Beware buying furniture from SEAHORSE

[garfieldhello]

I went to SeaHorse (Seven Sea Chemicals Holdings S Pte Ltd) on 18th and 27th Jun 2011 separately to buy a sofa and bedside table. The delivery was set as 30th Jul, more than 1 month later.

When i received the goods, the bedside table leg was broken and the PVC underneath the sofa was torn. I can't believe this would happened to reputable company, SeaHorse!!!

I waited and waited till the China lady called me on 20th Aug as my replacement is finally here. Due to weekend request, I need to wait for another 1 month for delivery. I scolded her and scolded her ... and asked for her manager which she immediately rejected as not around.

I ordered 2 goods with defects, they did not even bother to check their quality before delivery. Next, is the waiting time for goods replacement. This kind of lousy quality and poor service is totally uncalled for.

I am unable to bring my complaint to CASE as they rebutted SeaHorse is making remedies (offering replacement pending an available delivery date).

 

[stonefish35]

Do a ACRA search on the Directors of this company, and with the numbers stated , give the directors a direct call. See if it helps.

 

[Nakedtoes]

i got no problem with them... quality goods value for money ...

 

[ethanloi]

i got no problem with them... quality goods value for money ...

I had bought their sofa before. Satisfied customer.

 

[garfieldhello]

I had bought their sofa before. Satisfied customer.

My mum too, a satisfied customer! But all these are history, trying buying from them now and u will agree with their inferior quality.

Absolutely not worth buying from them!

 

[chercm]

My mum too, a satisfied customer! But all these are history, trying buying from them now and u will agree with their inferior quality.

Absolutely not worth buying from them!

maybe they have changed the QA standard now

 

[ecneret_eel]

any updates on quality of seahorse brand products? cos gonna get married soon, was thinking of getting some stuff from them

 

[yewdes]

Most sales people dealing with mattress & furniture don't give seahorse good reviews..

 

[stemcell]

Mattress company selling furniture, what do u think?

 

[Nakedtoes]

I used their sofa.. for many many years... those fibre type... the stitches everything still swee swee.. although i did order another set of covers to change alternative..i am impress..

Maybe now their QA really drop

 

[Nakedtoes]

Just recieved a seahorse half leather sofa.. Will update how long it last.

 

[shawnbright]

Is it really that bad bros?