new singtel bill format

[MBBSclinic]

look worse & waste more paper?

 

[kenchi]

Go e bill Lor
Save paper and no worry or mail man didn't sent to the wrong address as mine kana few times

All Apple Eco iPhone 7 & iPad mini 4 & iPad Pro and MAC HardwareZone Forums app

 

[renfred89]

The current bill for me also 2 pages, nothing extra as well. The new bill format will be more comprehensive than before I hope..

Whether it wastes paper or not, doesn't concern me as I have already done my part of opting for e-bill.

 

[Illusionist_85]

I go for e bill too

Sent from Sony Z4 using GAGT

 

[lxb_70]

ebill, save all the trouble!

Sent from Alpha Centauri using GAGT

 

[kenchi]

Agreed save the earth

ebill, save all the trouble!

Sent from Alpha Centauri using GAGT

All Apple Eco iPhone 7 & iPad mini 4 & iPad Pro and MAC HardwareZone Forums app

 

[fluid_motion]

Freaking stupid new bill format. They purposely move all the detail to the last section of the bill so they can offload that page to the pdf version online. The physical copy only shows your mobile number and your total charges 6 times in different font and COLOUR!!! Absurd.

The old bill format only used one and a quarter pages to show everything. Now they used two sides with no detail whatsoever. This is not the way to "encourage" customers to go paperless.

I believe for new contract or renewal, they will start to charge $0.54 for paper bill. Heck, maybe they will just force everyone to go green like all the credit card companies.

 

[cscs3]

Freaking stupid new bill format. They purposely move all the detail to the last section of the bill so they can offload that page to the pdf version online. The physical copy only shows your mobile number and your total charges 6 times in different font and COLOUR!!! Absurd.

The old bill format only used one and a quarter pages to show everything. Now they used two sides with no detail whatsoever. This is not the way to "encourage" customers to go paperless.

I believe for new contract or renewal, they will start to charge $0.54 for paper bill. Heck, maybe they will just force everyone to go green like all the credit card companies.

Is never a green to individual as you need to power the device you used to open email/file or to view it online. The only saving is Singtel as they don't has to print and post it to you.

 

[kenchi]

Soon other will follow charging for paper bill and pushed all to eBill

 

[PeachGal]

Freaking stupid new bill format. They purposely move all the detail to the last section of the bill so they can offload that page to the pdf version online. The physical copy only shows your mobile number and your total charges 6 times in different font and COLOUR!!! Absurd.

The old bill format only used one and a quarter pages to show everything. Now they used two sides with no detail whatsoever. This is not the way to "encourage" customers to go paperless.

I believe for new contract or renewal, they will start to charge $0.54 for paper bill. Heck, maybe they will just force everyone to go green like all the credit card companies.

I just recently received this new format bill. Alot of details are omitted and I have to download their app to see the rest? This is stupid.

 

[renfred89]

Which are the details that are omitted?

Paperless billing and papered billing are identical in bill presentation. I’m on paperless and it’s the same layout as my mother’s paper bill.

Required details like your addons are all reflected neatly on the left. Airtime charges and data charges are reflected clearly per account section and nothing seem to be different from the past.

I have 3 different services lumped into one billing account, and all are presented clearly.

I just recently received this new format bill. Alot of details are omitted and I have to download their app to see the rest? This is stupid.

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[tkl23786]

I just recently received this new format bill. Alot of details are omitted and I have to download their app to see the rest? This is stupid.

Which are the details that are omitted?

Paperless billing and papered billing are identical in bill presentation. I’m on paperless and it’s the same layout as my mother’s paper bill.

Required details like your addons are all reflected neatly on the left. Airtime charges and data charges are reflected clearly per account section and nothing seem to be different from the past.

I have 3 different services lumped into one billing account, and all are presented clearly.

Posted with iPhone X HardwareZone Forums app

Yes, I can confirm what @PeachGal typed is correct.

My SingTel Mobile bill and home landline bill do not have details in them. Just the amount to pay. That is it.

Have to login to SingTel to view the details/breakdown of the amount charged.

For the month of February 2018, the hardcopy bill sent to me is just 2 pages with no breakdown. Just the amount to be paid. When I logged into SingTel and check, the electronic version is 3 pages long. Pages 1 and 2 are identical to the one I received in the mailbox. At the bottom of the page is labelled as Page 1 of 2 and Page 2 of 2. However, the third page is the page with all the actual breakdown of the bill with all the add-ons and validity of the add-ons etc. This page is labelled as Page A 1 of 1. This is missing from the hardcopy that was sent to me and this page contains all the details of the bill.

What a way to disincentivize paper billing.

 

[renfred89]

Perhaps you guys got a newer version of bill. My ebill is still page 1 of 4 for example, same as hard copy bill for the month of Feb for my other family members..

No Page A yet..

Yes, I can confirm what @PeachGal typed is correct.

My SingTel Mobile bill and home landline bill do not have details in them. Just the amount to pay. That is it.

Have to login to SingTel to view the details/breakdown of the amount charged.

For the month of February 2018, the hardcopy bill sent to me is just 2 pages with no breakdown. Just the amount to be paid. When I logged into SingTel and check, the electronic version is 3 pages long. Pages 1 and 2 are identical to the one I received in the mailbox. At the bottom of the page is labelled as Page 1 of 2 and Page 2 of 2. However, the third page is the page with all the actual breakdown of the bill with all the add-ons and validity of the add-ons etc. This page is labelled as Page A 1 of 1. This is missing from the hardcopy that was sent to me and this page contains all the details of the bill.

What a way to disincentivize paper billing.

Posted with iPhone X HardwareZone Forums app

 

[fluid_motion]

I just recently received this new format bill. Alot of details are omitted and I have to download their app to see the rest? This is stupid.

Exactly my thoughts. They were able to cram everything in the old bill format in fewer pages, not as elegant but works for me.

 

[fluid_motion]

Perhaps you guys got a newer version of bill. My ebill is still page 1 of 4 for example, same as hard copy bill for the month of Feb for my other family members..

No Page A yet..

You might actually be receiving the full bill with the details.

From Singtel's bill explainer page:

If there are no additional charges, you will not receive this section in your paper bills. However, if you wish to view the full details of your current charges it will be included in the PDF bill online.

https://cdn1.singteldigital.com/con...r/BillGuides/billguide_ONGOING_ver4_eCare.pdf