cannot update apps from App Store in macbook pro with Singnet fibre

[lawreo2002]

hi guys

does anyone encounter problem updating the iPhoto and iWorks when using the new 13" macbook pro? i am having the problem with the app refusing to be downloaded.
however when i tether with my phone (on singtel 4G), it downloaded fine....
what is wrong with my singnet fibre???

now need to find a free hotspot to download the huge 1gig plus update for iPhoto .....no.....

 

[PetPet]

You'll need to set up your Singnet's DNS.

SingTel.com - Consumer - Internet - DNS details

OS X Mavericks: Edit DNS and search domain settings - How to setup DNS on a Mac

 

[lawreo2002]

thanks a lot for the information.....may i know for proxy, which one should i choose?
is it FTP Proxy?
does it require password?
thanks

 

[PetPet]

It'll look something like this.

Edit : If you're still facing issues reaching international sites. It might be Singtel...

Edit 2 : I'm sorry, please disregard the settings. I've asked a few friends whom are on Singtel. They too are facing the same issue as you. It is indeed Singtel not functioning well today.

 

[kerplunk230481]

Just saw this thread. Was facing same issue with new macbook and troubleshoot with AppleCare consultant until we came to the same conclusion.

Anyway, for what it's worh . You can start the download with you hp. Pause. Then continue with the singnet. Works for me.

Is this issue still happening? I am still facing the issue? Does singtel technical support aware?

 

[ericyhs]

Hi

Just go to your Singtel setting, disable the firewall.
I have this issue when installing Mavericks.
After everything installed, pleas remember to enable it your firewall.
Hope it helps...

 

[kerplunk230481]

So this is not a singtel network issue but probably due to tha pAce router firewall?

 

[Geforce3]

app store is abit buggy when updating big apps

 

[PetPet]

app store is abit buggy when updating big apps

I'm on MyRepublic and I've encountered 0 issues when it comes to updating Apps from the App Store/iTunes.
I had a slow down once but that was because I was using Google's Public DNS.

 

[kerplunk230481]

On the pace router , there isn't really a firewall setting . So I don't think it is blocking anything actually

 

[kerplunk230481]

Managed to solve this problem. Somehow Singtel seems to have periodic issues withAppstore if not using the Proxy server. Singtel technician advised to use proxy.singnet.com.sg if encountering website or applications that are not accessible. Tried it and it works.

 

[fuzzybear]

This issue with apple update is old news.
Happen before too