bugs not addressed by vendors. Generally certified IPv6 ready logo routers will work (https://www.ipv6ready.org)

We realized that dynamic IP and static IP doesn’t cost us any difference, so why withhold it from customers?

no la, I don't mod this forum

haha alright thanks! Was looking at the PDF and saw 8 static IPs :s22:

One more question! say if my contract ends on December this year.
How long would it take for VQ to come down to install the ONT and activate your service :s11:
Do I have to terminate my existing fibre contract first before signing up with VQ?
 

kira86

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No leh, I hardly visit because I cannot re-contract... yet :evil: :sad:



no la, I don't mod this forum

haha alright thanks! Was looking at the PDF and saw 8 static IPs :s22:

One more question! say if my contract ends on December this year.
How long would it take for VQ to come down to install the ONT and activate your service :s11:
Do I have to terminate my existing fibre contract first before signing up with VQ?
how long depends on Open net , once open net can do their job, VQ will take max 1 week i think.
 

andr3wyong

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no la, I don't mod this forum

Heng ah!

haha alright thanks! Was looking at the PDF and saw 8 static IPs :s22:

8 static IP is a VAS — it is a routed /29 subnet of IPs (Of which 6 are usable; If I lost you here, it is probably not a service for you, ^^")

You will need an enterprise-grade router like MikroTik RouterBOARD, Ubiquiti EdgeRouter (available from VQ) or any Cisco small business router (not the Linksys lineage ones).

One more question! say if my contract ends on December this year.
How long would it take for VQ to come down to install the ONT and activate your service :s11:
Do I have to terminate my existing fibre contract first before signing up with VQ?

When you intend to sign up, you can email sales@viewqwest.com or call 6723 8100 and they can check the next available OpenNet appointment.

Generally the procedure is:
  1. Apply for VQ services on FTP port 2
  2. OpenNet activation date (VQ staff will let you know earliest available dates)
  3. ViewQwest installation date (3 days after ON activation date — can be delayed on a case-by-case basis)
  4. Termination of previous RSP services

To prevent complications*, I would suggest applying at least 1 months= in advance to cater for any OpenNet delays* — you can request delay in step #3 (case-by-case basis, have to speak to the CSO to see what they can arrange).

Monthly billing only starts after #3 and your Internet service is properly up and usable. Thus you can hold on to your existing RSP until VQ is up, to have a seamless cut-over.

* 2nd OpenNet FTP port activation lead time is not covered by the new stringent QoS/SLA standards set by IDA
 

andr3wyong

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If you apply during SITEX it should be just nice.

While VQ CSOs cannot divulge the promotion ahead of SITEX, you can always discuss the available appointment dates before SITEX and submit the digital form once the SITEX promotions are announced :)

The signup PDFs for promotions are always released in the days leading up to any IT show.
 

kira86

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i think i made a mistake, i shld have wait for comex to come before i sign up for 1Gbps -.-!
 
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