ViewQwest Fiber Broadband Official Thread - Part 3

[thenakedshades]

Anyone knows if current 600mbps will get the temp speedboost to 1Gbps due to the IT show? Or only people that sign up during IT show will have the temp speedboost?

 

[andr3wyong]

Anyone knows if current 600mbps will get the temp speedboost to 1Gbps due to the IT show? Or only people that sign up during IT show will have the temp speedboost?

Only new sign-ups and recontracts during the promotional period

 

[ceecookie]

How long more until VQ TV stocks arrive? Still waiting for delivery of my set

 

[andr3wyong]

How long more until VQ TV stocks arrive? Still waiting for delivery of my set

They've just arrived - should not have to keep you waiting much longer.

 

[shadow84]

Billing for VQ is from 1st of the month? So i sign up for annual billing, i will get prorated billing for Apr as service started on 6 Apr? With annual billing of 12 months, my next billing is from 14th month to 24th month? Or 14th month to 26th month?

 

[fibernet]

Billing for VQ is from 1st of the month? So i sign up for annual billing, i will get prorated billing for Apr as service started on 6 Apr? With annual billing of 12 months, my next billing is from 14th month to 24th month? Or 14th month to 26th month?

The billing for the subscription will start from the date of activation of the service for a 12 month term. The next billing will be on the 12th month for the next 12 month period.

 

[shadow84]

The billing for the subscription will start from the date of activation of the service for a 12 month term. The next billing will be on the 12th month for the next 12 month period.

Coz my billing stated as such:

$50.xx prorated from 06 Apr to 30 Apr.
$741 from 1 May 2015 to 30 Apr 2016.

1st one is for this month, but 2nd billing is from 2nd month to 13th month.

 

[shachok86]

They've just arrived - should not have to keep you waiting much longer.

So the CS team will call to make delivery appt for the VQTV and Asus AC56S router?

 

[Meatfactory]

How long more until VQ TV stocks arrive? Still waiting for delivery of my set

Mine is scheduled for delivery this Thur.
Won't be long soon for you i guess.

 

[andr3wyong]

So the CS team will call to make delivery appt for the VQTV and Asus AC56S router?

Yup! It's just a quick update to the latest ROM and immediately our CS guys will turnaround to you with a delivery arrangement

 

[yosemi]

for the voice service, if i nv subscribe the IDD stuff oversea still can call me right ?
I mean i still can receive call from them?

 

[abstrax]

Internet down for me at sengkang...any1 having same issue?

 

[abstrax]

for the voice service, if i nv subscribe the IDD stuff oversea still can call me right ?
I mean i still can receive call from them?

Yep...u still can receive overseas call but if u didnt subscribe IDD, u cant call overseas using OneVoice.

 

[vannie]

Serangoon North area also internet down.

 

[abstrax]

Serangoon North area also internet down.

Strange thing is my zhone no RED alarm light but got no internet.....lol...

 

[vannie]

Strange thing is my zhone no RED alarm light but got no internet.....lol...

Same over here & my OneVoice also down

 

[jamesleo]

Is the service up yet?

 

[leaving_footsteps]

Mine is down too.

 

[Deffty]

Mine is also down..hougang area. Any ideas wats going on?

 

[ceecookie]

Dramafever HD is lagging on VQ TV 2.0 . Looks like frame rate stutter than buffering. Is this a known issue?