Auto switch ON when proper shut down laptop

[pchltws]

Hello Folks,

Can anyone help me on how to resolve my laptop problem.

Problem 01 - It will go SLEEP Mode when I press UP arrow in Window 10 environment.

Problem 02 - When I proper shut down my laptop in Window 10 environment, it will auto switch on after awhile.

Asus Laptop : UX410UQ


Thanks to anyone who view and help me on this~

 

[wtfh4x]

This is what happens when manufacturers put the power button as part of the keyboard. Keys break only, become a power issue instead of just no input.

You try plug in a USB keyboard to see if problem 1 still happens.

 

[pchltws]

This is what happens when manufacturers put the power button as part of the keyboard. Keys break only, become a power issue instead of just no input.

You try plug in a USB keyboard to see if problem 1 still happens.

I do not have a spare USB keyboard to try.

 

[pchltws]

also sometimes can be due to residual power.


do a hard reset.

How to Hard Reset?

You mean reset totally to Factory Setting?
Besides, do not have a CD to restore

 

[Intrinion]

Try draining your battery to 0.
Then press your power button to discharge it.

How to Hard Reset?

You mean reset totally to Factory Setting?
Besides, do not have a CD to restore

 

[Intrinion]

You mean TS? Looking at the model listed, should be built in

Is yours a removable or non-removable battery

 

[pchltws]

Is yours a removable or non-removable battery

Non removable type

 

[pchltws]

Still unable to resolve, may need to send in to ASUS Svc Ctr?

 

[wtfh4x]

I do not have a spare USB keyboard to try.

I'm not sure how else I can help you.

 

[pchltws]

Thanks so much~