Anyone got problem with GOMO

[DesmondChng]

I switched to GOMO recently, and for the past 3 months, during a new billing cycle, my 300GB MY will be missing, and I had to call them to get it back. If I don't call them, they will not add to my app. Their virtual call waiting time takes at least 30 minutes, and it will take at least 2 hours for them to log a case.

Any good telco to recommend? Think anything to deal with Singtel will have this problem as I switch over from Singtel due to customer service issues.

 

[reddevil0728]

I switched to GOMO recently, and for the past 3 months, during a new billing cycle, my 300GB MY will be missing, and I had to call them to get it back. If I don't call them, they will not add to my app. Their virtual call waiting time takes at least 30 minutes, and it will take at least 2 hours for them to log a case.

Any good telco to recommend? Think anything to deal with Singtel will have this problem as I switch over from Singtel due to customer service issues.

there's this

Mobile Communication Technology​

section.

post there?