Curious on IT Tech Refresh Job Scope

[maggiemee95]

Anyone who's familiar with IT Tech Refresh, can you please share your valuable experience with me?

What is your day to day work like? Job scopes? Challenges Faced? Is it interesting?

Which company or job agency should I apply the job at?

Thank you.

 

[SINple]

Go around help people change to new desktop /laptop?

 

[tengkufriz]

tech refresh? just change from old PC to new PC. then transfer data, install software. and dismantle old device & fix new device.

 

[slashGNR]

Anyone who's familiar with IT Tech Refresh, can you please share your valuable experience with me?

What is your day to day work like? Job scopes? Challenges Faced? Is it interesting?

Which company or job agency should I apply the job at?

Thank you.

It varies between companies on how they manage IT refresh...

You need to have some desktop/laptop/network/OS knowledge...backup/transfer of data from old to new hardware, configure new hardware, inventory updates...etc

The company probably provide steps to follow for IT refresh, may allocate to do a few refresh a day...the challenges will be those people with huge data to transfer, troubleshoot when encounter problem...it can be boring at times while waiting for data to transfer unless you are confident enough to multi-task and do 2 simultaneously to save time...

 

[maggiemee95]

Job scope involve in Service Desk/Desktop/Counter

Is this referring to service helpdesk?

Please help.

Thanks.