Anyone started shopping using Pingduoduo 拼多多 App?

HougangKid

Senior Member
Joined
Mar 11, 2002
Messages
1,745
Reaction score
96
I'm chatting with the seller not platform leh~

I didn't select 申请退款/ request refund instead I chosen 联系商家 and chat with seller~ I'm okay if they send me just one side of the earpiece but after I provided all the evidences, the seller immediately refunded me~
I know you chat with seller, I'm saying your refund message seems to be sent by PDD AI, i.e. their AI read your messages with seller and auto sent you refund option. It might be also PDD giving you the money, not the seller.

Did your seller say they will full refund you in the chat? They seem to be asking for more proof of your issue before the refund option appeared. Did they say anything else after your screenshot?
 

sales69

Arch-Supremacy Member
Joined
Jun 22, 2003
Messages
12,031
Reaction score
7,703
Ehh guys. Must open eye big big and don't be cheapo like me.

Saw this 117 coffee cheap so hoot immediately.

https://mobile.yangkeduo.com/goods1.html?ps=auA8TQ9i8h

Today received. Found the packaging is different. Don't have the UCC logo!

Then brew a cup. Cuuryneh don't taste like coffee at all. Terrible flat bitter almost chemical taste.

Filed a refund with PDD. Heng they gave me refund.

Technically the seller is not wrong. They never claim they are UCC even though misleading.
 

sunsetbay

Moderator
Moderator
Joined
Jul 3, 2000
Messages
53,238
Reaction score
5,520
I know you chat with seller, I'm saying your refund message seems to be sent by PDD AI, i.e. their AI read your messages with seller and auto sent you refund option. It might be also PDD giving you the money, not the seller.

Did your seller say they will full refund you in the chat? They seem to be asking for more proof of your issue before the refund option appeared. Did they say anything else after your screenshot?

I still dun think it's PDD AI that intercepted the message and issue the refund~ seller asked for more evidences, I draw the arrow to highlight the last photo on the battery level defect~

Seller sent a refund option (it had a slider that can select the amount to be refunded, the default amount was the max amount)~ once selected, the refund went back to my WeChat and also appeared in the chat that i shown earlier~ :s22:
 

HougangKid

Senior Member
Joined
Mar 11, 2002
Messages
1,745
Reaction score
96
I still dun think it's PDD AI that intercepted the message and issue the refund~ seller asked for more evidences, I draw the arrow to highlight the last photo on the battery level defect~

Seller sent a refund option (it had a slider that can select the amount to be refunded, the default amount was the max amount)~ once selected, the refund went back to my WeChat and also appeared in the chat that i shown earlier~ :s22:
Your refund message says this:

识别到商家未处理好您的问题,拼多多已介入为 您提供以下方案

Pinduoduo has identified that the merchant has not properly addressed your issue and has intervened to provide you with the following solutions:
 

makann

Great Supremacy Member
Joined
Mar 22, 2013
Messages
56,511
Reaction score
10,185
My 3 🐿️ salted egg fish skin and 云南特产炸猪皮 have arrived. The fish skin is crispy and not salty, not bad can eat
Pig skin haven't tried yet
 

bumdssa

Supremacy Member
Joined
Jul 23, 2007
Messages
7,561
Reaction score
119
I still dun think it's PDD AI that intercepted the message and issue the refund~ seller asked for more evidences, I draw the arrow to highlight the last photo on the battery level defect~

Seller sent a refund option (it had a slider that can select the amount to be refunded, the default amount was the max amount)~ once selected, the refund went back to my WeChat and also appeared in the chat that i shown earlier~ :s22:
you use wechat pay to pay or just that refund goes to wechat?
 

bumdssa

Supremacy Member
Joined
Jul 23, 2007
Messages
7,561
Reaction score
119
Ya, I used Wechat (Weixin Pay) for the purchase and the refund also went back to WeChat pay~
i assume you use your credit card linked to wechat. if that is the case, the refund goes to wechat wallet right? can use wallet funds and then remaining pay by cc linked?

i got a few times that seller on taobao wanna refund me but i feel that the fund will be stucked so i didnt take the refund.
 

sunsetbay

Moderator
Moderator
Joined
Jul 3, 2000
Messages
53,238
Reaction score
5,520
i assume you use your credit card linked to wechat. if that is the case, the refund goes to wechat wallet right? can use wallet funds and then remaining pay by cc linked?

i got a few times that seller on taobao wanna refund me but i feel that the fund will be stucked so i didnt take the refund.

Yes, I linked my youtrip to WeChat pay~ whether for subsequent purchase the system will deduct the e-wallet amount in Wechat pay first then follow by the cc linked, I'm not sure~

But I'm not worry cos can always find a product that is close to the wallet amount and used it up or use it to pay GST~
 

Dystopia

Senior Member
Joined
Dec 13, 2018
Messages
1,850
Reaction score
685
My 3 🐿️ salted egg fish skin and 云南特产炸猪皮 have arrived. The fish skin is crispy and not salty, not bad can eat
Pig skin haven't tried yet

云南特产炸猪皮
this one like very exotic leh!!! bro.. waiting for ur review n update!!! :ROFLMAO: (y) :LOL:
 

Notbbfa

Arch-Supremacy Member
Joined
Nov 2, 2017
Messages
13,484
Reaction score
6,170
how much cheaper and worthwhile is their toilet paper compared to emptyuc????
 

Velton

Great Supremacy Member
Joined
Jan 1, 2000
Messages
54,635
Reaction score
5,654
Yes, I linked my youtrip to WeChat pay~ whether for subsequent purchase the system will deduct the e-wallet amount in Wechat pay first then follow by the cc linked, I'm not sure~

But I'm not worry cos can always find a product that is close to the wallet amount and used it up or use it to pay GST~
You can set which one is priority to use first.
 

HougangKid

Senior Member
Joined
Mar 11, 2002
Messages
1,745
Reaction score
96
for more than 200... i use unionpay...no transaction fees.
Your Unionpay card directly add to PDD? So pay in RMB, then the FX rate how? Still worth using?
易集达 (YJD) = 44 days
易淘集运 (YT) last mile shopee express = 20 days 28 days 15 days 23 days
志翔集运 (ZX)
龙通集运 (LT) last mile j&t express = 15 days
麦西盟集运 (MXM) N.A
My latest LT shipment 21 days (14 Dec to 3 Jan), via J&T last mile.
 

wongminmin

High Supremacy Member
Joined
Nov 10, 2014
Messages
31,492
Reaction score
16,451
Your Unionpay card directly add to PDD? So pay in RMB, then the FX rate how? Still worth using?

My latest LT shipment 21 days (14 Dec to 3 Jan), via J&T last mile.
i add direct
i didn't focus on the rates..... i happy without the 3%

maybe u try adding to wechat?
infographics.png
 

wongminmin

High Supremacy Member
Joined
Nov 10, 2014
Messages
31,492
Reaction score
16,451
Your Unionpay card directly add to PDD? So pay in RMB, then the FX rate how? Still worth using?

My latest LT shipment 21 days (14 Dec to 3 Jan), via J&T last mile.
it look like LT banned some food listing, cannot buy using them.

potato chips
gKPCBmE.png
 

wongminmin

High Supremacy Member
Joined
Nov 10, 2014
Messages
31,492
Reaction score
16,451
erm, my next shipment is ZX..... eta 14 days.
erm i tried to ship chocolate but weird cannot choose LT..... :(

易集达 (YJD) = 44 days
易淘集运 (YT) last mile shopee express = 20 /28/15/23 days
志翔集运 (ZX)
龙通集运 (LT) last mile j&t express = 15 days
麦西盟集运 (MXM) N.A


22etMPi.png
My next LT delayed by 3 days due to ship collision

易集达 (YJD) = 44 days
易淘集运 (YT) last mile shopee express = 20/28/15/23 days
志翔集运 (ZX) last mile j&t express = 16 days
龙通集运 (LT) last mile j&t express = 15 days
麦西盟集运 (MXM) N.A


22etMPi.png
 
Last edited:

mewmew

High Supremacy Member
Joined
Mar 11, 2004
Messages
27,029
Reaction score
7,864
notice now during schedule shipping they gave a notice to say you need exceed $399 amount to avoid tax
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Community Guidelines and Standards, Terms of Service and Member T&Cs for more information.
Top